LIVEWELL Health Reviews 

509
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 93 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the professional staff for their welcoming attitude, deep knowledge, and ability to make everyone feel completely at ease. People also appreciate the seamless booking process and highly tailored treatments that effectively relieve stubborn muscle tension and pain. Though some reviewers noted that certain intensive sports massage sessions could occasionally feel physically uncomfortable, consumers still found the overall results truly beneficial. Reviewers frequently discuss the relaxing atmosphere and clear guidance provided, ensuring visitors understand every step of their recovery journey. Consumers look forward to returning for future appointments because the service consistently delivers wonderful results.

What people talk about most

Service

Clients share profound satisfaction with the service, frequently highlighting professional therapists who... See more

Staff

Customers consistently note positive experiences with staff, highlighting their professionalism, extensive... See more

User experience

People report positive experiences with user experience, highlighting how every treatment is bespoke and... See more

Booking process

Consumers find booking process to be a source of great satisfaction, highlighting that the entire procedure... See more

Customer service

Reviewers highlight high satisfaction regarding customer service, frequently praising knowledgeable and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Becca and Sophie treated us during our 9 day Tour de France Femmes challenge for Cure Leukaemia. They were a crucial part of my success on this challenge, often giving me three massages a day, morn... See more

Company replied

Rated 5 out of 5 stars

Ben knew exactly where to treat and how to massage it. What was even better was as he went along he worked on giving me hip movement and leg extension which has really helped me move again and be able... See more

Company replied

Rated 5 out of 5 stars

I’ve seen Mike twice now for back, hip and hamstring issues, and both times he’s been brilliant. He really knows what he’s doing — he quickly figured out what was causing the pain and gave me prop... See more

Company replied

Rated 5 out of 5 stars

These folk were at the Great North Swim providing free massages to all the weary and achy swimmers and runners. The staff were delightful, in particular, Nicole who totally soothed my shoulders and ca... See more

Company replied


Company details

  1. Sports Massage Therapist
  2. Fitness and Nutrition Service
  3. Personal Trainer
  4. Physical Therapy Clinic

Written by the company

LIVEWELL is the leading Health and Wellbeing company in the UK and Europe LIVEWELL has been providing a high level of health care to elite sports people, the general public, events and corporate clients since 2012. We have over 120 therapists across the UK servicing clients in the way of Massage, Fitness, Physiotherapy, Nutrition and much more. We also provide pre and post event recovery services to over 220 events across the UK and Europe and also provide wellbeing services to more than 450 corporate clients across the UK. With a Head Office based in Birmingham we have a great central location of which we can service all our clients across the UK. All of our therapists are some of the highest qualified sports massage and soft tissue specialists in their fields with a minimum of 3 years university education and degree behind them. The vast majority of our therapists then go on to do a further 1 or 2 years taking their soft tissue specialisms to levels 4 and 5, meaning they are in the best place to help you with your injuries or to help you maintain your sport injury free. With our expertise our clients agree they get the very best service through LIVEWELL for every eventuality they may come across in general day to day life.


Contact info

4.9

Excellent

TrustScore 5 out of 5

509 reviews

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4.9

All reviews

(509)

93 reviews in the last 12 months

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Rated 5 out of 5 stars

Highly recommended

I had a massage with livewell after competing at strength in depth and I cannot rate them highly enough! I felt fantastic afterwards.

I have had many sports massages in the past and livewell is the best I’ve had. They were both skilled and knowledgeable. Not only did they help my sore muscles, but I discussed my struggle with overhead mobility and livewell carried out treatments to improve this issue as well as giving stretching advice to help rectify my mobility struggles permanently.

