I’ve been using Living-Water Ltd for almost 4 years. They have been very efficient and have always gone the extra mile for my gym’s water supply. Pricing is very reasonable and I would highly recommen... See more
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Review summary
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Amazing service! I ran out of water and texted them on a Sunday. They responded right away and had my water delivered by Monday. If that’s not amazing customer service, I don’t know what is. Highly... See more
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Just a very good company that delivers when you need it been with living water a fair time now and they have proved to be much better than the previous company who came when they felt like it
Company replied
Great service! We have stayed with Living Water for more than half a decade, since their service is always helpful and reliable. This applies to everyone from their staff with whom we speak regularl... See more
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Company details
- Bottled Water Supplier
- Drinking Water Fountain
- Office Supplies Store
- Office Equipment Rental
- Water Filter Supplier
Written by the company
Living-Water Ltd is London’s leading independent supplier of water coolers and bottled water delivery services for offices and homes across Greater London and throughout the UK. We provide premium natural spring water in 18.9-litre bottles and offer an extensive range of bottled water coolers, mains-fed water dispensers, and instant hot-water taps — all available to buy or rent. Our mission is simple: to deliver clean, great-tasting water with exceptional service, transparent pricing, and the fastest response times in the industry. Whether you need a reliable hydration solution for a busy office, a gym, or your home, switching to Living-Water is easy. We’ll help you reduce costs, change supplier smoothly, and find the perfect cooler for your space. What sets us apart is our commitment to quality and hygiene. Every cooler we supply is fitted with the latest WaterTrail™ and carbon-filtration technology to ensure pure, refreshing water every time. Backed by a passionate team, nationwide coverage, and regular maintenance schedules, we’re proud to provide the most dependable water-cooler service in London — keeping businesses and households hydrated, sustainably and reliably.
Contact info
Unit 1, 55 Weir Road,, SW19 8UG, Wimbledon, United Kingdom
- 02031399051
- info@living-water.co.uk
- living-water.co.uk
4.7
Excellent
188 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Reply from Living-Water Ltd
Hi Susana,
Thank you for your kind review and for choosing Living Water.
We're delighted to hear that you were happy with our communication and that your delivery was handled with care.
We work hard to provide a reliable and professional service, so it's always rewarding to receive feedback like yours.
We appreciate your support and look forward to serving you again in the future.
Kind regards,
The Living-Water Team :)
Reply from Living-Water Ltd
Hi Yahya,
Thank you for your review and for choosing Living Water :)
We're delighted to hear that you found the whole process quick and easy!
Providing a straightforward, hassle-free experience from enquiry through to delivery is something we work hard to achieve, so it's great to know we met your expectations.
We appreciate your support and look forward to serving you again in the future.
Kind regards,
The Living Water Team
Reply from Living-Water Ltd
Hi Yon,
Thank you for your continued support and for taking the time to leave a review :)
We're delighted to hear that you found our service friendly and quick, and it's especially rewarding to know that we've been able to maintain that standard for you over time.
We truly appreciate your loyalty and look forward to serving you again soon.
Kind regards,
The Living-Water Team :)
Reply from Living-Water Ltd
Hi Majid,
Thank you for your wonderful review.
We're delighted to hear that your delivery arrived on time and that you found our water to be both great value and great tasting.
Providing reliable service and high-quality water at competitive prices is exactly what we strive for.
We truly appreciate your support and look forward to serving you again soon.
Kind regards,
The Living-Water Team :)
a very good company to deal with over…
a very good company to deal with over the last 15 years
27 April 2026
Reply from Living-Water Ltd
Dear Miss Ugbogu,
Thank you for your kind review and, most importantly, for your loyalty over the past 15 years!
It's been a pleasure serving you, and we're incredibly grateful for the trust you've placed in us over such a long period.
Long-standing customers like you are the foundation of our business, and we're delighted to hear that you've continued to have a positive experience with us.
Thank you for your continued support. We look forward to serving you for many more years to come.
Kind regards,
The Living-Water Team :)
Great customer service in delivery of…
Great customer service in delivery of cooler and installation.
