Lee's Plumbing and Heating Reviews 

233
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 52 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for being efficient, reliable, and professional, often highlighting the team's promptness and thoroughness in completing various jobs. Many people appreciate the staff's personable, friendly, and knowledgeable approach, making interactions pleasant and building trust. Reviewers also frequently mention that the pricing is competitive and fair, offering good value for the excellent service provided. The consistent quality of work, combined with clear communication and a willingness to go the extra mile, leads many to recommend this company highly and use their services repeatedly.

What people talk about most

Service

Clients share positive opinions on service, consistently praising the professionalism, efficiency, and... See more

Staff

Customers consistently report positive experiences with the staff, highlighting their professionalism,... See more

Price

Users describe positive interactions with price, with many reviewers finding the quotes reasonable and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Having just posted a review, I didn't expect to be repeating the exercise so soon. However, I had to call on Chris again for a central heating failure (failed two port motorised valve). Very rapid re... See more

Rated 5 out of 5 stars

We have used Chris’s company for years. He’s done everything from a complex oil to gas transition, fitted a new boiler, serviced our Aga, replaced radiators, fitted thermostats and fixed leaking taps.... See more

Rated 5 out of 5 stars

We have used Lees Plumbing and Heating several times now. Communication is easy all staff polite and friendly. Work is always of a very good quality, no mess or rubbish left behind. We will continue t... See more

Rated 5 out of 5 stars

I recently sent an email and left a message on the phone in a panic as my heating had failed and didn’t know how to solve the problem. ( not technically very able) Chris immediately called back and... See more

Company replied


Company details

  1. Gas Installation Service
  2. Plumber
  3. Property Management Company

Written by the company

We have been established for over 15 years within the plumbing and heating industry. We provide domestic and commercial services to individuals, landlords, businesses and builders. Our services include: Boiler installations Boiler services Landlord certificates Power flushing Boiler breakdowns & repairs Bathroom design & installation Kitchen design & installation Oil LPG We can quickly and efficiently deal with your plumbing and heating requirements. Quality of workmanship and safety are paramount on every job. We have attained Worcester Bosch Accreditation and hold Public Liability Insurance to give you peace of mind. Please check our Checkatrade, Google, Worcester Bosch and Facebook profile.


Contact info

4.9

Excellent

TrustScore 5 out of 5

233 reviews

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No recent history of asking for reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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4.9

All reviews

(233)

52 reviews in the last 12 months

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Rated 5 out of 5 stars

Boiler service

We had our boiler for the first time, arrived when agreed and was friendly and knowledgeable. Definitely will continue to book in the future

17 March 2025
Unprompted review
Rated 5 out of 5 stars

I have used Lee's Plumbing & Heating…

I have used Lee's Plumbing & Heating for many years for servicing and installations at my property. Their work is of a consistently high standard and both Chris and Sam are most pleasant and knowledgeable.

3 March 2025
Unprompted review
Rated 5 out of 5 stars

Excellent

It's over a year since Chris fitted our new bathroom. Everything is still as good as new and working well. He recommended various item we had not decided on and they proved to be very suitable. We wouldn't hesitate in recommending Chris for doing any plumbing or heating job.

28 February 2024
Unprompted review
Rated 5 out of 5 stars

An example of exemplary service.

Lee's Plumbing and Heating removed our old boiler and replaced it with new. Things to note:-
They honoured dates and times of appointments.
They provided honest and unbiased advice.
Their standard of workmanship was exemplary.
They left our kitchen furniture and flooring as they found it. (The boiler was installed in our kitchen)
We felt safe and comfortable with them in our home.
In short, we are happy to recommend them to anyone needing plumbing and heating services.

1 February 2025
Unprompted review
Rated 5 out of 5 stars

Exceptional

Exceptional. I knew they would be as my Mum recommended them (she's been using them for years) and we all know that Mum-recommended is the highest praise indeed. Nice to know for certain that I'm in safe hands, not to mention the help we received on Xmas eve with an emergency broken radiator pipe.
Thank you!!!