10 December 2023
Unprompted review
LIVEWELL Health logo

Reply from LIVEWELL Health

Thank you so much Emma that's an amazing review and it was a pleasure meeting you! I hope we get to see you again soon ! 🙂

Rated 5 out of 5 stars

Amazing sports massage with Steve at…

Amazing sports massage with Steve at the strength in depth triple threat competition. After competing I came to the livewell health stand where I spoke to Steve and told him where my aches were following competing. Steve was amazing at safe to say I’m not longer walking around with traps up to my ears anymore 🤣
One of the best sports massages I’ve ever had, and I’ve had a lot!!
I also used to compression boots and can confirm, I do not have any doms in my legs 😁 thank you so much Steve & Hannah for all your help this weekend at SiD 🫶🫶🫶

10 December 2023
Unprompted review
LIVEWELL Health logo

Reply from LIVEWELL Health

Hi Rhian! It was lovely to meet you at the event and it was my pleasure to treat you! Keep rocking that crossfit 💪 😎

Rated 5 out of 5 stars

Qualified Vs unqualified

I have had many massages and seen chiropractors to provide relief for my herniated disc which caused sciatica pain however they only did nothing or caused more pain. I nearly gave up.

I thought I will try once more and found LIVEWELL and thought I would give it a go. On my first call they manage to arrange a massager to come late afternoon on the same day. Fingers crossed.

Michael my massager from LIVEWELL was totally different from the usually massagers that came out. He was very polite and down to earth. When he started he immediately started on my back where my herniated disc was and I was very apprehensive however he started talking to me and started telling me what he was doing and how he was targeting the root of the problem and he was stretching the back muscles etc.. after the massage my back was sore but honestly there was pain relief as well.

The staff are 100% genuine and it's rather amazing what the genuine article can do for people with back pain.

28 November 2023
Unprompted review
LIVEWELL Health logo

Reply from LIVEWELL Health

Hi Ray, thank you very much for such a lovely, detailed review of your issues and the service you received. We will feed this back directly with Michael at his next 1 to 1 and I know he will be thrilled to hear this type of feedback! Thank you again for taking the time to do this!

Rated 5 out of 5 stars

Very Professional and Knowledgeable

I've been to lot's of therapists over the years looking for someone to help with my back pains as a result of spinal surgery. Steve was brilliant as he was very professional and friendly and knew exactly how to help. Would recommend!

29 November 2023
Unprompted review
LIVEWELL Health logo

Reply from LIVEWELL Health

Thank you so much Hera! 😊

Rated 5 out of 5 stars

Amazing service!

I was recommended LIVEWELL Health by a friend and after having just one session I would highly recommend LIVEWELL Health to anyone who has back/shoulder/neck problems. Marvin came over, i explained the issues and pain i am having, he was very professional and went through different techniques he is using and advise if it was too painful at any point he would switch and make sure i am not in too much of a discomfort. After one hour i felt so so so much better. He also went through different exercises i can do at home to ease my upper back and neck pain. I am very thankful for Marvin and would definitely recommend him!! I am 100% using LIVEWELL Health again, 5 stars!!

26 November 2023
Unprompted review
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Reply from LIVEWELL Health

Thank you very much Linda that's a fantastic review and we will be sure to pass it onto Marvin for you 😀

Rated 5 out of 5 stars

Recovery Hub for Football Players

I work as a Sports Therapist for King's Lynn Town FC and was looking for extra help with the player's recovery sessions. LIVEWELL was recommended and I couldn't fault them.

Steve was brilliant with the organisation and running of the couple of hours he was with us at training. The recovery hub consisted of Ice baths, Sauna pods, Compression trousers and Theraguns.

The boys thoroughly enjoyed their experience and was found to be very beneficial. Would highly recommend and hope to bring Steve in again soon!

Thank you Steve and LIVEWELL!!

23 November 2023
Unprompted review
LIVEWELL Health logo

Reply from LIVEWELL Health

Thank you Linzi that's a lovely review !

Rated 5 out of 5 stars

First session with Steve and I will…

First session with Steve and I will definitely be going back.
He is very knowledgeable explaining the area to be worked on and why it is causing issues.
Already feeling better!!!

13 November 2023
Unprompted review
LIVEWELL Health logo

Reply from LIVEWELL Health

Thank you so much Matthew! 😊

Rated 5 out of 5 stars

Auzher was very professional and…

Auzher was very professional and knowledgeable in his field. He gives good sound practical advice and was able to rectify issues. I would have no issues recommending him for MSK related problems

8 November 2023
Unprompted review
LIVEWELL Health logo

Reply from LIVEWELL Health

Thank you so much for your kind words!

