I wish I’d discovered Mrbags before wasting money on too-small, flimsy party bags. I purchased a selection of deep pink, brown, black and blue. Size, colours and description were exactly as described.... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Really great value for gift bags for an occasion after shopping around. I ordered small brown bags which are actually a great size and are strong enough as using for favours such as mini bottles of Pr... See more
Great quality bags brilliant range of sizes and colours. Ideal to put all my products in when I do craft fairs. Also fast delivery and well packaged. Will definitely order again and recommend to fel... See more
What a company! Within about 20 minutes of me ordering I had confirmation of them being dispatched! Then on arrival checking them out the quality is fantastic! I've sent details to my friends who also... See more
Company replied
Company details
Written by the company
Mr Bags is a Manchester UK-based packaging supplier trusted by ecommerce sellers, retailers and businesses across the country. From our Manchester base, we supply a wide range of packaging products including mailing bags, paper bags, cardboard boxes, thermal labels, packaging tape and more, all designed for everyday business use. We focus on what matters most to our customers: consistent quality, fast dispatch and reliable delivery. Orders are processed quickly, with same-day dispatch available up to 5pm, helping businesses keep their operations running without delays. There is no minimum order requirement, so whether you need a small quantity or bulk supply, you can order with confidence. We offer multiple delivery options including standard shipping, DPD next day delivery and optional Saturday delivery when required. Free next working day delivery is available on qualifying orders. Our products are used daily for shipping, storage and retail packaging, including Royal Mail and courier-compatible solutions for ecommerce fulfilment. Customer support is handled directly by our team, with clear communication, order updates and quick responses via email, phone and WhatsApp. If you are unsure which products are right for your needs, we are always happy to guide you. Mr Bags is built around making packaging simple, reliable and accessible for UK businesses. Why Customers Choose Mr Bags • Fast, reliable dispatch Orders placed before 5pm are shipped the same day, helping you keep your packing and fulfilment on track. • No minimum order Buy what you need, when you need it. Whether it is a small top-up or bulk supply, there are no restrictions. • Trusted by UK businesses Used daily by ecommerce sellers, retailers and warehouses for shipping, storage and packaging. • Consistent product quality Our mailing bags, boxes and labels are selected for reliable performance in real working environments. • Courier-ready solutions Products designed to work with Royal Mail, DPD, Evri and other UK delivery networks. • Flexible delivery options Standard delivery, DPD next day delivery and optional Saturday delivery available. • Clear communication Order updates and tracking provided, with quick support via email, phone and WhatsApp. • UK-based stock All products are stocked and dispatched from the UK for faster and more predictable delivery.
Contact info
10a Lockett Street, M8 8EE, Manchester, United Kingdom
- 07450981838
- info@mrbags.co.uk
- mrbags.co.uk
4.7
Excellent
341 reviews
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Mr Bags
Dear Janne,
Thank you for your continued support and kind feedback. We’re delighted to hear that you’re still happy with the quality of our products and our customer service. It truly means a lot to us.
Regards,
Kandi
Mrbags Customer Services Team
Fast delivery and efficiently resolved…
Fast delivery and efficiently resolved my query.
23 February 2026
Reply from Mr Bags
Dear Joanne,
Thank you for your kind feedback. We’re delighted to hear that you were happy with our fast delivery and that your query was resolved efficiently. Your support is greatly appreciated.
Regards,
Kandi
Mrbags Customer Services Team
Reply from Mr Bags
Dear Farrah,
Thank you for your kind feedback. We’re delighted to hear that you were happy with our fast delivery and that everything was perfect. Your support is greatly appreciated.
Regards,
Kandi
Mrbags Customer Services Team
Reply from Mr Bags
Dear Customer,
Thank you for your kind feedback. We’re delighted to hear that you’re consistently happy with our service. We look forward to serving you again soon.
Regards,
Kandi
Mrbags Customer Services Team
Reply from Mr Bags
Dear Anne,
Thank you for your kind feedback. We’re delighted to hear that you were happy with your purchase and our very quick delivery. Your support is greatly appreciated.
Regards,
Kandi
Mrbags Customer Services Team
Very quick delivery v impressed
8 January 2026
Reply from Mr Bags
Dear Tanya,
Thank you for your feedback. We’re thrilled to hear that you were impressed with our very quick delivery. Your support means a lot to us.
Regards,
Kandi
Mrbags Customer Services Team
Reply from Mr Bags
Dear Clarrita,
Thank you for your feedback. We’re glad to hear that the size was perfect for your needs. Your support is greatly appreciated.
