Glasses Outlet Reviews 200

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

No complaints at all. Very happy with the price, communication, speed and final product. Posted my glasses on the Monday, had them back the following Wednesday. That's pretty quick, given the 2nd clas... See more

Rated 5 out of 5 stars

Really happy with my glasses and how quickly they arrived! Really easy ordering process too and will definitely be using again to reglaze my Rayban sunglasses. Just would have been good to receive ack... See more

Company replied

Rated 5 out of 5 stars

A big thanks to Allan & team , sent my glasses off with a set date for the new lenses (needed for holiday) they were sent back fully repaired in plenty of time , excellent service ! Would highly recom... See more

Company replied

Rated 5 out of 5 stars

After replacing my glasses every two years with cheap uncomfortable frames, I recently found out about Glasses Outlet. I had an old pair of Oakley frames that I kept hoping a lens replacement service... See more

Company replied

Company details

  1. Glasses Store
  2. e-Commerce Service
  3. Optical Wholesaler
  4. Sunglasses Store

Written by the company

Reglaze Your Glasses with Confidence at GlassesOutlet.co.uk At Glasses Outlet, we specialise in fitting new prescription lenses into your own frames—whether they’re brand new, a second pair, or a favourite old set you’re not ready to part with. From single vision lenses from just £29 to varifocals and sunglasses, we help you save £££’s compared to high street opticians. We make it easy: simply send us your existing frames and prescription—whether it’s from Specsavers, Boots, Vision Express, or another optician—and we’ll do the rest. We even offer discounts when you supply your prescription! All lenses are high-quality and sourced from trusted brands like HOYA, PENTAX, and SEIKO. Whether you’re upgrading, replacing scratched lenses, or adding sunglasses tints, we provide a sustainable, cost-effective solution to extend the life of your glasses. You can trust us to deliver: ✅ Genuine HOYA UK lenses ✅ UK-based customer support ✅ Clear, transparent pricing ✅ A prescription accuracy guarantee ✅ Fast turnaround & 5-star service Choose the greener option—reglaze instead of replacing—and join thousands of happy customers saving money and helping the planet. Visit www.glassesoutlet.co.uk to get started!


Contact info

4.8

Excellent

TrustScore 5 out of 5

200 reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Great service

Great service, very quick, would recommend

22 February 2026
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Reply from Glasses Outlet

Thank for using our reglazing service . Glad you are satisfied

Glasses outlet team

Rated 5 out of 5 stars

Easy to use and helpful online chat.

Easy to use and helpful online chat.
Very pleased with service and product and would recommend to anyone looking to reglaze their glasses. The cost was great too, much cheaper than buying another pair of designer frames.

16 February 2026
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Reply from Glasses Outlet

Thank you for taking time to review. We are delighted you are had a good experience

Glasses outlet team

Rated 5 out of 5 stars

Reglaze completed in 1 week

Reglaze completed in 1 week. WhatsApp chat is great and they keep you updated. Will use again Thankyou!

10 February 2026
Unprompted review
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Reply from Glasses Outlet

Thank you for taking time to review. We are delighted you are had a good experience . Enjoy your photochromatic lenses.
Glasses outlet team

Rated 5 out of 5 stars

All good

All good - reliable and highly recommended.

29 January 2026
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Reply from Glasses Outlet

Thank you for taking time to review. We are delighted you are had a good experience
Glasses outlet team

Rated 5 out of 5 stars

Incredible experience

Incredible experience! Just a week later, my glasses came back with freshly fitted lenses, all for only £35.Fantastic!

4 January 2026
Unprompted review
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Reply from Glasses Outlet

Thank you for taking time to review. We are delighted you are had a good experience Glasses outlet team

Rated 4 out of 5 stars

Replacement Lenses Process takes two weeks

Process takes two weeks, but service was good.

7 December 2025
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Reply from Glasses Outlet

That is a bit longer than usual. The freepost is at the mercy of Royal Mail and in the build up to the festive period it can take a few more days. Thanks for reviewing
Glasses outlet team

Rated 5 out of 5 stars

Exceptional communication and service

Fab service, I love the chat via WhatsApp, it was efficient and immediate easy help. Nothing like the awful chat on other web sites. Great price and quick service. Glasses are perfect .

23 November 2025
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Reply from Glasses Outlet

Thank you for taking time to review. We are delighted you are had a good experience Glasses outlet team

Rated 5 out of 5 stars

Really happy with my glasses and how…

Really happy with my glasses and how quickly they arrived! Really easy ordering process too and will definitely be using again to reglaze my Rayban sunglasses. Just would have been good to receive acknowledgment that my glasses I sent by tracked delivery had been picked up when they were left by the entrance by the delivery driver. But when I emailed to ask they replied promptly.

26 November 2025
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Reply from Glasses Outlet

Thank you for taking time to review. We are delighted you are had a good experience Glasses outlet team

Rated 5 out of 5 stars

Great service, quick turnaround

I was abit concerned as never used an online service especially when I was using my own frames but a speedy turnaround & great communication.
Would definitely use again
Thank you

21 November 2025
Unprompted review
Glasses Outlet logo

Reply from Glasses Outlet

Thank you for taking time to review. We are delighted you are had a good experience
Glasses outlet team

Rated 5 out of 5 stars

Reglazed my frames

Excellent service, the blue light lenses are excellent too. Not just with car headlights but also indoor LEDs

13 October 2025
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Reply from Glasses Outlet

Thanks for feeding back. Blue light lenses are good for night time driving. They have proven popular for that.
Glasses outlet team

Rated 5 out of 5 stars

Really professional

Really professional, affordable replacement lenses, fast turn around and replies quickly via whatsapp. I had scratched the lenses of my designer sunglasses and couldn't replace them. I was thrilled that they now look even better than before. Thank you so much

14 October 2025
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Reply from Glasses Outlet

Thank you for taking time to review. We are delighted you are had a good experience Glasses outlet team

Rated 5 out of 5 stars

Excellent service

Excellent service for a bespoke request for varifocals. Great savings compared to high st opticians and it’s amazing what can be done online without having to go anywhere.

10 October 2025
Glasses Outlet logo

Reply from Glasses Outlet

Hi Tamara ,
Hope you enjoying your new Hoya ID lifestyle lenses. Your field of view and vision should be superior to your last set.

Thanks for using our service for your new frames

Glasses outlet team

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