lemonlunar.co Reviews 

192
TrustScore 2.5 out of 5

2.5

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Review summary

Created with AI, based on recent reviews

Evaluating 88 reviews, most reviewers were unhappy with their experience overall. Many customers experienced significant delays with their orders, often waiting weeks for items, even when paying for next-day delivery. People also reported issues with the return policy, finding it difficult to return items, especially bodysuits, or receive refunds for missing or faulty products. The quality of the products was frequently criticized, with items arriving faulty, not as described, or falling apart after minimal use. Conversely, a small portion of people felt satisfied with their purchases, praising the quality, fit, and appearance of the dresses and sets. Some reviewers also noted fast delivery and excellent material, expressing intentions to order again.

What people talk about most

Product

Reviewers highlight ambiguous aspects of product quality and sizing, with many expressing significant... See more

Order

Reviewers mention significant dissatisfaction with their orders, citing issues such as unfulfilled orders and... See more

Quality

Consumers find quality to be ambiguous, with many reviewers expressing significant disappointment, citing... See more

Delivery service

Customers consistently note ambiguous experiences with delivery service, with many expressing frustration... See more

Return policy

Customers had negative experiences with the return policy, describing the process as bizarre and heavily... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Order at your own risk. My order took weeks to arrive, with very little transparency throughout the process. I received generic update emails that made it appear as though delays were due to shi... See more

Rated 1 out of 5 stars

Wish I’d read these reviews before ordering. Ordered through concession on boohoo. Quality is so bad for the price, the body suit has straps that are attached like bra straps but everytime you even mo... See more

Rated 1 out of 5 stars

I placed an order via Debenhams on Christmas Eve with express delivery. 3 weeks later parcel arrived with only one item of 2. Such a long returns process I don’t have hope with getting my money back,... See more

Rated 1 out of 5 stars

Excuse my language but what a shit company with slow and poor customer service. I ordered an outfit on Saturday next day delivery. Today is Thursday and I am yet to receive my package. I emailed multi... See more


2.5

Poor

TrustScore 2.5 out of 5

192 reviews

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No history of asking for reviews

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2.5

All reviews

(192)

82 reviews in the last 12 months

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Rated 1 out of 5 stars

Horrible experience would never order…

Horrible experience would never order again!you pay for express shipping 2-5 days and can’t get to anyone from their customer service for weeks!!! Tried to send several emails to get an update and 0 response!

21 December 2023
Unprompted review
Rated 1 out of 5 stars

DO NOT BUY FROM LEMON LUNAR, SCAM

This company is withholding my money and items that have been returned to them. State that they only offer exchanges but then do not provide store credit either. You can comply with their returns policy yet they still refuse to refund you. SCAMMERS. Dresses do not arrive as shown in pictures which then forces a return, they do not refund and keep your items and money and do not reply to emails when asked about this. They are breaking the law.

5 December 2023
Unprompted review
Rated 5 out of 5 stars

Amazing

Bought the diamonte dress and it was stunning. Always get compliments and I love it. Still in perfect condition!

23 May 2022
Unprompted review
Show reviews in all languages. (192 reviews)

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