Since I started using lemfi, all my transactions have always been fast except one day that it remains in progress for a very Long time until I had to call for my refund wich I understood that all m... See more
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Review summary
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What people talk about most
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I have had a great experience using lemfi.com� for sending money back home. The transactions are always fast, secure, and reliable. Their app is easy to use, and the customer service is excellent... See more
Company replied
Sending money is always so, so seamless and user interface has only gotten better over the years. The only thing that I would say is that sometimes (not often) a glitch would occur where the transacti... See more
Company replied
Great app, user friendly but having difference exchange rate same time, same app, difference users make it obvious cos why will that happen. When customer open their app they should see same rate of... See more
Company replied
Company details
About LemFi
Written by the company
The simple and secure platform for all your international payment needs.
Our mission at LemFi is to improve the financial lives of the next generation of immigrants.
We call it International Payments for Everyone.
Whether in the United States, the United Kingdom, Europe or Canada. We provide you with the ability to: Send money to friends and family at competitive rates.
Open and manage multi-currency accounts
Earn rewards on qualifying international payments
Use our app in multiple language options (English, Simplified Chinese, French, Spanish, Italian, German, Portuguese, more coming...)
You can send money to over 20 countries with LemFi , they are: Brazil, Kenya, India, China, Nigeria, Ghana, Ivory Coast, Pakistan, Philipines, Bangladesh, Cameroon, Benin Republic, Congo, Ethiopia, Gambia, Uganda, Tunisia, Tanzania, Ivory Coast, Mali, Morocco, Sril Lanka, Nepal, Rwanda, Senegal. We're always working to add more to this list
With over 1 million customers, our vision is supported by some of the world's leading investors, and many of the world's brightest minds in financial services work here 😉.
Our mission at LemFi is to improve the financial lives of the next generation of immigrants.
We call it International Payments for Everyone.
Whether in the United States, the United Kingdom, Europe or Canada. We provide you with the ability to:
You can send money to over 20 countries with LemFi , they are: Brazil, Kenya, India, China, Nigeria, Ghana, Ivory Coast, Pakistan, Philipines, Bangladesh, Cameroon, Benin Republic, Congo, Ethiopia, Gambia, Uganda, Tunisia, Tanzania, Ivory Coast, Mali, Morocco, Sril Lanka, Nepal, Rwanda, Senegal. We're always working to add more to this list
With over 1 million customers, our vision is supported by some of the world's leading investors, and many of the world's brightest minds in financial services work here 😉.
Contact info
United Kingdom
- +442045795921
- support@lemfi.com
- lemfi.com
Send Money to 20+ Countries
4.5
Excellent
11K reviews
Asks customers to review
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Lemfi Is good
Lemfi Is good, they are reliable, fast and good rates. Also very friendly staff like ANNA
28 May 2026
Reply from LemFi
Hello Washington,
Thank you for sharing your feedback.
We are delighted to hear that you find LemFi reliable, fast, and offering competitive rates. It is wonderful to know that our staff, especially Anna, provided you with friendly and helpful support. Your satisfaction is very important to us and encourages our team to continue delivering excellent service.
If you require any assistance, please do not hesitate to contact our support team at support@lemfi.com.
Thank you for your feedback!
Regards,
Jaimelyn
Reply from LemFi
Hello Otoaye,
Thank you very much for your positive feedback.
We are delighted to hear that you find LemFi’s services excellent. Your satisfaction is our priority, and your kind words motivate us to continue providing reliable and high-quality service.
If you require any assistance, please do not hesitate to contact our support team at support@lemfi.com.
Thank you for your feedback!
Best regards,
Jaimelyn
Anna was so helpful today
Anna was so helpful today
I have been using LemFi to receive and send money to Nigeria since 2023 no delay but today network was bad when I called she was so thoughtful and helped with all my questions.
I recommend LemFi
28 May 2026
Reply from LemFi
Hi Adanna,
Thank you for choosing LemFi.
