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LemFi Reviews 11,326

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 7,362 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the service for its speed, reliability, and ease of use, making international money transfers simple and stress-free. Many appreciate the helpful and friendly staff, highlighting their excellent communication skills and supportive approach. The overall user experience is consistently described as positive, with people finding the platform straightforward and efficient. However, some customers have encountered issues with payment processing, noting occasional glitches where transactions fail or experience delays, especially with larger amounts. A few other people also felt that customer support was unresponsive or that their accounts were disabled without prior notification, leading to concerns about accessing their funds.

What people talk about most

Service

People report positive experiences with the service. Customers consistently praise the speed, efficiency, and... See more

Staff

Customers consistently note positive experiences with staff. Reviewers frequently praise the professionalism,... See more

Customer service

Reviewers highlight positive aspects of customer service, frequently praising the helpfulness and... See more

Payment

Consumers find payment to be ambiguous. Many reviewers praise the speed and reliability of transactions, with... See more

User experience

Clients share positive opinions on user experience, consistently highlighting the app's ease of use and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Since I started using lemfi, all my transactions have always been fast except one day that it remains in progress for a very Long time until I had to call for my refund wich I understood that all m... See more

Company replied

Rated 5 out of 5 stars

I have had a great experience using lemfi.com⁠� for sending money back home. The transactions are always fast, secure, and reliable. Their app is easy to use, and the customer service is excellent... See more

Company replied

Rated 5 out of 5 stars

Sending money is always so, so seamless and user interface has only gotten better over the years. The only thing that I would say is that sometimes (not often) a glitch would occur where the transacti... See more

Company replied

Rated 5 out of 5 stars

Great app, user friendly but having difference exchange rate same time, same app, difference users make it obvious cos why will that happen. When customer open their app they should see same rate of... See more

Company replied


Company details

  1. Financial Institution

About LemFi

Written by the company

The simple and secure platform for all your international payment needs.

Our mission at LemFi is to improve the financial lives of the next generation of immigrants.
We call it International Payments for Everyone.

Whether in the United States, the United Kingdom, Europe or Canada. We provide you with the ability to:
  • Send money to friends and family at competitive rates.
  • Open and manage multi-currency accounts
  • Earn rewards on qualifying international payments
  • Use our app in multiple language options (English, Simplified Chinese, French, Spanish, Italian, German, Portuguese, more coming...)

    You can send money to over 20 countries with LemFi , they are: Brazil, Kenya, India, China, Nigeria, Ghana, Ivory Coast, Pakistan, Philipines, Bangladesh, Cameroon, Benin Republic, Congo, Ethiopia, Gambia, Uganda, Tunisia, Tanzania, Ivory Coast, Mali, Morocco, Sril Lanka, Nepal, Rwanda, Senegal. We're always working to add more to this list

    With over 1 million customers, our vision is supported by some of the world's leading investors, and many of the world's brightest minds in financial services work here 😉.

  • Contact info

    Send Money to 20+ Countries

    Use code TRUSTPILOT during signup for a bonus Terms & Conditions apply

    4.5

    Excellent

    TrustScore 4.5 out of 5

    11K reviews

    5-star
    4-star
    3-star
    2-star
    1-star

    Asks customers to review

    This company invites their customers to review, whether positive or negative

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    Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

    Rated 5 out of 5 stars

    I feel much better while using this app…

    I feel much better while using this app ! Thank you so much

    29 May 2026
    LemFi logo

    Reply from LemFi

    Hello Muhammad,

    Thank you for sharing your experience with us. 

    We are pleased to hear that your experience with LemFi has been positive. We sincerely appreciate your support and thank you for choosing LemFi.

    Should you have any suggestions or require further assistance in the future, please do not hesitate to reach out to our support team at support@lemfi.com. We are always available to assist you.

    We appreciate your ongoing support!

    Regards,
    Harvey

    Rated 5 out of 5 stars

    Excellent Services

    Superfast. Excellent service and always available.

    Very prompt in response.

    29 May 2026
    LemFi logo

    Reply from LemFi

    Hello Raymond,

    Thank you for sharing your experience.

    We are very pleased to hear that you find our service efficient, reliable, and responsive. 

