Ordered a fantastic serving board for my niece’s engagement party. It was posted quickly and when there was an issue with delivery, it was sorted out very quickly and professionally. Couldn’t recomme... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Ordered twice previously due to quality of items perfect for our home. 3rd order slight issue but resolved the same day as delivery with a telephone call even though it had been an online order. Ap... See more
Company replied
I needed to return an online order as I had ordered incorrectly and I rang the store for advice. The person who answered the call was helpful and friendly and told me the exchange was no issue. I visi... See more
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Liv’s go above and beyond. Had 2 small problems with the furniture. Wasn’t serious and just needed a bit of TLC from them. The door need adjusting on the cabinet and had a small mark on the table. I w... See more
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Company details
Written by the company
Liv's aspire to bring you the coolest collection of original, distinctive and on-trend homewares and quality furniture with realistic (and tempting) prices. A family run independent store founded By Liv and Michael Cole, based in Solihull. Liv's bricks & mortar shop reflects Liv's Scandinavian outlook on life, with its relaxed welcoming and friendly vibe. We work with a wonderful creative team (they're the ones who create the amazing displays in the shop). Kate, Gina, Jess and the team take pleasure in welcoming you in store, whilst all things web shop take place in house too. Our delivery team Steve and Owen take pride in delivering your furniture. We sometimes use our trusted couriers to deliver further afield. Most of us lead a hectic lifestyle, and I hope to bring you little pockets of beauty, sunshine and happiness to you everyday life. Be this through a scented candle, a soft throw, a hand-thrown ceramic mug or a dining table for entertaining friends and family, which will stand the test of time. My aim is to do so in a way that's a fine balance of quality and price. Whether in store or here online, you're guaranteed an ever-changing interior collection inspired by travel and nature with a Scandinavian perspective, and a homely welcome. See you soon! Love Liv x
Contact info
Liv's, 32-34 Mill Lane, B91 3BA, Solihull, United Kingdom
- 0121 709 4636
- info@livs.co.uk
- livs.co.uk
4.9
Excellent
215 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Beautiful Rustic Candles
My candles are just as described and arrived safely and beautifully wrapped.
20 September 2022
Reply from Liv's
Thanks so much for your kind review Gillian, I'm pleased to hear you are delighted with your candles and their presentation.
Kate @ Liv's
Beautiful homewares and great customer service
Have ordered twice from Liv’s and have been impressed with how quick and attentive their service is. Their homeware is beautifully unique. Recently had a wrong item delivered but they handled it promptly and communication was brilliant.
Items come very well packaged in paper when needed and their items are gorgeous additions to my home. Will continue to shop with them
12 September 2022
Reply from Liv's
Thank you so much for the 5 star review Nikki. We are delighted to hear that you enjoyed your experience with our web shop. Thank you for your understanding with the item error.
We hope to see you soon!
Jess @ Liv's
Ordered on line and picked up very…
Ordered on line and picked up very shortly afterwards at a time convenient for me
6 September 2022
Reply from Liv's
Thank you so much Catherine for your wonderful 5 star review and kind words. We are glad that you enjoyed your experience with our web-shop. We hope to see you again soon!
Jess @ Liv's
Great service
Great service. I did a click and collect. The access to collect was fine and the large package that I had purchased was safely wrapped and placed into the car. The product I purchased is the perfect addition to my home, a solid piece of furniture that makes my home look unique and will last many years.
2 September 2022
Reply from Liv's
Thanks so much for your kind feedback and 5 star review Richard. We are delighted that you were pleased with the Click & Collect service and that you enjoyed your experience with Livs.co.uk.
Jess @ Liv's
Review update
Review update. I was called back by a very help lady. My email had gone into a different email or something. These things happen. She resolved my issue promptly and politely. I will use again
27 August 2022
Reply from Liv's
Hi Catherine, Thanks so much for updating your review - I'm so glad we were able to rectify the problem for you in the end and that you would trust to use us again.
Kindest, Kate @ Liv's
White wicker toilet roll holder
Excellent service. Beautifully presented and packaged and little added extra of sweets and handwritten thank you.
Only criticism is the basket is not white it is more pink/grey. Think that this should be added to this page
22 August 2022
Reply from Liv's
Thank you so much for the 5 star review Ann. We are delighted to hear that you enjoyed your experience with our webshop.
We are so sorry to hear that the colour of the basket didn't meet your expectations. I am pleased that we could resolve this through our conversation yesterday.
We are grateful for your review and will take your feedback on board.
Jess @ Liv's
Great service and quick delivery
Great service and quick delivery.
Livs were in touch straight away to arrange delivery at a time that worked for me and it turned up the next week. The guys delivering were friendly and professional, couldn’t have asked for anything else!
22 August 2022
Reply from Liv's
Thanks so much for your kind feedback and 5 star review Eleanor. We are delighted you were pleased with the delivery service experience and the care taken by our delivery team.
