Little Tots Toys Ltd Reviews 194

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 52 reviews, reviewers overwhelmingly had a great experience with this company. Many customers praise the products for their excellent quality and thoughtful design, often highlighting items like dinosaur rattles and wooden squirrels as well-made and perfect for children. The delivery service is consistently described as prompt, swift, and quick, with many appreciating that items often arrive earlier than expected and are well-packaged. Reviewers also frequently mention the lovely personal touches, such as included wildflower seeds and notes, which add to the overall positive experience and reflect the company's family-based values. However, some people were dissatisfied with the quality, noting that certain items frayed or had loose parts, and a few mentioned that the packaging was not as nice as they had anticipated.

What people talk about most

Product

Customers consistently express satisfaction with the product quality, highlighting items like the small Diplo... See more

Delivery service

Users describe positive interactions with delivery service, consistently highlighting fast and prompt... See more

Quality

People report positive experiences with quality, with many reviewers praising the excellent quality of... See more

Service

Customers consistently note positive experiences with service, often describing it as amazing, excellent, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Easy transaction, prompt postage and lovely item. I've bought two of these dinosaur rattles within the last couple of months for new babies. Loved the personal touch - Cody & Jasper's Guarantee and... See more

Rated 5 out of 5 stars

This company is by far amazing. They put so much thought into packaging and their products. I love the seeds that are included in the items and the little note that is left it adds a more personal tou... See more

Rated 5 out of 5 stars

The wooden squirrel was as lovely as I had hoped. Delivery was swift and prompt. What I was not expecting, however, was the lovely note accompanying the order - the thoughtful gift of a packet of seed... See more

Rated 5 out of 5 stars

I very much wanted to find a small, company who were uk based. I was hoping for fully made here too, but with the credentials and quality of the materials used, I would definitely use this... See more


Company details

  1. Baby Store
  2. Children's Clothing Store
  3. Children's Store
  4. Children's Toys Store
  5. Sunglasses Store

Written by the company

We're a family run toy store with amazing handpicked gifts for your favourite little one including organic, fair trade, ethically sourced & personalised


Contact info

4.8

Excellent

TrustScore 5 out of 5

194 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

I very much wanted to find a small

I very much wanted to find a small, company who were uk based. I was hoping for fully made here too, but with the credentials and quality of the materials used, I would definitely use this family based company again.

I was so disappointed on looking for a small, soft toy chum for my newly 6 mth old grandson, to find that other quality uk brands passing UK testing can still use plastic pellets to enable , ‘shape’ to the toy. This small Diplo. of yours stands beautifully!! Without.. which is amazingly well made for its shape, size.
I love the sweet, restrained face- eyes only and the tail begs to be held and carried everywhere.. even to the washing machine- another plus. The fabric and extra touches are much softer for a knitted as described on line. Really excellent quality, I have worked with many small children and I think that this is clearly a very well thought through, designed and child tested ‘little chum’!!

Delivery was personalised with unexpected, seeds too and gently worded about their ‘brand’. I may have missed, but having recently myself had to pause on sowing some wildflower seeds as, I had family dogs visiting.. there was a warning that some of the seeds maybe poisonous to pets? So a choice to receive?

I will use you again and my grandson should receive his parcel tomorrow!
Thank you very much.

21 May 2026
Rated 5 out of 5 stars

Great shop

Great shop, very good quality toys not made in plastic. Very nice quality dress and good sales.

18 May 2026
Rated 5 out of 5 stars

Lovely products

Lovely products. Good communications . Prompt delivery . Very happy. Seeds and little note very sweet

6 April 2026
Rated 5 out of 5 stars

Great company!

Great company! Loved the wooden animals. Lovely to know it’s a family business and the seeds and little note was a lovely touch. Would definitely recommend.

9 March 2026
Rated 5 out of 5 stars

Great company

I ordered a plush stick man for my grandson as he loves the story. The stick man was delivered quickly and arrived well packaged. It came with a packet of wild flower seeds to help with the environment which was a lovely surprise. I would definitely recommend this company.

16 March 2026
Rated 5 out of 5 stars

Item didn't arrive

Item didn't arrive, they responded to my email very quickly and sorted out a next day replacement
Super company, will definitely buy from them again and recommend ☺️

20 January 2026
Rated 5 out of 5 stars

Highly recommend supporting this business

I hadn't previously heard of this business however, a Google search for a particular product brought me to their website. They had both of the items I wanted in stock. Despatch and delivery were prompt. The little note and seeds included were an extra personal touch. I am really happy with the shopping experience and would recommend :)

13 January 2026
Rated 5 out of 5 stars

Noah’s ark moneybox

Very easy to find what I was looking for.Very quick day,I got a Noah’s ark money box,and it was exactly as it looked online,if not better.Really pleased with the price and quality and the little card and flower seeds were a thoughtful touch

26 January 2026
Rated 1 out of 5 stars

Cancelled most of my order

Cancelled most of my order, didn’t contact me to tell me. Until after they’d shipped one item, they was the least important of the order.

18 January 2026
Little Tots Toys Ltd logo

Reply from Little Tots Toys Ltd

I've got to say we're are a bit disappointed to get a 1-star review and feel we should give people reading this some further context.

Gaz ordered 3 items from us, two of which were personalised embroidered items, a baseball playsuit and a Christmas stocking. Unfortunately during embroidery the baseball playsuit was damaged and as its been discontinued we were unable to replace it, so therefore we couldn't fulfil this part of the order.

We did try calling the UK number listed on the order but this goes through to a "not in service message" so then fell back to an email on 18/01 to advise you of the situation. Within this email it stated that in addition to being refunded for the playsuit we'd also refunded you for the Christmas stocking as an apology for the inconvenience.

Therefore, in summary, yes we only fulfilled 2 of the 3 items, we did try to contact you by phone and then by email and then refunded additional on your order so you only paid for 1 item.

Whilst we accept this falls short of what we strive for, I'm not entirely sure what else we could do to either contact you and therefore resolve the situation. We do offer 30 day returns, so please reach out to us if you're still not fully satisfied and we'll send a free returns label.

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