30 April 2026
OUTSTANDING CUSTOMER SERVICE
Since we started having Living Water delivery our water in mid-2025, our experiences with the online staff, telephone, and in-person delivery exceptional. Without question, one of the top 2 companies for customer service, that I have encountered in my life
28 April 2026
Nice water very helpful and polite…
Nice water very helpful and polite delivery men
Value for money would give 8 out of 10
It’s rather on the expensive side
22 April 2026
BRILLIANT SERVICE
21 April 2026
Flexibility with changing orders and…
Flexibility with changing orders and providing a quick last minute deliveries.
10 April 2026
Definitely recommend
Definitely recommend, polite and helpful customer service very efficient, water delivery next day or 1-2 working days very pleased.👌🏻
8 April 2026
Reply from Living-Water Ltd
Dear Gunnar,
Thank you so much for your kind words and for being a customer!
We’re delighted to hear that you’ve consistently experienced quick and reliable service from the whole team. We’ll be sure to share your kind feedback with everyone involved.
We really appreciate your recommendation and look forward to continuing to support you.
Warm regards,
Samantha | Customer Care Team
Living-Water Ltd
✉️ info@living-water.co.uk
📞 02031399051
We have been using Living Water for a…
We have been using Living Water for a couple of years now, and I can say that I am very happy with both their customer service and the quality of their services. I highly recommend them.
17 March 2026
Reply from Living-Water Ltd
Dear Teodora,
Thank you so much for your kind words and for being a customer for a the last few years!
We’re delighted to hear that you’ve consistently experienced quality, reliable service from the whole team. We’ll be sure to share your kind feedback with everyone involved.
We really appreciate your recommendation and look forward to continuing to support you.
Warm regards,
Samantha | Customer Care Team
Living-Water Ltd
✉️ info@living-water.co.uk
📞 02031399051
Great experience wReliable, Fast, and Helpfulith Living-Water's…
Great experience with Living-Water's service. The delivery is always incredibly quick, and the staff was very helpful in getting everything set up. Highly recommend!
12 March 2026
Reply from Living-Water Ltd
Hello :)
Thank you so much for your kind words!
We’re delighted to hear that you’ve consistently experienced quick and reliable service from the whole team. We’ll be sure to share your kind feedback with everyone involved.
We really appreciate your recommendation and look forward to continuing to support you.
Warm regards,
Samantha | Customer Care Team
Living-Water Ltd
✉️ info@living-water.co.uk
📞 02031399051
Very good customer service from the…
Very good customer service from the office. Great delivery drivers.
10 March 2026
Reply from Living-Water Ltd
Hello,
Thank you so much for your kind words. It’s great to hear that you’ve had a good experience with us.
We really appreciate your continued trust and recommendation — it means a lot to everyone here.
Warm regards,
Samantha | Customer Care Team
Living-Water Ltd
✉️ info@living-water.co.uk
📞 02031399051
Great service! Highly recommended!
Great service! We have stayed with Living Water for more than half a decade, since their service is always helpful and reliable. This applies to everyone from their staff with whom we speak regularly over the 'phone and their technicians who clean and service our water coolers . . . to their drivers and delivery people. We recommend them highly!
9 March 2026
Reply from Living-Water Ltd
Dear Michael,
Thank you so much for your kind words and for being a customer for more than half a decade!
We’re delighted to hear that you’ve consistently experienced helpful and reliable service from the whole team, from our office staff to our technicians and delivery drivers. We’ll be sure to share your kind feedback with everyone involved.
We really appreciate your recommendation and look forward to continuing to support you.
Warm regards,
Samantha | Customer Care Team
Living-Water Ltd
✉️ info@living-water.co.uk
📞 02031399051
My personal expierence with living…
My personal expierence with living water ,But just word of suggesion that there is always room for improvement.
9 March 2026
Reply from Living-Water Ltd
Dear Bushra,
Thank you so much for your kind words. It’s great to hear that you’ve had a good experience with us.
We agree that there is always room for improvement and will try to keep it up :)
We really appreciate your continued trust and recommendation — it means a lot to everyone here.
Warm regards,
Samantha | Customer Care Team
Living-Water Ltd
✉️ info@living-water.co.uk
📞 02031399051
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