    Should you have any suggestions or require further assistance in the future, please do not hesitate to reach out to our support team at support@lemfi.com. We are always available to assist you.

    Your support is greatly appreciated, and we remain committed to providing you with the highest quality experience.

    Regards,
    Harvey

    Rated 5 out of 5 stars

    The ease in making transactions

    The ease in making transactions

    23 May 2026
    LemFi logo

    Reply from LemFi

    Hi Tamunotonyekirim,

    Thank you for choosing LemFi.

    We acknowledge and truly appreciate the positive feedback you shared regarding the ease of making transactions on our platform.

    It is great to know that your experience using LemFi has been smooth and convenient. Providing a seamless and reliable transaction experience remains one of our top priorities, and feedback like yours reassures us that we are moving in the right direction.

    Moving forward, we will continue working to improve our services and maintain the quality experience you have come to expect from us.

    While no issue was reported, we sincerely appreciate you taking the time to share your experience and support our service.

    If you have any further questions, concerns, or additional feedback, please feel free to reach out. We remain available and happy to assist you.

    Rated 5 out of 5 stars

    It was very easy to send money and was…

    It was very easy to send money and was very easy to receive it

    1 May 2026
    LemFi logo

    Reply from LemFi

    Hi Christian,

    Thank you for choosing LemFi.

    We acknowledge and truly appreciate the positive feedback you shared regarding your recent experience using our platform. We are delighted to hear that sending money was easy and that the funds were also received smoothly.

    Your feedback confirms that our efforts to provide a seamless, reliable, and user-friendly transfer experience are making a positive impact, and we are pleased that your transaction experience met your expectations.

    Moving forward, we will continue working to maintain and improve the quality of our services to ensure you continue to enjoy fast and convenient transactions with LemFi.

    While there was no issue reported, we sincerely appreciate you taking the time to share your experience and support our service. Feedback like yours helps us continue improving and serving our customers better.

    If you have any further questions, concerns, or additional feedback in the future, please feel free to reach out. We remain available and happy to assist you.

    Rated 5 out of 5 stars
    LemFi logo

    Reply from LemFi

    Hello Richard,

    Thank you very much for your feedback.

    We are delighted to hear that you are satisfied with the quick processing and competitive rates provided by LemFi. Delivering fast, reliable, and cost-effective services is our priority, and your positive experience encourages our team to continue improving and providing the best possible service for all our users.

    If you need any further assistance, feel free to reach out to our support team at support@lemfi.com. We are always happy to help and ensure that your experience with LemFi remains seamless and enjoyable.

    Thank you for choosing LemFi.

    Kind regards,
    Jaimelyn

    Rated 5 out of 5 stars

    Great service is transfers Lemfi

    Great service is transfers

    28 May 2026
    LemFi logo

    Reply from LemFi

    Hi Asad,

    Thank you very much for your feedback.

    We are glad to hear that you are satisfied with our transfer services. Providing fast, reliable, and secure transactions is very important to us, and your positive rating is greatly appreciated. Your support encourages our team to continue improving and delivering a smooth experience for all our users.

    If you need any further assistance, feel free to reach out to our support team at support@lemfi.com. We are always ready to help and ensure you continue to have a great experience with LemFi.

    Thank you for choosing LemFi.

    Kind regards,
    Jaimelyn

    Rated 5 out of 5 stars

    Lemfi is good App to send money to any…

    Lemfi is good App to send money to any where in the world, and I like the way Anna help me out, thank you.

    28 May 2026
    LemFi logo

    Reply from LemFi

    Hello Temutayo,

    Thank you very much for your kind feedback.

    We are delighted to hear that you find LemFi to be a good app for sending money worldwide. It is also wonderful to know that Anna was able to assist you and provide helpful support. We will be sure to share your appreciation with her, as feedback like yours is truly encouraging for our team.

    At LemFi, we remain committed to providing fast, reliable, and convenient money transfer services for all our users.

    If you need any further assistance, feel free to reach out to our support team at support@lemfi.com. We are always happy to help.

    Thank you for choosing LemFi.

    Regards, 
    Jaimelyn

    Rated 5 out of 5 stars

    It's fast and easy

    It's fast and easy. East and west PJ is the best

    28 May 2026
    LemFi logo

    Reply from LemFi

    Hello Muhammad,

    Thank you very much for your feedback.

