Ordered a fantastic serving board for my niece’s engagement party. It was posted quickly and when there was an issue with delivery, it was sorted out very quickly and professionally. Couldn’t recomme... See more
Company replied
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
Ordered twice previously due to quality of items perfect for our home. 3rd order slight issue but resolved the same day as delivery with a telephone call even though it had been an online order. Ap... See more
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I needed to return an online order as I had ordered incorrectly and I rang the store for advice. The person who answered the call was helpful and friendly and told me the exchange was no issue. I visi... See more
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Liv’s go above and beyond. Had 2 small problems with the furniture. Wasn’t serious and just needed a bit of TLC from them. The door need adjusting on the cabinet and had a small mark on the table. I w... See more
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Company details
Written by the company
Liv's aspire to bring you the coolest collection of original, distinctive and on-trend homewares and quality furniture with realistic (and tempting) prices. A family run independent store founded By Liv and Michael Cole, based in Solihull. Liv's bricks & mortar shop reflects Liv's Scandinavian outlook on life, with its relaxed welcoming and friendly vibe. We work with a wonderful creative team (they're the ones who create the amazing displays in the shop). Kate, Gina, Jess and the team take pleasure in welcoming you in store, whilst all things web shop take place in house too. Our delivery team Steve and Owen take pride in delivering your furniture. We sometimes use our trusted couriers to deliver further afield. Most of us lead a hectic lifestyle, and I hope to bring you little pockets of beauty, sunshine and happiness to you everyday life. Be this through a scented candle, a soft throw, a hand-thrown ceramic mug or a dining table for entertaining friends and family, which will stand the test of time. My aim is to do so in a way that's a fine balance of quality and price. Whether in store or here online, you're guaranteed an ever-changing interior collection inspired by travel and nature with a Scandinavian perspective, and a homely welcome. See you soon! Love Liv x
Contact info
Liv's, 32-34 Mill Lane, B91 3BA, Solihull, United Kingdom
- 0121 709 4636
- info@livs.co.uk
- livs.co.uk
4.9
Excellent
215 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Reply from Liv's
Thank you for your kind review! Kate @ Liv's
Speedy delivery kept me informed when…
Speedy delivery kept me informed when package would arrive & package well protected so item wasn’t damaged
2 December 2022
Reply from Liv's
Thanks so much for your kind and informative review Bob. Kate @ Liv's
Reply from Liv's
Thanks so much for taking the time to review our service, we are so pleased you love your purchase! Kate @ Liv's
Very good customer service
Very good customer service. A query was resolved quickly and efficiently. Very professional company with lovely range of products, I will definitely shop there again
16 November 2022
Reply from Liv's
Thanks so much for your kind review Beverley. I'm glad our team managed to resolve your query efficiently and that you love your purchase. Thanks again, Kate @ Liv's
Love at Livs
I have a great experience every time I visit the staff are always friendly and willing to help and always beautiful merchandise at an affordable price
17 November 2022
Reply from Liv's
Hi Rachel, thank you so much for your lovely feedback. Do say hello to us next time you are in store ! Love Gina @ Team Liv's
The first time I have visited the shop
The first time I have visited the shop! They had the most gorgeous things in.. all the staff were so friendly! Will 100% be back!
17 November 2022
Reply from Liv's
Hi Lauren, its so lovely to hear how much you enjoyed your first experience shopping with us. Do say hello to us next time you in ! Thank you for your feedback, Gina @ Liv's
A small defect rectified immediately.
4 November 2022
Reply from Liv's
Hi Charley, thank you for your feedback. It's great to hear your defect was dealt with promptly. Thanks again, Gina @ Liv's
Reply from Liv's
Thanks so much for your kind review!
Kate @ Liv's
Great service, nice product
Really pleased with the tray I bought-beautiful! Thank you for packaging it so carefully and for reusing old packaging in the process.
6 November 2022
Reply from Liv's
Thanks so much for your kind review Saadia, we are so glad you're delighted with your order, and they you are on-board with our recycled packaging ethos!
Thanks again Kate @ Liv's
Liv's Christmas displays are very…
Liv's Christmas displays are very eye-catching. Liv's is simply beautiful.
26 October 2022
Reply from Liv's
Thank you for your fab review. We are so glad you love our Christmas displays and decorations.
We look forward to seeing you in store soon.
Jess @ Liv's
Unfortunately the tail is slightly …
Unfortunately the tail is slightly chipped. Been in contact with Liv's and they have refunded immediately.
Thankyou
7 November 2022
Reply from Liv's
Hi Kerris, Sorry to hear you're unhappy with your purchase. It's always best if you contact us asap on receipt of a faulty item to allow us to rectify the situation swiftly with you. Do be in touch with us on email and we will be very happy to replace your Christmas decoration or refund the value of your item - whichever you prefer!
Thanks, Kate @ Liv's
Always brilliant- great people
Always brilliant- great people, great furniture, furnishings and gorgeous bits and pieces
5 November 2022
Reply from Liv's
Thanks so much Lynne for your kind review! Kate @ Liv's
Love love love this shop
Love love love this shop! The people are always so friendly and the they sell the most gorgeous things.
29 October 2022
Reply from Liv's
Thanks so much for your kind review and lovely words!
Kate @ Liv's
Fast delivery and beautiful decorations.
22 October 2022
Reply from Liv's
Thank you for your great review, We are so glad you love your decorations!
Thanks again, Kate @ Liv's
Great service- superb piece of arrwork
29 October 2022
Reply from Liv's
We are so glad you love your purchase! Thank you for taking the time to review us! Kate @ Liv's
Reply from Liv's
Thank you very much for your kind review Helen!
Kate @ Liv's
So cute!
I am really happy with my order, it is of wonderful quality and the company is very efficient.
27 October 2022
Reply from Liv's
Thanks so much for your kind review Nieves, We are glad you've had such a lovely experience shopping with us. Thanks again, Jess @ Liv's
Reply from Liv's
Thank you for your kind review Joanne, Kate @ Liv's
Great furniture & more !
Love this shop , lucky it’s local for me ! Have had my beautiful dining table and fab chairs from here , absolutely love them! Now the wine rack to go with it 😍😍😍😍great service!
5 October 2022
Reply from Liv's
Thanks so much for your glowing review Vijayashree, I'm pleased to hear that you are delighted with both your purchases and the service you receieved with our team. We hope to see you in store again soon!
Kate @ Liv's
Reply from Liv's
Thanks so much for your great review Angela! Kate @ Liv's
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