24 December 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service!

Chris and his team have looked after our heating system for several years and can always be trusted to do a good job.
Excellent friendly service by a team that know their stuff.
Highly recommended!

16 January 2025
Unprompted review
Rated 5 out of 5 stars

I can honestly say that I was…

I can honestly say that I was absolutely delighted with the service that Chris gave me, he was extremely responsive to my boiler breakdown and fitted in the diagnosis and repairs between his other jobs so that we could get our heating up and running during a very cold period.
Also, Chris clearly knows his stuff and he completed the work very efficiently, unlike another gas engineer that I tried first, who did not have Chris’s knowledge.
Lee’s Plumbing and Heating Services will be my only choice going forwards.
Many thanks Chris for your great service.

11 December 2024
Unprompted review
Rated 5 out of 5 stars

Excellent Service

I met Chris after my own Worcester Bosch plumber retired and Chris took over the annual maintenance of the boiler. He gave excellent service and would 100% recommend him. I also spoke to him about refurbishing our bathroom and he had lots of ideas for us to think about and will definitely use him when we are ready to proceed with this. Thank you again Chris :)

24 October 2024
Unprompted review
Rated 5 out of 5 stars

Excellent

Excellent, punctual service from Chris, who carried out an annual service on the central heating boiler, and replaced the bathroom extractor fan motor.

23 October 2024
Unprompted review
Rated 5 out of 5 stars

Great Plumbing Company

I met Chris as I am an architect and had several issues on various projects which Chris was very responsive and quick to organise the labour required to carry out the remedial and new plumbing works.
The work was completed extremely efficiently and within the budget allocation.
Cannot recommend highly enough.

1 October 2024
Unprompted review
Rated 5 out of 5 stars

Boiler Service

Great service with good communication.
Efficient and friendly punctual service.
Clearly an experienced tradesman .

16 September 2024
Unprompted review
Rated 5 out of 5 stars

Chris Lee a true Gent

I met Chris at my daughter’s house in Bingham after a con man had fitted a boiler that was badly fitted, dangerous and had been condemned.. Chris realised that she had 2 small children and they needed heat and hot water. He was polite, friendly, efficient and so knowledgable. He looks after my wife and I along with our daughter. I would have NO hesitation in recommending him for any plumbing job large or small

16 September 2024
Unprompted review
Rated 5 out of 5 stars

Additional radiator installation

I have recently had an additional radiator installed in my lounge.
The work was done by Sam who made an excellent job. He arrived on time, was very tidy and other than painting a small amount of new pipe work no remedial decoration was needed.
I am impressed by the workmanship and will certainly have any further plumbing work done by the company. In fact my boiler is being serviced by Chris shortly.

4 September 2024
Unprompted review
Rated 5 out of 5 stars

Need a plumber?

After hearing that my regular plumber had to retire early I needed to find a reliable replacement. Details of a local business was given to my relative and she passed those on to me.I left a message on the answer machine and I was contacted by Chris that evening . An appointment was made for Chris to visit and carry out my yearly gas boiler service the next week. Chris arrived on time and professionally did the service as required. I found him very curtious and will be using LPH Ltd for my plumbing needs in the future. Assurances by Chris that any emergencies would be answered even if he had to visit in the evening convinced me to choose Chris Lee.

10 September 2024
Unprompted review
Rated 5 out of 5 stars

I would highly recommend this company

I would highly recommend this company and their staff, when searching for a plumber/quote they were quick to respond, communication, advice and guidance was outstanding. They removed the stress to ensure the correct parts were sourced.
During the installation of our new cistern, Plumbers (Sam and partner) gave clear information of what they had carried out during the installation, also respectful when popping in/out of the home for parts/equipment. They were very clean and tidy when job was completed.
Even when we had a knocking noise they were quick to identify and rectify the problem.
Thank you All, I now have your contact details on speed dial!

23 August 2024
Unprompted review

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