Local Toilet Hire Ltd Reviews 

1,035
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 124 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the friendly staff and efficient delivery drivers who always ensure everything arrives and gets collected right on schedule. People also highlight the exceptional customer support, noting that the friendly office team is extremely helpful, responsive, and accommodating with any booking requests or changes. Some reviewers were not happy with certain facility issues, mentioning occasional leaks in the portable units or receiving older equipment that was in poorer condition. Consumers also pointed out that maintenance before delivery could sometimes be improved to ensure every unit is fully functional upon arrival.

What people talk about most

Service

Users describe positive interactions with service, highlighting prompt delivery, clean facilities, and... See more

Delivery service

People report positive experiences with delivery service, frequently highlighting punctual drop-offs and... See more

Staff

Consumers find staff to be exceptionally helpful, friendly, and professional throughout the entire process.... See more

Facilities

Clients share ambiguous opinions on facilities, with many reviewers praising the clean, well-presented... See more

Customer service

Reviewers highlight positive aspects of customer service, frequently praising efficient communication and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Was easy to arrange. Arrived on time. Staff were friendly, helpful and considerate. Toilets were clean and plentiful supplies of tissue, handwash etc were left. Would definately hire from again if we... See more

Company replied

Rated 5 out of 5 stars

We hired 2 singles and 2 with disable access for a two-days event. They were delivered early in the morning and collected promptly on the Monday morning (as required). Both drivers called/ texted when... See more

Company replied

Rated 5 out of 5 stars

The process to order was easy. Did speak to office who were very efficient and dealt with my query. The toilet arrived as specified. Was very clean the driver was very friendly polite and professional... See more

Company replied

Rated 5 out of 5 stars

We have been using Local Toilet Hire Ltd for event barriers and toilet hire for 5 years now and have no reason for complaint. Equipment is always as described, delivered and collected as requested. Gr... See more

Company replied


Company details

  1. Portable Toilet Supplier
  2. Construction Company
  3. Construction Equipment Supplier
  4. Waste Management Service

Written by the company

Local Toilet Hire Ltd : We are a family run business and we understand the importance of cleanliness, convenience, and comfort when it comes to portable toilet hire. Whether you're organising a large outdoor event, managing a construction site, or hosting a family gathering, our wide range of portable toilets are designed to meet your specific needs. We hire portable toilets, luxury toilet trailers, disabled accessible toilets, and eco-friendly options, all maintained to the highest standards of hygiene and cleanliness. We pride ourselves on our meticulous cleaning processes, ensuring that each unit is thoroughly sanitized and restocked before and after each use. Our team, comprising of experienced professionals, is dedicated to providing exceptional customer service. We work closely with our clients to understand their needs and offer customized solutions that fit their budget and requirements. From delivery to setup and maintenance, we handle every aspect with utmost care and professionalism. Local Toilet Hire Ltd is more than just a toilet hire business; we are a partner you can trust for ensuring the comfort and convenience of your guests or workers. Choose us for your next site or event, and experience the difference that comes with working with the best in the business.


Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

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4.8

All reviews

(1,035)

119 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Delivered on time

Delivered on time. Portaloos were in good order. They were serviced as requested and the service operator was keen to ensure that no horses would be spooked whilst he carried out the service.

27 June 2026
Local Toilet Hire Ltd logo

Reply from Local Toilet Hire Ltd

Thanks for the great 5* review, we appreciate your feedback!

Rated 5 out of 5 stars

party portaloo

Very helpful easy to order. The driver was friendly and placed the portaloo exactly where we wanted it. He collected when he said he would. All very easy to organise would definately use again

12 June 2026
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Reply from Local Toilet Hire Ltd

Brilliant, great to hear! Thank you for your 5 stars.

Rated 5 out of 5 stars

Lauren was extremely helpful

Lauren was extremely helpful, especially as we had to change the date at short notice. Delivery and collection as arranged and on time.

13 July 2026
Local Toilet Hire Ltd logo

Reply from Local Toilet Hire Ltd

Thanks for the great 5* review, we appreciate your feedback!

Rated 5 out of 5 stars

Reliable, efficient and friendly

Very good adminstration - knowledgable and friendly. Delivery staff - on-time, efficient and helpful. Fair price.

26 June 2026
Local Toilet Hire Ltd logo

Reply from Local Toilet Hire Ltd

Brilliant feedback, thank you!

Rated 5 out of 5 stars

Great service

Great communication from booking to delivery. Excellent service.

27 June 2026
Local Toilet Hire Ltd logo

Reply from Local Toilet Hire Ltd

Thank you for your 5 star review.

