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LeaseCar  Reviews 

6,904
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 717 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the friendly staff and dedicated team members for providing exceptional support and making every single step of the vehicle leasing process completely straightforward and stress free. People frequently mention that communication is prompt, clear, and professional, ensuring that all questions regarding available vehicle options and paperwork are answered thoroughly. Some reviewers were not happy with unexpected delivery delays and scheduling conflicts that left them waiting much longer than originally anticipated. A few people also noted experiencing unhelpful sales attitudes and a lack of proper support when vehicle transport or scheduling issues arose.

What people talk about most

Staff

Customers consistently note positive experiences with staff, frequently highlighting helpful representatives... See more

Service

Clients share satisfaction on service, frequently praising quick response times and friendly, helpful staff... See more

User experience

Customers had positive experiences with user experience, finding the entire process smooth, quick, and... See more

Delivery service

Consumers find delivery service to be positive, highlighting that vehicles arrive punctually and as promised.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I hadn't really known what type of car I want but Lance made the whole process easy and straight forward. From receiving umpteen quotes to ordering has been simple and cost effective. Nothing has be... See more

Rated 5 out of 5 stars

From my first contact with them I was looked after by Matt who deserves a medal for his patience and professionalism😂 He answered all of my (many) questions thoroughly and I knew exactly what the... See more

Rated 5 out of 5 stars

Lease car did exactly what i asked them to do and gave me multiple quotations over several specifications, makes and models. the process was pain free and even dealt with me on holiday with minimal co... See more

Rated 5 out of 5 stars

I leased a car for the very first time last year, and to be perfectly honest I didn't have the foggiest what I was doing. I called a few different companies to get quotations, but none of them gave me... See more


Company details

  1. Car Rental Agency
  2. also in
  3. Car Leasing Service
  4. Leasing Service

Written by the company

LeaseCar is one of the oldest, most trusted online car leasing companies in the UK, Established in 1998, we have been supplying vehicles for 27 years. We feel that we know what is important to our customers, priding ourselves on the service we offer. As an organisation we have the ability to pre-compare deals, selecting the best available, so that you don’t have to waste time shopping around.


Contact info

4.9

Excellent

TrustScore 5 out of 5

7K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 66% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(6,904)

677 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Really simple and straightforward…

Really simple and straightforward service from Michelle. Polite, professional, and speedy. Would recommend to family and friends. Hope to deal with her again when my current deals ends in three years.

29 September 2026
Rated 3 out of 5 stars

Two Reviews in One

I wish I could give two reviews .
The original person I was dealing with only gets 1* as he kept on delaying and delaying with no communication - when told "it will be a day or two" I always had to chase it myself. He is no longer with the company.

However, a new person (Sarah) took over the case and she definitely gets 5*. The lease was sorted quickly and efficiently and at a very good price.

6 October 2026
Rated 5 out of 5 stars

Lease car

Meg was dealing with my car deal, and was very helpfull and joy to deal with. Defo recommend Lease car to friends and family.

5 October 2026
Unprompted review
Rated 5 out of 5 stars

Just a brill service

Just a brill service. Would recommend Stephen Turner, everything he said happened - got the car I wanted in 3 weeks - Highly recommend
Regards
David

30 September 2026
Unprompted review
Rated 5 out of 5 stars

Putting the 'personal' into Personal Contract Hire

I leased a car for the very first time last year, and to be perfectly honest I didn't have the foggiest what I was doing. I called a few different companies to get quotations, but none of them gave me the warm, personal welcome that I got with LeaseCar. I am now in the process of organising a lease for my Dad, and he heard for himself the difference between LeaseCar and various other competitors whose names I shall not mention! A big shout out to Sarah Roberts, who has such a lovely manner about her and made the whole process extremely easy.

2 October 2026
Unprompted review
Rated 5 out of 5 stars

Patient staff

Bradley couldn't have been more helpful trying to find me the right car within my budget.

1 October 2026

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