Very thorough eye test with exceptional staff whom made my test a very pleasant experience. All the staff were amazing helpful and Krish has a great eye for recommendations as to which glasses wou... See more
Company replied
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Very thorough eye test with exceptional staff whom made my test a very pleasant experience. All the staff were amazing helpful and Krish has a great eye for recommendations as to which glasses wou... See more
Company replied
Really good experience at Leightons in Farnham. It felt like I was there to actually have my eyes tested, no to be talked into just buying glasses. Would highly recommend.
Company replied
I’ve been a customer of Leighton’s for over 20 years - they’re not cheap, not expensive either - but they are the best and their customer service (Farnham) is second to none. A couple of days after p... See more
Company replied
I’ve used Leightons in Farnham for many years and I’ve always had very good service. Yesterday was as good as ever. I arrived, cheekily I asked for a coffee, no problem. The contact lens check up... See more
Company replied
Leightons Opticians & Hearing Care continues to focus on providing value through person-centred care, using highly professional, qualified staff and by offering the latest technologies. Leightons values its family heritage and encourages everyone in the company to value and foster a close-knit attitude. There is a shared goal of achieving 100% customer satisfaction through an individual approach to every customer and the provision of quality eye care by fully qualified GOC registered optometrists and dispensing opticians.
46 Downing Street, GU9 7PH, Farnham, Surrey, United Kingdom
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Replied to 83% of negative reviews
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Really pleased with the excellent service received from Helena Jenkins-Hewes Very thorough examination and
good explanations.

Reply from Leightons Opticians & Hearing Care - Farnham
Efficient appointment booking, convenient appointment and reminders sent. Friendly, helpful staff, well laid out store and displays. Thorough eye test and explanations of what was being checked at all times. Highly recommended for good service

Reply from Leightons Opticians & Hearing Care - Farnham
I have been with Leightons Farnham since I was around 5 years old. Their customer service is incredible and so consistent. They are always so friendly and accommodating, providing a very personalised experience, often even remembering my name. They will always try their best in whatever situation they are faced with!
Couldn't recommend them enough!

Reply from Leightons Opticians & Hearing Care - Farnham
Excellent experience with the audiologist John Irvine.
Very good follow up on the hearing aid options of both Phonak and Oticon.
Very rapid response to questions I posed subsequent to the consultation.

Reply from Leightons Opticians & Hearing Care - Farnham
I have used Leightons for some time.
During that time they have provided me with glasses, prescription sunglasses and a number of unusual glasses such as lenses for my Medieval glasses, and glasses for my archery. Not the cheapest but all done with a smile and a highly professional attitude.

Reply from Leightons Opticians & Hearing Care - Farnham
Always excellent service when I visit weather I go for eye tests or hearing tests etc.

Reply from Leightons Opticians & Hearing Care - Farnham
Friendly, efficient and professional meeting.
This was the first review and it was well planned and implemented. All aspects were covered and I felt that I had received a first class assessment and treatment.
Most impressed.

Reply from Leightons Opticians & Hearing Care - Farnham
absolutely thorough and professional treatment. I would and will recommend Atish Keshav to anyone who needs expert audiology. excellent experience.

Reply from Leightons Opticians & Hearing Care - Farnham
Very professional free consultation with no pressure to buy.

Reply from Leightons Opticians & Hearing Care - Farnham
Absolutely first class hearing assessment with warm and personable Atish - professional, comprehensive and well explained. Would have no hesitancy in recommending.

Reply from Leightons Opticians & Hearing Care - Farnham
Nothing is to much trouble, getting my broken glasses replaced.

Reply from Leightons Opticians & Hearing Care - Farnham
I was very impressed with how friendly and helpful the staff were. The receptionist had great attitude and managed to book me in at very short notice.
I was particularly impressed with Atish Keshav he explained what he was doing and why. I have suffered with blocked ears in the past and had to wait months in pain for an appointment to have them suction.
I will definitely be booking a return appointment next year.

Reply from Leightons Opticians & Hearing Care - Farnham
All the staff were welcoming and professional. I was welcomed as a valued customer. Over a numbers of years, I have always received excellent service from the opticians. My hearing assessment and treatment has been of the same high standard.
At all stages, even before my hearing test, all procedures and options were explained fully. I never felt pressured into making decisions, and I was give plenty of time to decide. I was delighted with the options given and with the follow up support to check that everything was not just 'OK' but as I wanted. Minor adjustments were made subsequently so that everything is now optimised.

Reply from Leightons Opticians & Hearing Care - Farnham
From time of booking appointment to that of having them fitted it was efficient, knowledgeable and carried out in a very friendly manner. I would thoroughly recommend them to anyone.

Reply from Leightons Opticians & Hearing Care - Farnham
I have a hearing aid from the NHS but I found it very uncomfortable, and not very effective.
I have lived with tinnitus for years.
I was met by Atish and following a thorough review I was given a far more robust hearing test than any done previously.
This has led to me investing in two hearing aids, with Leightons I can divide the costs over months, which is very helpful.
I don’t hesitate to pop my hearing aids in first thing, I almost forget that I have them in at all. The tinnitus persists, but this is far more tolerable for me now, and I can hear so much more, and the link with my smartphone has made life so much easier !!!
I’m very happy with my treatment and advice, and feel confident going forward with the regular aftercare that Leightons provides.

Reply from Leightons Opticians & Hearing Care - Farnham
Super clean and professional shop. At ish the Audiologist was excellent.

Reply from Leightons Opticians & Hearing Care - Farnham
Excellent service. Atish, the Audiologist, provided an extremely professional consultation and was very diligent.

Reply from Leightons Opticians & Hearing Care - Farnham
The treatment that I was given today (8.7.21) from Atish Keshav, the Audiologist and Hearing Aid Consultant at Leightons Farnham was absolutely excellent. My ears were examined and I had micro suction and a little syringing to remove wax that had built up. After that I had a hearing test. Everything was clearly explained and I was shown photographs on the monitor to help me understand what Atish was doing. These photographs and the results of my hearing test are now on record.
Atish was professional, very careful and thoughtful - and I can hear clearly now that every last trace of the wax has been removed! great result! Thank you.so much.

Reply from Leightons Opticians & Hearing Care - Farnham
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