    We are glad to hear that you find LemFi fast and easy to use. Your positive experience means a lot to us and motivates our team to continue providing a smooth and reliable service.

    If you need any further assistance, feel free to reach out to our support team at support@lemfi.com. We are always happy to help.

    Thank you for choosing LemFi.

    Kind regards,
    Jaimelyn

    Rated 5 out of 5 stars

    fast transfers

    28 May 2026
    LemFi logo

    Reply from LemFi

    Hello Olukolapo,

    Thank you very much for your feedback.

    We are pleased to hear that you are satisfied with our fast transfer services. Providing quick and reliable transactions is one of our top priorities, and your positive rating is greatly appreciated. Your feedback encourages our team to continue improving and ensuring a smooth experience for all our users.

    If you need any further assistance, feel free to reach out to our support team at support@lemfi.com. We are always available to help and ensure you continue to have a seamless experience with LemFi.

    Thank you for choosing LemFi.

    Kind regards,
    Jaimelyn

    Rated 5 out of 5 stars

    I love LemFi

    I love LemFi
    Ava

    28 May 2026
    LemFi logo

    Reply from LemFi

    Hi [Humu, 

    Thank you for taking the time to share your experience with LemFi. 

    We are delighted to hear that you are enjoying our services. Your satisfaction is our top priority, and it is wonderful to know that Ava was able to assist you effectively. Our team takes great pride in providing helpful and reliable support, and your kind words will be shared with her.

    At LemFi, we continuously strive to enhance the experience for all our users, and feedback like yours encourages us to maintain high standards of service. Knowing that our efforts are appreciated motivates us to keep improving and delivering seamless financial solutions.

    If you need any further assistance or have any questions, feel free to reach out to our support team at support@lemfi.com. We are always happy to help and ensure your experience with LemFi remains exceptional.

    Thank you once again for your trust and support.

    Regards, 
    Jaimelyn

    Rated 4 out of 5 stars

    Generally speaking great experience I think LemFi is…

    Generally speaking I think LemFi is doing great job. If I send money home, within few minutes it gone. Happy with the service

    28 May 2026
    LemFi logo

    Reply from LemFi

    Hello Lamisi,

    Thank you for your feedback. 

    We are pleased to hear that your transfers are efficient and successful, and that you are satisfied with our service. LemFi remains committed to providing a seamless and dependable experience.

    Should you have any suggestions or require further assistance in the future, please do not hesitate to reach out to our support team at support@lemfi.com. We are always available to assist you.

    We sincerely appreciate your trust in LemFi and appreciate your ongoing support!

    Regards,
    Harvey

    Rated 4 out of 5 stars

    They are fast and reliable

    They are fast and reliable

    28 May 2026
    LemFi logo

    Reply from LemFi

    Hello Seun,

    Thank you for sharing your experience with us. 

    We are pleased to hear that you find our service to be prompt and dependable. We appreciate your trust in LemFi and remain dedicated to providing a seamless and efficient experience.

    Should you have any suggestions or require further assistance in the future, please do not hesitate to reach out to our support team at support@lemfi.com. We are always available to assist you.

    We appreciate your ongoing support!

    Regards,
    Harvey

    Rated 1 out of 5 stars

    No 5% savings account offered to me and…

    No 5% savings account offered to me and LemFi customer service unable to say why there isn't. Apparently even if given the 5% account, it has to be transferred in to the LemFi wallet first and that might not be protected by the compensation scheme if anything were to happen to LemFi. Not recommended. LemonFi is what I'd call them.

    28 May 2026
    Unprompted review
    LemFi logo

    Reply from LemFi

    Hello Rob,

    Thank you for reaching out.

    We sincerely apologize for your experience and appreciate your feedback regarding the 5% savings account offer. Currently, we are unable to locate a profile that matches the details in your review. We would welcome the opportunity to check this matter further and provide clarification.

    Please contact us directly at support@lemfi.com using your registered email address so our team can review your account and assist you promptly.

    We are committed to providing you with a better experience.

