My customer service agent named "Jay" did a fantastic job! More specifically, he spoke very clearly and confidently as he assisted me to tediously revise and update my POA, Last Will & Testament... See more
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I absolutely love how simple and easy this filing process was! To add to that simplicity, I was offered a number of important and valuable tools I did not consider needing originally! Thank you legal... See more
Company replied
Filed an LLC many years ago and they hadn't brought it along to their new portal. But, I spoke with one of their representatives and they scanned/uploaded it immediately. Great customer service!
Consistently genuine service. I feel and think Legal Zoom knows what they are doing...and care about what they do. A rare and exceptional combination of compitence and caring.
Company replied
Company details
- Legal Services
- Business Administration Service
- Business to Business Service
- Estate Planning Attorney
- Intellectual Property Registry
About LegalZoom
Written by the company
About us
LegalZoom helps people navigate the legal system from registering a business to securing their legacy, and handling life’s legal moments. Since our founding, we’ve transformed how individuals and small business owners engage with legal processes, making legal support more intuitive, approachable, and built for real life.
By combining powerful technology with experienced attorneys—through our law firm LZ Legal Services and independent attorney network—we provide the tools and guidance people need to take control of their legal needs with clarity, confidence, and ongoing support.
A few highlights:
- 25+ years leading the industry
- 9M+ legal solutions delivered
- #1 choice for small businesses
LegalZoom offers:
- Business formation services for LLCs, corporations, nonprofits, and DBAs
- Ongoing business compliance and support with registered agent services, annual report filing, business licenses, and operating agreements
- Comprehensive estate plan services including wills and trusts
- Personalized legal support through attorneys and guided online tools
Written by the company
- Life is more legal than you think.
- We are the leading online legal services company, transforming how millions of individuals and small businesses navigate the legal system. By combining intuitive technology with access to experienced attorneys, we offer the tools and guidance people need to confidently manage all of life's legal needs.
LZ 100% Accurate Filing Guarantee
We stand by our work—If your filing is rejected or incorrect due to our error, we'll correct it with the government filing agency at no additional cost to you.
We're committed to the highest quality and accuracy. If your filing is rejected or incorrect due to our error, we'll correct it with the government filing agency at no additional cost to you. This guarantee applies to all LegalZoom products that are filed with a government agency except for legal services provided through our subsidiary law firm, LZ Legal Services.
Contact info
954 Villa St, 94041, Mountain View, United States
- 3239628600
- customersupport@legalzoom.com,
- legalzoom.com
Your trusted partner for legal solutions
4.6
Excellent
32K reviews
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Reply from LegalZoom
Hi Munir,
Thank you for taking the time to write a positive review about the support call and your LegalZoom experience!
Best,
Aishwarya
Reply from LegalZoom
Hi Paula,
We appreciate you sharing about the support call and that our representative was helpful and knowledgeable. We are so glad we could provide a positive experience for you!
Best,
Aishwarya
Andres Belmontes is a pleasure to work…
Andres Belmontes is a pleasure to work with. He has great Energy and accommodating. His customer service is GREAT TOP TIER.
4 August 2026
Reply from LegalZoom
Hi Betty,
We're so glad to hear that our team member, Andres, was a pleasure to work with and provided great, top-tier customer service. We appreciate your positive feedback!
Best,
Aishwarya
Ren was very helpful and answered all…
Ren was very helpful and answered all of my questions. We scheduled a follow up call and I had absolutely excellent customer service
4 August 2026
Reply from LegalZoom
Hi,
We're so glad our team member, Ren, was helpful and answered all of your questions. We appreciate your positive feedback and are happy to hear you received excellent customer service.
Best,
Aishwarya
I was supposed to have an appointment…
I was supposed to have an appointment today with the concierge that I paid for, but that call never happened, and I needed help. That's the reason why I paid extra for the service. I'm NOT HAPPY with the LEGAL ZOOM TEAM AT ALL
1 August 2026
Reply from LegalZoom
Hi Luella,
I have reviewed your feedback here and escalated a case with our Care team for immediate review. A team member will review your account and reach out to you by phone very soon to make sure we get this right.
Regards,
Jason
Reply from LegalZoom
Hi Quan,
We are so glad to hear that our customer service representative handled all your questions effectively. We appreciate your positive feedback!
Best,
Aishwarya
Great working with Lisa
Great working with Lisa. Informed and guided me through the entire registration process. Appreciate her expertise and helpful manner.
4 August 2026
Reply from LegalZoom
Hi Carolyn,
We appreciate your feedback about our customer service! We're so happy to hear that our team member, Lisa, was informative and guided you through the entire registration process. We're glad you appreciated their expertise and helpful manner.
Best,
Aishwarya
It was a follow up that needed to be…
It was a follow up that needed to be discussed. Will schedule another next week as well.
31 July 2026
Reply from LegalZoom
Hi Richard,
We're so glad to hear your follow-up discussion was productive. We appreciate you scheduling another session with us.
Best,
Aishwarya
I had a little trouble understanding…
I had a little trouble understanding what the agent was telling me, but we worked through and he helped me resolve the problem.
4 August 2026
Reply from LegalZoom
Hi Tracey,
We appreciate your feedback about our support call and are glad our agent ultimately resolved your issue. We're always working to improve the clarity of our communication.
Best,
Aishwarya
Customer service.
4 August 2026
Reply from LegalZoom
Hi Derrick,
Thank you for taking the time to write a positive review about your LegalZoom experience!
Best,
Aishwarya
Sumaiya gave us AMAZING CUSTOMER…
Sumaiya gave us AMAZING CUSTOMER SUPPORT!!! Walked me through every step and was very patient!! LOL!! Great experience!
4 August 2026
Reply from LegalZoom
Hi Lewis,
We're so glad to hear our team member, Sumaiya, provided amazing customer support, walked you through every step, and was very patient. We appreciate your positive feedback!
Best,
Aishwarya
Reply from LegalZoom
Hi Nathan,
We are so glad to hear that you found it easy to get your questions answered. We appreciate your positive feedback regarding our customer support!
Best,
Aishwarya
Awesome experience!
4 August 2026
Today I had an excellent experience in…
Today I had an excellent experience in the phone call, because she helped me updating the information and restoring the login to the account.
4 August 2026
Fast and easy!
4 August 2026
Guides you thru each step
4 August 2026
Great customer service
Great customer service, proactive advice and knowledge transfer. Promptly handling issues.
4 August 2026
Sal in Las Vegas office Extraordinary
Sal in Las Vegas office , Sal took my call and handled my questions , offered solutions and completed my order expeditiously , accurately and with extraordinary courtesy . very great legal zoom representative and AI service as well as application site .
4 August 2026
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