Lilyroselondon Reviews 

252
TrustScore 1 out of 5

1.1

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Rated 1 out of 5 stars

Please don't buy anything of these scammed.I brought a dress and omg what I got was not even suitable for the bin.No size on the clothing,no washing instructions.They advertise 30 day money back but t... See more

Rated 1 out of 5 stars

Don't ever order from this company again - although they have now conveniently changed their name to Ivy Rose London which has similar reviews. They give no return instructions except an email, and do... See more

Rated 1 out of 5 stars

Absolutely a con!! Do not buy a thing from this company! When jumper finally arrived …….after weeks…..cheap shoddy material, no label, no size, no washing instructions! Wouldn’t have brought fro a che... See more

Rated 1 out of 5 stars

What an absolute shocker, ordered a jumper size XL it arrived after 4 weeks, smells awful, cheap and nasty fabric and it wouldn’t fit a small child. It looks nothing like the jumper on the site. Havin... See more

Company details

  1. Shopping & Fashion

Information provided by various external sources

Lily Rose London combines vintage inspirations and catwalk trends to create a range of stylish and covetable accessories including jewellery and watches.


Contact info

1.1

Bad

TrustScore 1 out of 5

252 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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1.1

All reviews

(252)

7 reviews in the last 12 months

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Rated 1 out of 5 stars

Cheap looking awful clog

I bought some orthopaedic leather clog type shoe very disappointed quality very cheap nothing like the picture look like a cheap complimentary slipper you get in a hotel very light weight and plastic looking sole

17 November 2024
Unprompted review
Rated 1 out of 5 stars

I feel so utterly stupid!!!!!I buy a…

I feel so utterly stupid!!!!!I buy a lot on the internet but for some reason didn’t research these people-my order of 3 jumpers £80 + arrived and of course they wouldn’t fit a child,and I am size 8.I had to pay £25 + to return to China and guess what?They've been returned to me because apparently the documentation isn’t correct.Really?????Please don’t waste your hard earned money-they’re thieving rogues.

16 November 2024
Unprompted review
Rated 1 out of 5 stars

I purchased a pair of clogs .Waited…

I purchased a pair of clogs .Waited ages- didn't know they ship from china. The quality is absolute rubbish not even worth £2 - unwearable they are so badly shaped and made of cheap plastic. I wanted to return them but they tried to offer a discount on their other items instead... more scam and finally say the alternative is I must pay return shipping to China.
Unbelievable they can trade like this. 1 star is too much

14 November 2024
Unprompted review
Rated 1 out of 5 stars

DO NOT USE THIS COMPANY

I wish i'd read the reviews £72.00 out of pocket for 2 poor quality jumpers not wool! so upset, offered as everyone else, don't waste more money sending back to much of a risk claw back the 30% offered although that may never come! and report them DO NOT USE THIS COMPANY

1 November 2024
Unprompted review
Rated 1 out of 5 stars

They break every UK Trading Standards law...

Agree with everything written in the other reviews and wish I'd seen before I too was duped.
UK Trading Standards should shut them down. They are flouting all the laws on internet trading.
No idea why Pinterest continue to keep them on their feeds. Has severely dented my trust in #Pinterest!
Point blank don't buy from them. The product is not what is advertised and they flout the law and consumers lose their money!

4 November 2024
Unprompted review
Rated 1 out of 5 stars

Terrible Company

Terrible Company. SCAM SCAM. Stay away from this company. My order took long to arrive and the size two size small. Absolutely rubbish.

25 October 2024
Unprompted review
Rated 2 out of 5 stars

Awful quality

Awful quality, looked great in the photo and terrible in real life. Was told I’d need to return to China Track and Trace so would cost me £35, so took the offer of 30% off the order, reluctantly.
Lily-Rose London is a con to cover up the fact it is Chinese tat.

30 October 2024
Unprompted review
Rated 1 out of 5 stars

A scam site AVOID

A scam site AVOID. The products don't look anything like the photos or descriptions and then they enforce HUGE returns fees back to China for their faulty goods which is actually against the Consumer Rights Act and illegal.

8 November 2024
Unprompted review
Rated 1 out of 5 stars

WASTE OF MONEY.

Horrible customer service, awful products that don’t match the descriptions. Advertised a jumper as wool, it was not. Colours didn’t remotely match the photos. When trying to return, they claim they are free but make it next to impossible to contact them to get any information. When they finally responded, it took them so long that it was outside of the return window. Waste of money. They should be shut down.

1 November 2024
Unprompted review
Rated 1 out of 5 stars

Lily Rose London is a completely a rip…

Lily Rose London is a completely a rip off company, the company is based in China. Their clothes are very poor quality and the description on their website doesn’t match the quality of their clothes. Returning items very expensive. Please don’t buy their clothes they are a ripoff.

7 November 2024
Unprompted review
Rated 1 out of 5 stars

Lily and Rose are scam artists

I ordered a jumper from Pinterest it took ages to come and when it did, not only was the quality poor the size label was stitched on the outside of the jumper. Despite the fact that it says free returns, when I emailed to get a refund I received a response from AI who does not answer my question and keeps offering me options that I don’t want and informing me that I have to pay to return the goods.
The jumper is unwearable and there isn’t anyone to speak to about the issue.
Stay away from this company it is a scam.

6 November 2024
Unprompted review
Rated 1 out of 5 stars

I wish I had found these reviews before…

I wish I had found these reviews before wasting my time and money

Ordered a dress - they sent me the wrong one
I had to pay £17 to return it to China ( they say they are London based )
A month later I am now £84 out of pocket as they refuse to refund me as I didn’t send them a tracking number even though I sent the a photo of the proof of postage receipt

I really wish there was a way if trading standards going after them
I am leaving warning comments on their insta now for future customers

6 November 2024
Unprompted review
Rated 1 out of 5 stars

Bad News!!!!!!! All this company had to do was copy the…

All this company had to do was copy the design they were advertising… simple enough …. Who isn’t up for a knock off? HOWEVER, Lliyrose London sent me a poor imitation of a very nice sweater not the same colours nor material or design. I found them on Pinterest and shall be writing to Pinterest to inform them of this dubious company. It also arrived much later than promised and I find their 5 star reviews suspect.

1 November 2024
Unprompted review
Rated 1 out of 5 stars

SCAM stay away!

SCAM STAY AWAY! Lily-Rose (London) is in CHINA! The photos are not what you receive (if you receive anything at all). I paid £49 for a striped jumper and what I received was not the photo and I value it at £5. Returns are to CHINA at your cost and no refund. Messages are vacuous. Totally RIPPED OFF.

4 November 2024
Unprompted review
Rated 1 out of 5 stars

WORST ONLINE EXPERIENCE EVER

One star, only as I needed to start the review.
Item looks nothing like the photo.
Poor quality and snagged.
Would not give refund, lots of offers of discount to be spent on other items from their warehouse.
Advised to return to China.
The fact that it was not as advertised and clearly damaged, surley that warrant a full refund. But no, they are not interested.
DONT WASTE YOUR MONEY.
lesson learnt fir me.

23 October 2024
Unprompted review

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