We ordered two towers which we assumed would be delivered together. One arrived the next day but there was no sign of the other, and no tracking info available. After chasing up twice, the second one... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Lovely product, I was debating whether to get the adjustable height version as my son is on the smaller side but so glad we opted for this convertible version as he loves sitting at the desk arrange... See more
Company replied
Extremely prompt delivery. We bought a learning tower for our young grandson last November and have just bought another for our granddaughter as it had been such a hit. This time was no exception and... See more
Company replied
I dithered a lot on the choice of learning tower, but I decided to go for this one instead of a cheaper one from the place-that-shall-not-be-named. Despite being apparently made to order, this turned... See more
Company replied
Company details
- Children's Furniture Store
- Flat Pack Assembly
- Furniture Accessories
- Home Goods Store
- Kitchen Furniture Store
- Plant Nursery
About The Learning Tower Company
Written by the company
What we believe: We believe that confidence is learned by testing the limits of your world! We believe that a loving home provides a secure base from which great things happen! We believe in helping our children develop the skills and sense of adventure for them to achieve their dreams!
What we do: We are The Learning Tower Company and (you guessed it!) we sell learning towers, Pikler triangles and other Montessori children's furniture. The products we sell allow children to interact at 'grown up' height, to be involved safely in every day activities, learn new skills and engage in family life!
How we do it: We work with specialist producers to bring you a product that fits seamlessly into your home and enhances family life. We ensure that all products meet requisite safety and quality standards so you know your children are in safe hands. Hey... and because we believe in leaving the planet in a good place for our children, we plant a tree with Ecologi for every sale made. SHOP NOW OUR COMPANY FOREST ON INSTAGRAM
Contact info
Lytchett House, 13 Freeland Park, Wareham Road, BH16 6FA, Poole, United Kingdom
- support@learningtowers.co.uk
- learningtowers.co.uk
4.4
Excellent
553 reviews
Replied to 87% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
„Best present ever, Grandad“
This was the title with a photo of my granddaughter standing at the kitchen work surface.
Design and Build quality is amazing.
Easy to assemble.
Sturdy yet multiple uses.
My 1yo granddaughter can already get herself into and out of the tower.
24 September 2024
Unprompted review
Reply from The Learning Tower Company
Hi Cliff,
We appreciate the fantastic review and are glad that our products and services exceeded your expectations. :)
Thank you for trusting us with your business.
No build learning tower
This was everything that I was looking for in a learning tower. Lived up to the description online
13 September 2024
Reply from The Learning Tower Company
Hi Jennifer,
We appreciate the fantastic review and are glad that our products and services exceeded your expectations. :)
Thank you for trusting us with your business.
Delighted Grandson at being up high!
My daughter in law asked for this a a birthday present for our 15 month old grandson. I was bit unsure, but it has been a resounding success and he loves it as well as his wooded knife. Very clever how it is desk as well as stand.
14 September 2024
Reply from The Learning Tower Company
Hi Alison,
We appreciate the fantastic review and are glad that our products and services exceeded your expectations. :)
Thank you for trusting us with your business.
The Tinker Tower, looks great
We were kept updated throughout the whole process from order to delivery. No complaints at all
9 September 2024
Reply from The Learning Tower Company
Hi Jane,
We appreciate the fantastic review and are glad that our products and services exceeded your expectations. :)
Thank you for trusting us with your business.
Reply from The Learning Tower Company
Hi Gabriela,
We appreciate the fantastic review and are glad that our products and services exceeded your expectations. :)
Thank you for trusting us with your business.
Fabulous product
Fabulous product and very speedy service. My delivery arrived when expected with great comms all round
21 August 2024
Reply from The Learning Tower Company
Hi Pedro,
We appreciate the fantastic review and are glad that our products and services exceeded your expectations. :)
Thank you for trusting us with your business.
Great product!
My grandson loves his new tower. It looks good and is well made. The delivery was really quick and efficient.
8 September 2024
Reply from The Learning Tower Company
Hi Helen,
We appreciate the fantastic review and are glad that our products and services exceeded your expectations. :)
Thank you for trusting us with your business.
Great design folding tower
Pleased with our folding tower that is stable and fits neatly away when not using it. Customer service was also very good throughout. 4 stars given because it is very expensive for what it is and I was a bit nervous about not being able to return it.
3 September 2024
Reply from The Learning Tower Company
Hi Poppy,
Thank you for taking the time to share your thoughts with us.
I’m sorry to hear about the issue you experienced with one of the stability feet on your tower. I see that our customer service team was able to provide you with the technical support you needed.
Please know that we’re committed to ensuring our customers have the best experience possible. If this had been a larger issue, we would have done everything we could to resolve it promptly.
If there’s anything more we can do to enhance your experience, please don’t hesitate to reach out to us at support@learningtowers.co.uk.
