LiveIn Sdn Bhd Reviews 

I stayed at LiveIn @ Dormitorio Serpong, and what shocked me most wasn’t the smoking violations or unreliable wifi, it was how management handled our complaints.

For months, tenants raised legitimate concerns: cigarette smoke violating no-smoking policies, hallway lights left off for hours, and wifi running off another tenant’s electricity (yes, seriously). After trying to resolve it privately and getting nowhere, I finally voiced it in the group, and guess what? That’s when they took action. But instead of fixing the root cause long-term, they decided to punish the messenger.

My lease was terminated early because I “complained too much.” So apparently, asking for basic decency and safety is now a crime. There was no empathy, no accountability, just gaslighting and retaliation. They even claimed my complaints caused others to leave, without any proof.

If you’re thinking of staying here, know this: unless you stay silent and smile through the dysfunction, don’t expect respect. Because in this building, management prefers quiet tenants over responsible ones.

I'm staying in Malaysia they are without any information handover the company to domora and moving to Thailand. Still i didn't get my refund amount 3500rm..

After 60days++, I still never received the rest of deposit amount. Email notification for update the bank account but don't want refund the amounts! Even charged me the broken bed frame and mattress. I first day live in the room and find out bed frame with mattress is already broken! I informed them and they told me is unable to change the new bed. Service very suck, I pay the money to living in the cockroach unit, very ridiculous!

Delay Landlord Rental without reason for few months. I suspect the company cashflow got problem. Just beware if you have any units under their management.

Absolutely a fraud company, burn your rental with various reasons. Of cause reporting a polis report dint have any help unless you bring it to high court. And most people would not spend money to employ lawyer to sue them as it is taking time and wasting money. This make them just treat you fool and hold your money Unscrupulous.
Just wondering when will karma come to them.

Granted I didn't get to pay my Feb rent on time, so I evicted myself knowing that my deposit money would be burned, I was content with that. After telling them I would return the key at a later date because of having work. They still had the nerve to threaten me, extremely unprofessional, they kept calling me "bro" and in the end of the call told me to F off.

What a fraud company. Trashy ass live in, I used their service for 11 months, did not missed any overdue payments. I was supposed to be receiving my deposit by end of December which is 30 days after I moved out which is 29th November. It has been closed to 3 months, their customer service is not helpful. Take too long to reply. If anyone is ever thinking of going with this company, I suggest you not as they are fraud. And if you ever want to remove my comment, don’t worry as I will be posting it everywhere.

Truly a disappointing experience with the way they handled inquiries, they have only been repeating the same format without prioritising my inquiries which I have been chasing since end of December. The least your shit ass company could do was show some respect to a tenant that paid on time.

Absolutely horrible company. They are not transparent with you at all, their hotline is useless. One time our house had no wifi for 2 months straight and the staff ghosted us all (but i found out my friend living under Livein as well was getting replies like usual), turns out their staff forgot to pay the wifi bills and when complained about it they said "wifi is complimentary and is not included in the bill" ??? Hello?? Did we not pay because of the equipments shown in the agreement?

They will deliberately gaslight you into thinking you're stupid for complaining. Honestly, i wish i NEVER chose to rent with these scammers ever. Don't let their website and ads fool you, you're better off with a landlord who actually cares about their job. Such horrible customer service too.

WISHH I CAN GIVE NOOO STARS , FREAKING STUPID MANAGEMENT !!! BRAINLESS IDIOTS ALL WORKING TEHRE THEY JUST EATING TENANTS MONEY, ELECTRIC BILL NOT PAID EVEN AFTER US TENANT HAVE PAID THEM EVERYTHING , NOW ALRDY A DAY WITH NO FREAKING ELECTRIC AND ALL THE STUPID HOTLINE REPLY IS " BE PATIENCE WE DOING OUR BEST TO RESOLVE THIS ISSUE " EH BODO U JUST HAVE TO MAKE PAYMENT AT TNB NTG EXTRA!!!!!!!!! PAY THE FREAKING MONEY AND WE HAVE ELECTRIC I CALL OUT EVERY VISTIM TO FILL REPORT AGAINST THIS STUPID AGENCY TO PDRM !!! THIS IS N OT THE FIRST ISSUE !!! THEY ALWAYS EXCITED TO COLLECT RENT BUT WHEN IT COME TO MAINTANANCE IS ALL PIECE OF TRASH !!!!!!!!!!!!