We truly appreciate you taking the time to share your feedback with us. We are delighted to hear that Anna was helpful during your recent interaction and that she was able to support you thoughtfully despite the network challenges. It’s also wonderful to know that you have been using LemFi since 2023 with consistent, timely transfers to Nigeria.
We continuously review customer feedback to understand how our service and support team are performing, and your experience helps reinforce what we are doing well while guiding us on how to keep improving.
Moving forward, we remain committed to providing reliable transfers and responsive support, even during unexpected service disruptions, to ensure your experience stays smooth and dependable.
We sincerely apologize for any inconvenience the network issue may have caused during your call, and we appreciate your patience while it was being handled.
If you ever need further assistance or have additional feedback, please feel free to reach out at any time. We are always here to help.
Thank you once again for your trust, recommendation, and continued support of LemFi.
Reply from LemFi
Hi Susan,
Thank you for taking the time to share your feedback with LemFi.
We acknowledge your note highlighting that our service has been “very efficient.” We are delighted to hear that your experience has been positive, as we continuously strive to provide fast and seamless transactions for all our customers.
Your feedback has been shared with our team to ensure that we maintain this standard of service and continue improving where possible.
While there is no immediate action required, we remain committed to delivering the best possible service to you. Should you encounter any issues or have suggestions for further improvement, please feel free to reach out to us.
We apologize if there were any moments during your experience that caused concern, and we are here to provide support for any questions or assistance you may need in the future.
Thank you again for your kind words and continued trust in LemFi.
Regards,
Win
Reply from LemFi
Hi Ken,
Thank you for sharing your feedback. We are pleased to hear that you find our service both fast and reliable.
Your experience is important to us, and we remain committed to maintaining the quality and efficiency you expect. For any further assistance, please reach out to support@lemfi.com.
~Regards, Cura
Reply from LemFi
Hi Olumide,
Thank you for your feedback. We sincerely appreciate you taking the time to share your thoughts.
We remain committed to maintaining a smooth and reliable experience for all our users. If you need any assistance, please contact support@lemfi.com.
~Regards, Cura
Reply from LemFi
Hi Ifeoma,
Thank you for your feedback.
We sincerely appreciate you taking the time to share your thoughts.
We remain committed to providing a reliable service and continuously improving the experience for all our users.
If you ever need assistance, please feel free to contact support@lemfi.com.
~Regards, Cura
Reply from LemFi
Hi Olanrewaju,
Thank you so much for your amazing 5-star review and for sharing your experience with LemFi. We are truly delighted to know that our service has met your expectations and provided you with a smooth and reliable experience.
Your support and trust mean a lot to us, and feedback like yours motivates our team to continue delivering the best possible service to our users. Thank you for choosing LemFi, and we look forward to serving you again in the future. Regards,~Yeendale.
I love Lemfi
I love Lemfi. Really easy and user friendly.
Staff Anna has been helpful to me.
28 May 2026
Reply from LemFi
Hi Nnenna,
Thank you for choosing LemFi.
We truly appreciate you taking the time to share your feedback and are delighted to hear that you love using LemFi. We are also glad that you find the platform easy and user-friendly, and that our staff member, Anna, has been helpful to you. Your satisfaction is our top priority.
At LemFi, we continuously review customer feedback to ensure we provide a seamless and positive experience for all our users. Your comments help us understand what we are doing well and motivate us to maintain these standards across all areas of our service.
Moving forward, we will continue to focus on providing an intuitive platform and dedicated support so that your experience remains smooth and enjoyable.
We sincerely apologize if you have ever encountered any challenges while using our services and assure you that we are always working to improve.
If you have any further feedback, suggestions, or require assistance in the future, please feel free to reach out. We are always happy to help and ensure your experience with LemFi remains excellent.
Thank you once again for your kind words and for trusting LemFi.
Regards,
Win
UK LemFi Savings Account
UK LemFi Savings Account - STAY AWAY FROM THIS AT ALL COSTS (despite the 5% Interest).
