Since I started using lemfi, all my transactions have always been fast except one day that it remains in progress for a very Long time until I had to call for my refund wich I understood that all m... See more
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Review summary
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I have had a great experience using lemfi.com� for sending money back home. The transactions are always fast, secure, and reliable. Their app is easy to use, and the customer service is excellent... See more
Company replied
Sending money is always so, so seamless and user interface has only gotten better over the years. The only thing that I would say is that sometimes (not often) a glitch would occur where the transacti... See more
Company replied
Great app, user friendly but having difference exchange rate same time, same app, difference users make it obvious cos why will that happen. When customer open their app they should see same rate of... See more
Company replied
Company details
About LemFi
Written by the company
The simple and secure platform for all your international payment needs.
Our mission at LemFi is to improve the financial lives of the next generation of immigrants.
We call it International Payments for Everyone.
Whether in the United States, the United Kingdom, Europe or Canada. We provide you with the ability to: Send money to friends and family at competitive rates.
Open and manage multi-currency accounts
Earn rewards on qualifying international payments
Use our app in multiple language options (English, Simplified Chinese, French, Spanish, Italian, German, Portuguese, more coming...)
You can send money to over 20 countries with LemFi , they are: Brazil, Kenya, India, China, Nigeria, Ghana, Ivory Coast, Pakistan, Philipines, Bangladesh, Cameroon, Benin Republic, Congo, Ethiopia, Gambia, Uganda, Tunisia, Tanzania, Ivory Coast, Mali, Morocco, Sril Lanka, Nepal, Rwanda, Senegal. We're always working to add more to this list
With over 1 million customers, our vision is supported by some of the world's leading investors, and many of the world's brightest minds in financial services work here 😉.
Our mission at LemFi is to improve the financial lives of the next generation of immigrants.
We call it International Payments for Everyone.
Whether in the United States, the United Kingdom, Europe or Canada. We provide you with the ability to:
You can send money to over 20 countries with LemFi , they are: Brazil, Kenya, India, China, Nigeria, Ghana, Ivory Coast, Pakistan, Philipines, Bangladesh, Cameroon, Benin Republic, Congo, Ethiopia, Gambia, Uganda, Tunisia, Tanzania, Ivory Coast, Mali, Morocco, Sril Lanka, Nepal, Rwanda, Senegal. We're always working to add more to this list
With over 1 million customers, our vision is supported by some of the world's leading investors, and many of the world's brightest minds in financial services work here 😉.
Contact info
United Kingdom
- +442045795921
- support@lemfi.com
- lemfi.com
Send Money to 20+ Countries
4.5
Excellent
11K reviews
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Reliable Service with Excellent Customer Experience
I’ve generally had a very good experience using LemFi. Their customer service staff are polite, professional, and well-mannered, and money transfers are usually smooth and completed within minutes without any hiccups. Communication is also very effective, even during periods when their system experiences downtime.
That said, there are still a few areas where I believe improvements could make the service even better:
More competitive exchange rates within the industry
Loyalty rewards or incentives for long-term customers, especially those handling higher business volumes
Easier access to customer support by phone
More support and tailored solutions for diaspora businesses handling larger transfers
Overall, a reliable and professional platform with strong potential for growth.
28 May 2026
Reply from LemFi
Hi Michael,
Thank you for taking the time to provide your feedback. We are pleased to hear that your experience with LemFi has been satisfactory.
We sincerely value your insights, as they are instrumental in helping us identify areas for improvement and enhance the quality of our services. Feedback such as yours enables us to continue refining our platform and ensuring a superior experience for all our customers.
Please be assured that your satisfaction remains our priority, and we remain committed to delivering a reliable, professional, and customer-focused service. Should you have any further questions or require assistance, please do not hesitate to contact us at support@lemfi.com.
Regards, Cura
Honestly the money is instantly…
Honestly the money is instantly received that why I enjoy using the app
27 May 2026
Reply from LemFi
Hi Precious,
Thank you very much for your kind feedback.
We are delighted to hear that you enjoy using the LemFi app and that your transfers are received instantly. Providing fast, reliable, and seamless service is our top priority, and it is very rewarding to know that our efforts are appreciated by our users. Your positive experience motivates our team to continue improving and delivering the best possible financial services.
If you need any further assistance, feel free to reach out to our support team at support@lemfi.com. We are always happy to help and ensure that your experience with LemFi remains smooth and enjoyable.
We sincerely appreciate your trust and continued support.
Regards,
Jaimelyn
I have had good xperience with lemfi…
I have had good xperience with lemfi nothing to complain about @ Anna assisted me when I needed help
27 May 2026
Reply from LemFi
Hi Frank,
Thank you very much for sharing your experience with LemFi.
We are delighted to hear that you have had a good experience using our services.
It is also wonderful to know that Anna was able to assist you when you needed help. We will be sure to share your kind feedback with her, as recognition like this means a lot to our team.
At LemFi, we remain committed to providing reliable service and excellent customer support to all our users.