Regards,
Kandi
Mrbags Customer Services Team
Easy website to use
Easy website to use. Quick delivery and excellent products. What more can you ask for!
11 January 2026
Reply from Mr Bags
Dear Gaynor,
Thank you for your fantastic feedback. We’re delighted to hear that you found our website easy to use, enjoyed quick delivery, and were happy with our products. Your kind words truly mean a lot to us.
Regards,
Kandi
Mrbags Customer Services Team
The extra mile....
My initial order somehow got sent to the wrong depot and is still missing however I contacted Mr Bags, explained the situation and appreciated the delivery company mistake was not their issue but wanted to let them know and not sure what, if anything they could do. Mr Bags went the extra mile, they immediately sent out a replacement order, which arrived the next day. Thanks Mr Bags, great service and you never know one day the original order might appear!!
14 December 2025
Reply from Mr Bags
Thank you, Leanne, for taking the time to leave such a thoughtful review. I am sorry the original order went missing, but I am really glad we were able to help and get a replacement out to you straight away. We understand these things can happen with couriers, and we always try to do the right thing for our customers when they do.
It means a lot to hear you noticed the effort we put in, and your understanding was very much appreciated. Hopefully the original parcel does turn up one day, but in the meantime we are glad you received what you needed quickly. Thank you again for your kind words.
Warm regards,
Kandi
Mr Bags is unbelievably brilliant my…
Mr Bags is unbelievably brilliant my order came in less than 24hrs welldone Mr Bags !!
2 December 2025
Reply from Mr Bags
Thank you, Rosalyn, for your lovely 5-star review. I’m so glad to hear your Mr Bags order reached you in under 24 hours, we always try to get everything packed and sent out as quickly as we can, so it’s great to know it arrived that fast for you. Really happy you’re pleased with the service. If you ever need anything else, just let me know.
Warm regards,
Kandi
Reply from Mr Bags
Dear Simas
Thank you so much for your kind feedback! 😊
We're glad to hear that you are happy with our delivery. If you ever need anything else, we’re always here to help.
Mr bags customer service team
Reply from Mr Bags
Dear Debbie,
Thank you for your wonderful feedback! We’re delighted to know you’re happy with our quality, pricing, and quick delivery. Your continued support means a great deal to us.
With regards,
Mrbags Customer Service Team
Delivered on time and goodies were…
Delivered on time and goodies were exactly what I wanted, thank you as always
9 November 2025
Reply from Mr Bags
Dear Jan,
Thank you for your wonderful feedback! We’re delighted to know your order arrived on time and that you received exactly what you wanted. We truly appreciate your continued trust and support.
With regards,
Mrbags Customer Service Team
Reply from Mr Bags
Dear Jonathan,
Thank you for your lovely feedback! We’re so glad to hear you received exactly what you wanted and that your order arrived promptly. Your satisfaction is what we strive for!
With regards,
Mrbags Customer Service Team
Reply from Mr Bags
Dear Elizabeth,
Thank you for your kind words! We're pleased to hear you were happy with our fast and reliable service. Your satisfaction is always our priority.
With regards,
Mrbags Customer Service Team
Reply from Mr Bags
Dear Wilma,
Thank you for your kind words! We’re delighted to know you’re consistently pleased with our service. Your continued trust means a lot to us.
With regards,
Mrbags Customer Service Team
Drivers of their vans hog the middle…
Drivers of their vans hog the middle lane & don’t watch what’s happening around them
2 October 2025
Unprompted review
Reply from Mr Bags
Hello,
We’re very sorry to hear about your experience. We take road safety extremely seriously and would never condone unsafe driving. Please rest assured that your feedback has been noted. If there is anything service-related we can assist with, please let us know and we will address it promptly.
With regards,
Mr Bags Customer Service Team
Quick and efficient servise
16 September 2025
Reply from Mr Bags
Dear Jan,
Thank you for your feedback! We’re delighted to hear you found our service quick and efficient.
With regards,
Mr Bags Customer Service Team
Reply from Mr Bags
Dear Jill,
Thank you for your feedback! We’re glad your order arrived on time and that you’re happy with the quality. We appreciate your note regarding the size and will take it on board for future reference.
With regards,
Mr Bags Customer Service Team
Reply from Mr Bags
Dear Mrs Marion,
Thank you for your lovely feedback! We’re delighted to hear that you consistently choose us for your Christmas bag decorations. We truly appreciate your continued support and look forward to serving you again next year.
With regards,
Mr Bags Customer Service Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.