    Regards,
    Harvey

    Rated 4 out of 5 stars

    Lemfi is good and Anna was a good help to me

    Anna was a good help to me

    28 May 2026
    LemFi logo

    Reply from LemFi

    Hello Anozie,

    Thank you for sharing your experience.

    We are pleased to hear that our support team was able to assist you. We remain available to support you whenever needed.

    Should you have any suggestions or require further assistance in the future, please do not hesitate to reach out to our support team at support@lemfi.com. We are always available to assist you.

    We appreciate your ongoing support!

    Regards,
    Harvey

    Rated 5 out of 5 stars

    Very lovely app and easy to use

    Very lovely app and easy to use. Whenever I have issue they are all supportive

    15 April 2026
    LemFi logo

    Reply from LemFi

    Hello Olubunmi,

    Thank you for sharing your experience with us. 

    We are pleased to hear that you find the app user-friendly and that our support team has been helpful when needed. We remain committed to providing a seamless and reliable experience.

    Should you have any suggestions or require further assistance in the future, please do not hesitate to reach out to our support team at support@lemfi.com. We are always available to assist you.

    We sincerely appreciate your trust in LemFi and appreciate your ongoing support!

    Regards,
    Harvey

    Rated 5 out of 5 stars

    Limfi is good

    Anna always attend my needs

    28 May 2026
    LemFi logo

    Reply from LemFi

    Hello Greg,

    Thank you for sharing your experience.

    We are pleased to hear that our support team has been able to assist you effectively. Your satisfaction is important to us, and we remain committed to providing quality support whenever needed.

    Should you have any suggestions or require further assistance in the future, please do not hesitate to reach out to our support team at support@lemfi.com. We are always available to assist you.

    We appreciate your ongoing support!

    Regards,
    Harvey

    Rated 5 out of 5 stars

    Constant improvements

    Constant improvements. Service is top notch and it's got me away from other transfer services. I am impressed with this service as a long standing customer.

    Keep doing the good work

    28 May 2026
    LemFi logo

    Reply from LemFi

    Hello Hamed,

    Thank you for your ongoing support and valuable feedback. 

    We are pleased to hear that you are satisfied with our service and have noticed the improvements we have implemented. LemFi remains committed to maintaining and exceeding your expectations.

    Should you have any suggestions or require further assistance in the future, please do not hesitate to reach out to our support team at support@lemfi.com. We are always available to assist you.

    Your continued trust in LemFi is greatly appreciated.

    Regards,
    Harvey

    Rated 5 out of 5 stars

    I have enjoyed using LemFi

    I have enjoyed using LemFi. It’s convenient and Anna, you are great!

    28 May 2026
    LemFi logo

    Reply from LemFi

    Hello Bamnan,

    Thank you for your sharing your experience.

    We are pleased to hear that you are satisfied with using LemFi and that our service has been convenient for you. Additionally, we appreciate your recognition of our support team's efforts. 

    Should you have any suggestions or require further assistance in the future, please do not hesitate to reach out to our support team at support@lemfi.com. We are always available to assist you.

    We appreciate your ongoing support!

    Regards,
    Harvey

    Rated 5 out of 5 stars

    You are timely

    You are timely
    No disappointment in send the money.
    Your personnel expecially P. Juliet is excellent

    28 May 2026
    LemFi logo

    Reply from LemFi

    Hello Oluwatoyin,

    Thank you for your positive feedback. 

    We are pleased to hear that your transfers have been seamless and dependable, and that our team has been able to provide you with exceptional support. 

    Should you have any suggestions or require further assistance in the future, please do not hesitate to reach out to our support team at support@lemfi.com. We are always available to assist you.

    We appreciate your ongoing support!

    Regards,
    Harvey

    Rated 4 out of 5 stars

    Nice customer service

    Nice customer service, Anna

    28 May 2026
    LemFi logo

    Reply from LemFi

    Hello Chibuzo,

    Thank you for sharing your experience. 

    We appreciate your positive feedback regarding our customer service. Your support is important to us, and we will continue to strive for excellence in serving you.

    Should you have any suggestions or require further assistance in the future, please do not hesitate to reach out to our support team at support@lemfi.com. We are always available to assist you.

    We appreciate your ongoing support!

    Regards,
    Harvey

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