1) This is NOT an 'Instant Access' Savings Account and their advertising is completely misleading.
2) 6 different LemFi call advisors have all advised that the only way to fund the Savings Account is to first add funds to the LemFi Wallet (which is not FSCS protected) and which has the deposit limits below:
£10K per day
£20K per week
£40K per month
3) 1 other call advisor said there is a way to fund the Savings Account directly (bypassing the wallet) but STILL not possible to withdraw funds from Savings Account directly - must go through wallet, for which the limits below apply.
4) Withdrawals from the Savings Account can ONLY be made by transferring funds from the Savings account to the Wallet first and then, the following Maximum withdrawal limits apply:
£5K per transaction
£10K per day
£20K per week
£40K per month
5) Maximum total deposit limit to the savings account is £250K.
So, it would take you over 6 months to fund this LemFi Savings account to it's max limit of £250K (£40K max per month) and it would take you another 6 months plus to withdraw the £250K and would also take at least 50 transactions to do so (£40K max per month and 5K max per transaction).
6) Customer Service is THE WORST EVER experienced.
7) Savings account not available after opening LemFi Account. E-mail sent to LemFi support but no reply. Two days later, without any communication from LemFi, the option to open a Savings Account suddenly appeared on the app.
8) Wait times of over half an hour to call Customer Support, only to be answered each time by a different outsourced advisor from anywhere in the world EXCEPT UK and always have to start from scratch with each advisor with security first and then explain the issue all over again (even though they may be able to see some notes on the account).
9) LemFi advisors appear to have no understanding of the Savings Account product and it's workings and simply read off scripts, and then always say that they will escalate the issue to the 'relevant back office team' via e-mail (also, NOT possible to contact the 'back office team directly).
10) Calls disconnected twice by LemFI half way through conversation and on 3rd call, got told that their systems are down so they cannot help...2 hours completely wasted.
26 May 2026
Unprompted review
Reply from LemFi
Hello Sas,
Thank you for providing a detailed review.
We sincerely apologize for any frustration and inconvenience you experienced with the LemFi Savings Account and our support team.
We understand the importance of clear communication, easy access to funds, and reliable customer service, and we regret that your experience did not meet these standards.
At this time, we are unable to locate your account profile. Please contact us by email at support@lemfi.com using the email address associated with your LemFi account so we can assist you further.
We are dedicated to improving your experience and appreciate your continued support.
Regards,
Harvey
Lemfi is quick with my experience.PJ
28 May 2026
Reply from LemFi
Hi Ebenezernimo,
Thank you for choosing LemFi.
We truly appreciate you taking the time to share your feedback regarding your experience with our services. We are delighted to hear that you find LemFi quick and reliable.
At LemFi, we continuously review customer feedback to better understand how our services are performing and to ensure we maintain a seamless and efficient experience for our users. Your positive feedback reassures us that we are meeting your expectations.
Moving forward, we will continue working hard to provide fast, secure, and user-friendly transactions to ensure you consistently enjoy a smooth experience with LemFi.
We sincerely apologize for any inconvenience you may have experienced at any point while using our services and remain committed to continuously improving your experience.
If you have any further feedback, questions, or require additional assistance, please feel free to reach out to us at any time. We are always happy to help.
Thank you once again for your trust and support.
Regards,
Win
Reply from LemFi
Hi Yakubu,
Thank you for choosing LemFi.
We truly appreciate you taking the time to share your feedback regarding our services. We are delighted to hear that you found our customer care to be great and our transactions speedy. Your positive experience is exactly what we strive to achieve for all our customers.
At LemFi, we continuously analyze customer feedback to identify ways to enhance our services and ensure a seamless experience for everyone. Your comments help us understand what we are doing right and motivate us to maintain and improve our standards.
Moving forward, we will continue to prioritize efficient transaction processing and responsive customer support, so you can always enjoy the level of service you expect from LemFi.
