Paid for dress. Contacted them following month was told dress will be delivered in due course. Contacted them the following month and they didn't reply. Avoid at all costs. They are scammers
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Awful. Bought 2 blouses from a Lillian London instagram advert, took a month to arrive from an asian warehouse, tatty packaging, nothing like photos in advert or on shop site. Made of 90% cheap polye... See more
I ordered two dresses which, after almost a month, didn't arrive. They informed me they would return my money within approximately five days. Four weeks later i still have not had my money returned de... See more
Do not buy from this company … not in London… items being shipped from China. Poor quality clothing, long shipping delays, and misleading product photos. The items look cheap, and difficulty getting... See more
1.6
Bad
23 reviews
No history of asking for reviews
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Ordered dress before reading reviews
Ordered dress before reading reviews. Read reviews and decided to cancel. Spoke to customer services who confirmed dress not yet despatched. Cancelled order, asked for refund. Dress arrived four days later. Spoke again to customer services who confirmed I would need to return. I asked for address to return, they asked for photos, I asked why, as I hadn’t even tried on, they wanted pictures of faults. I never told them there were faults, just terrible quality, they wanted pictures anyway. Sent pictures of dress, still no return details to act on.
Will follow up on a second review as/when I get any further. Unbelievable poor service. I am suspecting the return address will be in China!
22 March 2026
Unprompted review
Do not use - Scam
Ordered dress next day delivery. Received a postage notification which was awaiting package. 3 weeks later still awaiting package. Contacted them they said it’s being prepared. Claimed the money back through my bank - do not use it’s a scam.
20 March 2026
Unprompted review
Terrible items
Do not buy from this company … not in London… items being shipped from China. Poor quality clothing, long shipping delays, and misleading product photos. The items look cheap, and difficulty getting any response to return… and believe they charge £10ish per item to return… and possibly no payment return!
Wished I’d read reviews before buying.
13 March 2026
Unprompted review
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