The maintenances suck, support barely helping, left you hanging and even after that when you complaint again quick to charge for fee for any repair. Happened to lock out of my room because the battery for the card sensor died and the help support cant do nothing

The shared kitchen is totally collapsing, fridge broken, water filter broken for months, they totally do nothing

Not even worth for 1 star, the support is fxxcking very damn slow, even I use whatapps to follow up the issue everyday, they never try to solve your issue, wifi is terrible, and report to them, they just keep telling you to wait PATIENTLY, and they rent for short rental also, that means your housemate may change every month and will not responsible for the cleanliness for the house (Yes, the house is dirty like HELL)🙃 PLS JUST AVOID RENT ANY ROOM FROM THIS COMPANY AT ALL COST!!!!!!

Management services is sucks and terrible. Access card provided by LiveIn was confiscated by security guard, who claimed that the card was illegal. This action has caused significant disruptions in my brother life, including his ability to study at college and manage daily necessities such as food and transportation, as he is unable to use the lift or order food.

Despite reporting this issue on September 10, 2024, it remains UNRESOLVED until TODAY. Deeply disappointed with the level of service and the lack of resolution, especially given our timely rental payments and our previous recommendations of the residence to others.

Keep promise and delay the timeframe and 2 weeks over still unable to get the access card. My bro has been locked in his unit since last Tuesday, and it's been 2 weeks without access to the card! How come your side didn’t check with management and didn’t make sure the card is legal and acceptable before you handover the access card to your client? This is ridiculous!

Bad service! They do not deserve even 1 star!!!
1) They never check the room before rent to me.
2) Since the room was rented to me, they should obtain my permission before enter my room but their customer service “Naza” just send me the message “inform me” their team want to do the maintenance when i not around!!!! This is the private room not your house just come in as you like!!! I did ask them do the maintenance when I around. This customer service Naza say, their worker not working on weekend and public holiday!!! There are not my responsibilities to spend my workday to open the door for you to do the maintenance!!!

To be honest not only the service but also facilities alot and specially the staff are good too.

to be honest the service is not that bad, the hotline was very helpful but a bit slow, there was no major problem happens, even when there was a wifi issue at my unit, they solved it under 24 hours. very normal for hospitality service

Lousy properties rental company, never deliver their promise to do housekeeping and fixing despite still taking high maintenance fees. Dont fall to super interesting website as in the inside are lousy people run the company.

They will contact you just to remind you about rental or overdues. Any maintenance fee are revert back to tenants.

I don't think LiveIn deserves any star. The only good thing about them is the easy online payment. The maintenance whatsapp hotline is only for show to insult your patience and frustrate the hell out of you. Almost like a scam. AVOID renting from them. Expect NO service at all, despite being charged maintenance fee (deducted monthly from your deposit), no one is contactable from LiveIn (same attitude from their contractors), they all hide behind apps, no accountability and no actions taken. Even agent warned us that their staffs do not respond; actually do they even have any competent staff at all, I really wonder. Seek other alternative to avoid suffering their incompetence. AVOID them like a plague!

This F- company I the worst house rental
company in Malaysia, I had a bad experience with them they just ask for money and waste your time and money, the worst then their customer support who sleeps at 7 pm and just an empty vase, is their staff come to your hose cuz the have the keys anytime to use your electricity like AC 24hrs and the laundry and enjoy using your stuff and eating your food, just like it's their home, always in Malaysia make sure to ask the agent whats his company name cuz they ( keep themselves hidden) you just find out in the contract paper!