Jess @ Liv's
Great quality!
Great quality. Such a nice shop with really quirky pieces. Great service too!
16 August 2022
Reply from Liv's
Thank you for your 5 star review and lovely words Lindsey. We are glad that you enjoyed your experience with us in store. Jess @ Liv's
My item was posted straight away and…
My item was posted straight away and was really well wrapped
3 August 2022
Reply from Liv's
Thank you for your fab review Paul. We are so glad to hear that you are happy with your purchase from livs.co.uk. Jess @ Liv's
I love this shop!
I love this shop! It has so many lovely items of homeware, soft furnishings, accessories and jewellery. I have recently purchased two faux plants which look fantastic and are excellent quality. The staff are really helpful and friendly too. Always a lovely shopping experience.
3 August 2022
Reply from Liv's
Thank you so much for your lovely words and 5 star review Vanessa. Feedback like this is great to hear. We look forward to seeing you again in store soon. Jess @ Liv's
Reply from Liv's
Thank you for your 5 star review. We are glad that you enjoyed your experience with us at livs.co.uk. Jess @ Liv's
Absolutely wonderful so pleased with my…
Absolutely wonderful so pleased with my scandi wax melt burner came quickly beautifully packaged will definitely order again
Many thanks
Nikki munroe
28 July 2022
Reply from Liv's
Thank you for your lovely review and feedback Nicola! We are so happy to hear that you love your purchase from our web shop. Jess @ Liv's
I love this shop
I love this shop! Great products well priced too compared to others. This time we bought small items but the displays are beautiful and we will be back for the bed! The sweet treat in the bag was a fabulous touch. Wonderful service, highly recommended!
26 July 2022
Unprompted review
Reply from Liv's
Thanks so much for your lovely words Michelle. Feedback like this is so lovely to hear. We look forward to seeing you again soon. Jess @ Liv’s
The staff in Liv’s are incredibly…
The staff in Liv’s are incredibly friendly and helpful and it made my shopping experience really enjoyable.
They went above and beyond by emailing me some information about the lovely sweets that they packed in my shopping and I’m eternally grateful for that.
Thank you ladies, I will definitely be back and thoroughly recommend shopping here for anyone wanting great products and service.
24 July 2022
Unprompted review
Reply from Liv's
Thank you so much for your lovely words Helen. We are so happy that you enjoyed our Liv's sweets and your experience in store.
We look forward to seeing you in store soon.
Jess @ Liv's
Very nice shop
Very nice shop, products are very unique, brought some bits and definitely will go back.
24 July 2022
Unprompted review
Reply from Liv's
Thank you so much for your fab five star review Dana. We look forward to seeing you in store again soon!
Jess @ Liv's
This order was perfect from start to…
This order was perfect from start to finish. Will be ordering off Liv's again.
17 July 2022
Reply from Liv's
Thanks so much for your 5* review Stella! We are so glad you had a great experience ordering from us.
Kate @ Liv's
Table was perfect and the delivery guys…
Table was perfect and the delivery guys assembled it in minutes and made sure not to damage the floor in doing so by putting a sheet down.
15 July 2022
Reply from Liv's
Thanks so much for your kind feedback Martin. We are delighted you were pleased with the care taken by our delivery team, and that you love your new table.
Kate @ Liv's
I love this shop its full of beautiful…
I love this shop its full of beautiful items to buy. I recently purchased an egg chair of excellent quality. The staff were very helpful, even showing us how to put it together. Customer service is brilliant and staff are very friendly and welcoming. I will definitely be back in there soon for a mooch.
13 July 2022
Unprompted review
Reply from Liv's
Thank you so much for your lovely words Charlie, feedback like this is so wonderful to hear! We are so happy that you love your egg chair.
We look forward to seeing you in store soon.
Jess @ Liv's
I love this shop
I love this shop! It always has beautiful things to look at and covet at really good prices. I am not necessarily a regular customer because I don't go into Solihull that often but when I do I always go. I've bought bits and bobs as well as ordered a bespoke item. My experience is always the same, quality goods with quality service at good prices. And, today with my purchase I got sweeties! What's not to love! Thank you ladies for a lovely shopping experience!
11 July 2022
Unprompted review
Reply from Liv's
Hi Clair, Thank you for the lovely review of our shop and your experience with us. We hope to see you in store again soon!
- Gina @ Liv's
Fabulous items and service
I ordered two kimonos. Both were very good value. I returned one of them to the store as it was unsuitable, colour wise and replaced it with another one. The staff are very friendly and helpful and the store is packed with fabulous fairly priced things.
10 July 2022
Reply from Liv's
Hello Gina,
Thankyou for your kind words about our service when you had an exchange to complete, and your experience with us. Thankyou for taking the time to review us, it means a lot!
- Gina @ Liv's
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