If you need any further assistance, feel free to reach out to our support team at support@lemfi.com.
Kind regards,
Jaimelyn
LemFi is good and has assisted me send…
LemFi is good and has assisted me send monies back home.LemFi is trusted and guaranteed.
27 May 2026
Reply from LemFi
Hi Eugene,
Thank you for your valuable feedback. We are pleased to hear that LemFi has been helpful for your remittance needs and that you find our service dependable.
Should you have any suggestions or require further assistance in the future, please do not hesitate to reach out to our support team at support@lemfi.com. We are always available to assist you.
We appreciate your valuable feedback.
Best regards,
Jeph
Reply from LemFi
Hi Oluebube,
Thank you so much for your kind words and support. We are truly delighted to hear that you love using LemFi. Your feedback means a lot to us and motivates our team to continue providing reliable and seamless services to our users.
We appreciate your trust in LemFi and look forward to serving you even better.
If you need any further assistance, feel free to reach out to our support team at support@lemfi.com.
Kind regards,
Jaimelyn
I'm satisfied to use the lemfi because…
I'm satisfied to use the lemfi because the exchange rate is good and lemfi takes 5 to 10 minutes to send the money that's why its provides best services.
27 May 2026
Reply from LemFi
Hi Abdullah,
Thank you for your wonderful feedback.
We are pleased to receive your positive feedback regarding your experience with LemFi. We are glad to hear that you find our exchange rates and transfer speeds to be efficient and convenient.
At LemFi, our commitment is to deliver prompt, dependable, and cost-effective financial services, and it is encouraging to know that our efforts have met your expectations.
Should you have any suggestions or require further assistance in the future, please do not hesitate to reach out to our support team at support@lemfi.com.
We are always available to assist you.
Best regards,
Imar
Most recent was earlier today
Most times transactions are very fast and easy, though exchange rates are not the best compared to other competitive companies but I stick with Lemfi because they are reliable and they deliver.
27 May 2026
Reply from LemFi
Hi Susan,
Thank you for your honest feedback. We’re glad to hear you find our service fast, easy, and reliable. We also appreciate your input on exchange rates and will continue working to improve.
Should you have any suggestions or require further assistance in the future, please do not hesitate to reach out to our support team at support@lemfi.com. We are always available to assist you.
We appreciate your valuable feedback.
Best regards,
Jeph
LemFi is good and reliable Anne
27 May 2026
Reply from LemFi
Hi Oremuso,
Thank you for taking the time to share your feedback with us.
We are truly pleased to hear that you find LemFi good and reliable. Providing dependable and seamless service to our users remains one of our highest priorities, and your kind words mean a great deal to us.
We also appreciate your recognition of Anne’s support. Feedback like yours serves as great encouragement to our team as we continue striving to provide the best possible experience for all our customers.
Should you have any suggestions or require further assistance in the future, please do not hesitate to reach out to our support team at support@lemfi.com.
We are always available to assist you.
Best regards,
Roselle
Reply from LemFi
Hi Ogwu,
Thank you for taking the time to share your feedback with us.
We are delighted to hear that you had a positive experience with our customer service and that PJ was able to assist you well. Your kind words are truly appreciated and will be shared with the team.
At LemFi, we remain committed to providing excellent support and a seamless experience for all our users. Feedback such as yours motivates us to continue improving our services every day.
Should you have any suggestions or require further assistance in the future, please do not hesitate to reach out to our support team at support@lemfi.com.
We are always available to assist you.
Best regards,
Roselle
LemFi is good
The experience has also been professional and helpful.
I spoke to Ann in Philippines and she is very helpful and professional.
27 May 2026
Reply from LemFi
Dear Michael,
Thank you for contacting LemFi.
We truly appreciate you taking the time to share your feedback regarding your recent experience with our support team.
We are glad to hear that your interaction with Ann in the Philippines was professional and helpful. It’s always encouraging for our team to know that our support efforts are making a positive impact on your experience.
Your feedback has been shared with the relevant team and will be used to recognize Ann’s support and continue improving the quality of service we provide across all channels.
We sincerely appreciate your kind words and the trust you place in LemFi. We apologize if there were any earlier concerns or inconvenience during your experience, and we are happy that our team was able to assist you effectively.
If you have any further feedback, questions, or require additional assistance, please feel free to reach out. We are always here and happy to help.
Regards,
Win
Reply from LemFi
Hi Ene,
Thank you for your positive feedback. We appreciate your continued confidence and are pleased to hear about your consistently excellent experiences.
Should you have any suggestions or require further assistance in the future, please do not hesitate to reach out to our support team at support@lemfi.com. We are always available to assist you.
We appreciate your valuable feedback.
Best regards,
Jeph
Reply from LemFi
Hi Ganlu,
Thank you for your valuable feedback. We appreciate hearing that you have consistently had positive transaction experiences.
Should you have any suggestions or require further assistance in the future, please do not hesitate to reach out to our support team at support@lemfi.com. We are always available to assist you.