Rated 5 out of 5 stars

Good value for money and a company that…

Good value for money and a company that was easy to work with. We wanted the trailer placed in a tricky location but they were happy to try make it work and they did exactly that. Would definitely use them again,

13 July 2026
Local Toilet Hire Ltd logo

Reply from Local Toilet Hire Ltd

Fantastic, thank you for your great 5 star review!

Rated 5 out of 5 stars

I used the company a couple of years…

I used the company a couple of years ago to hire a port-a loo for a village event, so contacted them again when we had another event this year, they were very helpful, reliable and communicated well, would recommend.

13 July 2026
Local Toilet Hire Ltd logo

Reply from Local Toilet Hire Ltd

Thank you for coming back to us for your latest event and for leaving great feedback, I'm glad everything was as it should be. You know where we are when you need to book again :)

Rated 5 out of 5 stars

Very helpful staff

Very helpful staff. We talked on the phone about the logistics of where to put the loo for my party. No pressure to sell just help. I called back and booked the loo. No hassle. The loo arrived clean and fresh with 3 loo rolls loaded plus 18 toilet rolls! Great service would use them again 👏

20 June 2026
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Reply from Local Toilet Hire Ltd

Wow that's a whole lot of toilet rolls! Thank you for your fantastic feedback.

Rated 4 out of 5 stars

Loos great, delivery not as agreed

Good communication and the loos were great. The issue was with delivery - we’d agreed a delivery time from 8am - 10am and we got a knock on our door at 6.24am in the morning. The guy didn’t give a toss he was over 1.5 hours early. Kept banging until we opened up. When I said the delivery was meant to be from 8am onwards his response was that everyone wanted that time and they were very busy. This irritated me as I hadn’t requested a specific time, 8-10am was the slot that I was offered. If I’d know he was going to be so early I’d have made sure I was up and ready and I was available all day. It’s just I was still in bed at 6.24am as for once I didn’t have to get up at the crack of dawn. So my advice would be to check they aren’t going to deliver much earlier than agreed. But otherwise very happy with their service.

19 June 2026
Local Toilet Hire Ltd logo

Reply from Local Toilet Hire Ltd

Thank you for taking the time to provide us with your feedback. We genuinely appreciate you sharing your experience with us.

I have spoken with our Depot Manager regarding your comments, and he has asked me to pass on the following:

"Please accept our apologies. Any delivery before 8:00 am is unacceptable unless it has been agreed with the customer in advance.

I wasn't aware that our driver was arriving this early. While he is an early starter, this is not acceptable, and I will be speaking with him to ensure it does not happen again."

On behalf of everyone here, I would like to sincerely apologise for the inconvenience caused. Thank you for bringing this to our attention, as it allows us to address the issue and improve our service.

We appreciate your understanding and are pleased that, despite this issue, you were otherwise happy with your experience.

Rated 5 out of 5 stars

Great experience all round

Great experience all round. Easy to book and trust they will do what they say. Also have one of the best deliver drivers around

13 July 2026
Local Toilet Hire Ltd logo

Reply from Local Toilet Hire Ltd

A great review, thank you very much! I have passed on your kind words to our driver also.

Rated 5 out of 5 stars

Recommended

Prompt delivery and pickup for short rental for a birthday party. Helpful staff and reasonable quote. Recommended.

13 June 2026
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Reply from Local Toilet Hire Ltd

Thank you very much, we appreciate your 5 star feedback and recommendation.

Rated 5 out of 5 stars

Courteous service

Courteous service, easy to deal with, minor adjustment to the order handled without problem and quick removal after the event.
Only problem was a raulty paper holder - but easily remedied.

23 June 2026
Local Toilet Hire Ltd logo

Reply from Local Toilet Hire Ltd

Thank you for your feedback, it is much appreciated.

Rated 5 out of 5 stars

Perfect

Everything thing from start to finish was very well mamaged.

29 May 2026
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Reply from Local Toilet Hire Ltd

Thank you for your 5 star feedback!

Rated 5 out of 5 stars

A loo with a (re)view!

A loo with a (re)view!

Good communication throughout took the stress out of the onsite loo part of organising an event. One tiny suggestion for small private event organisers like me? A reminder to provide toilet paper would have been useful.

16 June 2026
Local Toilet Hire Ltd logo

Reply from Local Toilet Hire Ltd

Thank you for taking the time to leave us your 5 star feedback. I am sorry to hear you did not receive toilet roll. I will investigate this matter as it should have been supplied in the unit.

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