Rated 5 out of 5 stars

First time having reflexology

First time having reflexology. I had it for sciatica in pregnancy. Elle was lovely and put me right at ease. The treatment was great and very relaxing. It was great to have the treatment at home as it made it so easy. Would definitely recommend and will be booking in again soon.

1 November 2023
Unprompted review
LIVEWELL Health logo

Reply from LIVEWELL Health

Hi Jaydene, thank you so much for your review! We will make sure Elle gets this as we know she will be very grateful!

Rated 5 out of 5 stars

I would highly recommend Hollie

I would highly recommend Hollie, she is a great professional therapist, who ensures her massage is tailored to suit you. Adapting her massage therapy techniques to help relieve and reduce any muscle knots as well as providing relaxation. She provides a 5 star service!

5 October 2023
Unprompted review
LIVEWELL Health logo

Reply from LIVEWELL Health

Thank you very much Ebony! :)

Rated 5 out of 5 stars

Mobile Pregnancy massage

I was searching for Pregnancy massage and found Livewell Health on Google and was impressed by the good reviews. I was able to book a pregnancy massage on the phone with Diane who is a lovely person and very helpful. It’s very convenient that a therapist can come out to your home for the treatment at a minimal extra travel charge, depending on where they are travelling from. It was very convenient for me and I had a very pleasant experience from start to finish. Katie came with all her equipment and fresh soft towels and set up the bed comfortably for me. Grape-seed oil was used and relaxing music to go with the massage and we had a nice chat and she advised me regarding any health concerns I had. I didn’t want the massage to end!
I would definitely book again with Livewell Health and try the other treatments too next time.

23 October 2023
Unprompted review
LIVEWELL Health logo

Reply from LIVEWELL Health

Hi Fatema, thank you so much for this wonderful review ! 💖

Rated 5 out of 5 stars

I would highly recommend Livewell

I would highly recommend Livewell to anyone with neck or back problems. I saw several different people/ services over the years that failed to help or explain what was causing me pain.
After just 1 session with Hayden i understood what the issue was and in just 3 sessions I felt better than i had in years.
100% worth the money.

2 October 2023
Unprompted review
LIVEWELL Health logo

Reply from LIVEWELL Health

Thank you Jack!

Rated 5 out of 5 stars

Professional and friendly

Emma is professional and expert in her profession and really understands my difficulties in terms of my health. She is approachable, friendly and gives me some good suggestions. She is also flexible and very accommodating with her appointments and uses a personalised approach.

2 October 2023
Unprompted review
LIVEWELL Health logo

Reply from LIVEWELL Health

Thank you Gin!

Rated 5 out of 5 stars

Corporate massages

Arranged corporate massages for our recent staff anchor day and they were very much welcomed! Steve was very responsive (despite me arranging whilst he was on holiday) and was flexible when we had to make a last minute change to our requirements. Our massage therapist Linzi was friendly and her massages great! Thank you

30 June 2023
Unprompted review
LIVEWELL Health logo

Reply from LIVEWELL Health

Thank you so much Christine! :)

Rated 5 out of 5 stars

Very professional

Very professional! Auzher listened to concerns and explained treatment plan. My daughter felt at ease. Great service, would highly recommend. Thank you!

20 June 2023
Unprompted review
Rated 5 out of 5 stars

Fantastic experience from start to…

Fantastic experience from start to finish, starting with booking for a session followed by updates on cancellations to see if you want to bring forward the appointment.
Alison (Physio) was excellent, made us fell welcome and very relax. She knowns her stuff and fully explain everything she was doing to pin point the issue and what treatment was appropriate. We will be going back in a couple of weeks time. Excellent service

11 April 2023
Unprompted review
LIVEWELL Health logo

Reply from LIVEWELL Health

Thank you very much ! Just to clarify out Alison is not a HCPC registered physiotherapist, she is a sports therapist! We don't want to get in trouble! :D

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