Little Tots Toys Ltd Reviews 

221
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 65 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the items are exceptionally well-made, beautiful, and completely perfect for young children and babies. Many buyers note the exceptionally swift and reliable delivery service that ensures packages always arrive right on time. Some people were satisfied with the secure packaging and the wonderful presentation of each order received. Consumers also appreciate the charming family-oriented nature of the shop, describing sweet personal touches like wildflower seeds and handwritten notes. Buyers consistently express their strong intention to return for future purchases because of the overall wonderful shopping experience.

What people talk about most

Product

Reviewers mention positive feedback about product quality and design, highlighting that items are beautifully... See more

Delivery service

Consumers find delivery service to be positive and consistently report fast shipping times. Reviewers note... See more

Quality

Customers had positive experiences with quality, consistently highlighting the excellent and well-made... See more

Service

Clients share positive opinions on service, noting that it is wonderful, speedy, and helpful. Consumers... See more

Order

Reviewers highlight positive aspects of order, noting that everything came through on time and in good order.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The whole shopping experience - from start to finish - had the personal touch and exceeded expectations. The toy itself, a carved wooden model of a black and white cat, was perfectly carved and sweet... See more

Rated 5 out of 5 stars

Easy transaction, prompt postage and lovely item. I've bought two of these dinosaur rattles within the last couple of months for new babies. Loved the personal touch - Cody & Jasper's Guarantee and... See more

Rated 5 out of 5 stars

High quality cute knitted cuddly dinosaur on its way to our grandson in Australia. Well packaged with cute note inside and quick delivery - thank you so much

Rated 5 out of 5 stars

This company is by far amazing. They put so much thought into packaging and their products. I love the seeds that are included in the items and the little note that is left it adds a more personal tou... See more


Company details

  1. Baby Store
  2. Children's Clothing Store
  3. Children's Store
  4. Children's Toys Store
  5. Sunglasses Store

Written by the company

We're a family run toy store with amazing handpicked gifts for your favourite little one including organic, fair trade, ethically sourced & personalised


Contact info

4.9

Excellent

TrustScore 5 out of 5

221 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(221)

60 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

My frame arrived all broken and smashed…

My frame arrived all broken and smashed I’ve not received a refund as I tried to email twice and have been ignored!
UPDATE- yes my apologies as I didn’t see the reply until you emailed again after the review 👍🏼thanks again

6 November 2023
Little Tots Toys Ltd logo

Reply from Little Tots Toys Ltd

Hi Nicole

We’re a little surprised by this review as you messaged us at 14:16 on the 8/11 informing us the frame was delivered damaged and at 14:18 on the 8/11 we apologised and shipped you a replacement.

In fact today today (on a Sunday) at 17:46 you sent us a message and we responded at 17:49 providing the Royal Mail tracking reference saying it was at Manchester, you even responded with (and we quote) “ Thankyou

UPDATE - We responded within 2 minutes of your original email and then again on a Sunday within 3 minutes to advise that the replacement frame was with Royal Mail at your local distribution centre

Rated 5 out of 5 stars

Excellent

Excellent
Would definitely buy from Little Tots Toys again. Inside the package they had included a little packet of wild flower seeds 😍

16 October 2023
Rated 5 out of 5 stars

Great service! Thank you

My item arrived smashed due to the delivery company not been careful, I contacted little tots toys and they sent a new one out straight away to me with quick delivery! I love my new mug thank you so much!

20 October 2023
Unprompted review
Little Tots Toys Ltd logo

Reply from Little Tots Toys Ltd

We're so glad the replacement made it to you in one piece this time

Rated 5 out of 5 stars

Noah’s ark

Came really well packed ,to ensure the toy arrived in pristine condition.Thankyou for my granddaughter’s keepsake Noah’s ark

13 October 2023

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