Extra strong tower bought in bright…
Extra strong tower bought in bright yellow. It felt like an age before it arrived but was within the published delivery time frame. It looks great, feels really solid and safe and my 18m granddaughter understood immediately that it was hers and confidently climbed up and on to her new role as kitchen assistant. Such joy. It looks as if it will serve her well for many years and after that, being a person of limited stature I’m sure it will be my aid for the tops shelves of the kitchen cupboards in my old age 🤣
22 August 2024
Reply from The Learning Tower Company
Hi Emma,
We appreciate the fantastic review and are glad that our products and services exceeded your expectations. :)
Thank you for trusting us with your business.
I made a mistake in my order but the…
I made a mistake in my order but the company responded immediately with a seamless resolution and promptly sent out the correct order to me. Thank you so much!
2 September 2024
Reply from The Learning Tower Company
Hi Usha,
We appreciate the fantastic review and are glad that our products and services exceeded your expectations. :)
Thank you for trusting us with your business.
Overal a great product
Overal a great product. Assembly wasn't always as smooth (paint layer didn't make everything fit nicely so had to use force to slot things in). Also the paint is very weak. First day of use my kid marked the paint by just climbing in and out.
1 September 2024
Unprompted review
Reply from The Learning Tower Company
Hi there,
Thank you for your review!
We're glad you loved our product and services.
I am very sorry to hear about the issue.
Kindly reach out to us at support@learningtowers.co.uk, and we can provide support accordingly.
Reply from The Learning Tower Company
Hi Jasmina,
We appreciate the fantastic review and are glad that our products and services exceeded your expectations. :)
Thank you for trusting us with your business.
Great product
Great product. Sturdy construction and easy to assemble. Perfect size for my 18 month old
15 August 2024
Reply from The Learning Tower Company
Hi Olga,
We appreciate the fantastic review and are glad that our products and services exceeded your expectations. :)
Thank you for trusting us with your business.
Reply from The Learning Tower Company
Hi Karen,
We appreciate the fantastic review and are glad that our products and services exceeded your expectations. :)
Thank you for trusting us with your business.
Reply from The Learning Tower Company
Hi Helen,
We appreciate the fantastic review and are glad that our products and services exceeded your expectations. :)
Thank you for trusting us with your business.
Wonderful company .
Wonderful company .. easy to order and delivery is excellent and fast .. the tower I bought for my granddaughter is fantastic quality and looks great in kitchen where she can now fully engage in cooking and fun. Thank you so much.
25 July 2024
Unprompted review
Reply from The Learning Tower Company
Hi Miss Clare,
We appreciate the fantastic review and are glad that our products and services exceeded your expectations. :)
Thank you for trusting us with your business.
Carriage Charge Extortionate
The carriage cost of £20 is extortionate for an item less than £110 being delivered in the same country a week after order was processed. The item I originally ordered was valued at £109.99. I added another item valued at £2.49 to take over the £110 threshold but was still charged the £20. After complaining, a helpful Jen credited the delivery charge. All good until the delivery arrived and the additional item was missing. Since sent an email but to date (only 2 days), no response. Items aren’t cheap so would expect a decent service level!
30 July 2024
Reply from The Learning Tower Company
Hi Mark. Thanks for your review. Our shipping policy states that "Delivery is free on each individual item (not necessarily each order) over £110"; so you were charged the £20 shipping fee which covers the shipping from their production location in the EU, to your home in the UK. However, I'm very sorry to hear that the additional item was missing from the consignment. I see that our customer service team have already engaged on this matter; please keep the £20 shipping refund that our team has already transacted as a gesture of our goodwill :)
High Quality Item
High quality item. Our son loves getting up close and personal when baking. Folds away and wall hook makes storage easy when it's not in use.
26 July 2024
Unprompted review
Reply from The Learning Tower Company
Hi there,
We appreciate the fantastic review and are glad that our products and services exceeded your expectations. :)
Thank you for trusting us with your business.
Foldable tower isn’t stable
Foldable tower isn’t stable, my little one can lean forward and tip it over/ on its legs. For the price you can absolutely do better, so disappointed.
25 July 2024
Reply from The Learning Tower Company
Hi Rebecca. Thank you for your review. Learning towers are designed to be used for children to access elevated surfaces in the kitchen/bathroom etc. They are not intended for unsupported, free-climbing. For these reasons, and as per our FAQs, we recommend that you always supervise your child when using learning towers and that where possible you ensure that learning towers are positioned against a work surface to minimise the chance of the tower tipping over and causing injury. If we can support you in any way, please reach out to support@learningtowers.co.uk and we will do our best to support.
Awesome. Daughter loves it.
Brilliant delivery timeframe and packaging, delivered from Latvia in a quick timeframe. It’s sturdy and easy to use.
Only downside is the handle has some Alan key bolts which become loose with use, so the arm can become loose which is annoying and constantly needs retightening. Otherwise great though!
1 August 2024
Unprompted review
Reply from The Learning Tower Company
Hi Mr Philip,
Thank you for your review!
We're glad you loved our product and services.
I am very sorry to hear about the issue.
Kindly reach out to us at support@learningtowers.co.uk, and we can provide support accordingly.
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