We sincerely apologize if there were ever any minor inconveniences, and we remain committed to providing consistent excellence in all our interactions.
If you have any additional feedback, suggestions, or require assistance in the future, please do not hesitate to reach out. We are always happy to help and ensure your experience with LemFi remains exceptional.
Thank you once again for your kind words and trust in LemFi.
Regards,
Win
Quick and easy service
Quick and easy service. Hassle free. Amazing customer service. Ava has been brilliant. Fully satisfied and will continue to use service.
28 May 2026
Reply from LemFi
Hello Shams,
Thank you for providing your feedback regarding LemFi’s service and our support representative, Ava.
Should you require any further assistance, please feel free to contact our support team at support@lemfi.com.
We appreciate your input and thank you once again.
Best regards,
Jackie
Reply from LemFi
Hello Oluseyi,
Thank you for providing your feedback regarding LemFi’s service.
Should you require any further assistance, please feel free to contact our support team at support@lemfi.com.
We appreciate your input and thank you once again.
Best regards,
Jackie
It’s been very good using lemfi and Ann…
It’s been very good using lemfi and Ann assisted me. Thank you
28 May 2026
Reply from LemFi
Hi Ihechi,
Thank you so much for your kind feedback and for taking the time to share your experience with LemFi. We are delighted to hear that you have had a very good experience using our service and that Ann was able to assist you effectively.
We truly appreciate your 5-star rating and continued trust in LemFi. Your support motivates our team to keep delivering reliable and helpful service at all times. If you ever need further assistance, we are always here to help. Regards,~Yeendale.
Good service
28 May 2026
Reply from LemFi
Hi Mohan,
Thank you very much for your 5-star review and kind feedback. We are glad to hear that you are satisfied with our service.
We truly appreciate your support and trust in LemFi. Your feedback motivates us to continue improving and providing a smooth and reliable experience for all our users. If you ever need assistance, we are always here to help. Regards,~Yeendale.
LemFi is fast in delivering funds
LemFi is fast in delivering funds. Love the fact that each time I send money, I get some reward is an awesome experience. LemFi sometimes have an exchange rage lower than what other apps has. This sometimes makes to check other apps before using LemFi .
28 May 2026
Reply from LemFi
Hi Ifeanyi,
Thank you so much for your thoughtful 5-star review and for sharing your experience with LemFi. We are glad to hear that you find our service fast and that you enjoy the rewards you receive when sending money.
We also appreciate your honest feedback regarding exchange rates. We understand how important competitive rates are, and your input helps us identify areas where we can improve. Rest assured, we are continuously working to provide better value and a smoother experience for our users.
Thank you again for choosing LemFi and for your continued trust and support.Regards,~Yeendale.
Reply from LemFi
Hi Sikiru,
Thank you so much for your 5-star review and for sharing your experience with LemFi. We are delighted to hear that you receive your payments immediately, as fast and reliable transfers are exactly what we aim to provide.
Your feedback means a lot to us and motivates our team to continue delivering a smooth and efficient service. We truly appreciate your trust and support, and we look forward to serving you again in the future. Regards,~Yeendale.
Reply from LemFi
Hi Catherine,
Thank you so much for your wonderful 5-star review and kind words about our service. We are truly delighted to hear that you find LemFi reliable and accurate with transactions, as providing a seamless and dependable experience for our customers remains one of our top priorities.
Your trust and support mean a great deal to us, and feedback like yours motivates us to continue improving and delivering the best possible service. We appreciate you choosing LemFi and look forward to serving you again in the future. Regards,~Yeendale.
Reply from LemFi
Hi Sheik,
Thank you for your feedback.
We are glad to know that you are satisfied with the service provided by LemFi.
We remain committed to maintaining a professional and reliable experience for all our customers and continuously strive to improve our services.
Should you need any assistance or have any questions in the future, please do not hesitate to reach out to us at support@lemfi.com.
~Regards, Cura
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