We appreciate your valuable feedback.
Best regards,
Jeph
Great rates and timely delivery of…
Great rates and timely delivery of services.
Good customer care from Anna
27 May 2026
Reply from LemFi
Hi Farouq,
Thank you very much for your positive feedback.
We are glad to hear that you are satisfied with our great rates, timely service delivery, and customer care experience. We are also pleased to know that Anna was able to provide you with good support. Your kind words will be shared with her and the wider team.
At LemFi, we remain committed to delivering reliable services and excellent customer support to all our users.
If you need any further assistance, feel free to reach out to our support team at support@lemfi.com.
Kind regards,
Jaimelyn
Reply from LemFi
Hi Martin,
Thank you for your kind feedback.
We appreciate your positive feedback regarding the promptness and efficiency of our service. Ensuring your satisfaction is our top priority, and we remain committed to consistently maintaining and enhancing the quality of our offerings.
Should you have any suggestions or require further assistance in the future, please do not hesitate to reach out to our support team at support@lemfi.com.
We are always available to assist you.
Best regards,
Imar
Good way of dealing with customers
Good way of dealing with customers
Pj's is a good staff
27 May 2026
Reply from LemFi
Hi Tokunbo,
Thank you so much for your kind feedback.
We are pleased to learn that you had a positive experience with our service. Your kind acknowledgment of PJ’s assistance is sincerely appreciated, and we will be certain to share your appreciation with them. Testimonials such as yours encourage our team to maintain a high standard of service excellence.
Should you have any suggestions or require further assistance in the future, please do not hesitate to reach out to our support team at support@lemfi.com.
We are always available to assist you.
Best regards,
Imar
I have been enjoying LemFi services and…
I have been enjoying LemFi services and the services has been exceptional
Anna
27 May 2026
Reply from LemFi
Hi Ayokunle,
Thank you very much for taking the time to share your feedback.
We are delighted to hear that you have been enjoying LemFi services and that your experience has been exceptional. Your kind words mean a lot to us, and we are especially pleased to know that Anna was able to support you effectively. We will be sure to pass along your appreciation to her.
At LemFi, we are committed to continuously providing reliable and high-quality service, and feedback like yours encourages our team to keep improving and delivering the best possible experience to our users.
If you need any further assistance, feel free to reach out to our support team at support@lemfi.com.
We truly appreciate your trust in LemFi.
Kind regards,
Jaimelyn
Good service
27 May 2026
Reply from LemFi
Hello Abdulrahman,
Thank you for choosing LemFi.
We are glad to hear that you are satisfied with our service. Your feedback means a lot to us.
If you require any assistance, please do not hesitate to contact our support team at [support@lemfi.com].
Thank you for your feedback!
Regards,
Jaimelyn
Lemfi has been a real good service to…
Lemfi has been a real good service to use. Straightforward, fast, easy , accessible.
27 May 2026
Reply from LemFi
Hi Caren,
Thank you very much for taking the time to share your feedback and experience with LemFi.
We are truly delighted to hear that you find our service straightforward, fast, easy to use, and accessible. Providing a seamless and reliable experience for our users is one of our highest priorities, and your positive feedback is greatly appreciated by our entire team.
Your trust and support continue to motivate us to improve our services and maintain the quality experience our customers deserve. We are grateful to have you as part of the LemFi community.
Should you have any suggestions or require further assistance in the future, please do not hesitate to reach out to our support team at support@lemfi.com. We are always available to assist you.
Thank you once again for choosing LemFi.
Best regards,
Roselle
I have a good one with this app it…
I have a good one with this app it pretty good and fast
27 May 2026
Reply from LemFi
Hi Oyindamola,
Thank you for taking the time to share your feedback with us.
We are delighted to hear that you have had a positive experience using the LemFi app and that you find our service reliable and fast. Providing a smooth and efficient experience for our users remains one of our top priorities, and your kind feedback means a great deal to us.
Your support and trust encourage us to continue improving our services and delivering the best possible experience to our customers.
Thank you once again for choosing LemFi.
Should you have any suggestions or require further assistance in the future, please do not hesitate to reach out to our support team at support@lemfi.com.
We are always available to assist you.
Best regards,
Roselle
My experience has been good so far and…
My experience has been good so far and TJ has been awesome
27 May 2026
Reply from LemFi
Hi Theola,
Thank you for taking the time to share your feedback and experience with LemFi.
We are truly pleased to hear that your experience with our services has been positive so far. It is also wonderful to know that TJ was able to provide you with excellent support and assistance. Your kind words are greatly appreciated and serve as encouragement to our team as we continue striving to deliver the highest level of service to our customers.
At LemFi, we remain committed to providing a reliable, seamless, and satisfying experience for all our users, and feedback such as yours motivates us to continue improving every day.
Should you have any suggestions or require further assistance in the future, please do not hesitate to reach out to our support team at support@lemfi.com. We are always available to assist you.
Thank you once again for your trust and support.
Best regards,
Roselle
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