LeakBot Reviews 2,299

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 685 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for their expertise, professionalism, and friendly demeanor, often highlighting their punctuality and helpfulness. The service provided is consistently described as excellent, with many people appreciating the efficiency and thoroughness in identifying and repairing leaks. Reviewers also commend the customer service for being responsive and knowledgeable. However, some customers also noted issues with the product itself, with a few reporting that the LeakBot device failed to detect leaks or experienced signal loss. There were also instances where the product generated false alarms, leading to frustration. A small number of people also mentioned dissatisfaction with the quality of the product and, in rare cases, with the technician's explanation of the work or the outcome of the repair.

What people talk about most

Staff

Clients share positive opinions on staff, consistently praising their professionalism and helpfulness.... See more

Service

Consumers find service to be positive, highlighting the professionalism and efficiency of technicians. Many... See more

Product

Users describe ambiguous interactions with the product. Many customers praise the LeakBot device for... See more

Customer service

Reviewers highlight positive aspects of customer service, praising the helpfulness, communication, and... See more

Quality

Customers consistently note ambiguous experiences with quality. Many reviewers praise the device's ability to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Expert arrived on time, and clearly knew exactly what he was doing. Tested the cold water system all round the house, fitted a new washer on a toilet cistern and a new outside tap. Retested the syst... See more

Rated 5 out of 5 stars

LeakBot discovered a leak in our water system and advised us via the app and text messages and emails. They then called and explained the no charge program a of visiting our home and testing to find... See more

Rated 5 out of 5 stars

It picked up a leak far too small for me to detect, but if it had been in a more hidden place it could've caused significant damage before it was detected. Gary, the Leakbot plumber, found and replace... See more

Rated 5 out of 5 stars

The appointment was set easily and Daniel, the service technician, was friendly, thorough and professional. He was able to locate a small leak and repair it the same day!! Nice having a device like... See more


Company details

  1. Plumber

Information provided by various external sources

The smart water leak detector that spots hidden leaks before they become bigger problems.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 4 out of 5 stars

Daniel was great

Daniel was great, but we still have a toilet leak

30 March 2026
Unprompted review
LeakBot logo

Reply from LeakBot

Hi Loren. Thank you for your feedback. One of our support team will be in touch shortly regarding your toilet. Kind regards.

Rated 5 out of 5 stars

Excellent Service

Certainly worth having. The communication with support and engineer has been outstanding. It’s good to know we have a device that detects leaks, however it can cause extra anxiety. Unfortunately I ignored a second warning after checking what I thought was a tap. It was only when we saw a water mark on the ceiling, that we were alerted to THE leak. I doubt we would have noticed it so then a LeakBot engineer would have been helpful. By then we had to call out our own plumber.

31 March 2026
Unprompted review
Rated 5 out of 5 stars

Saved us a huge headache

Robert, my LeakBot representative, was very thorough and informative. He found a few areas of concern and repaired items as necessary. The one area was the supply line to my washing machine on our second floor. We have plans to be away for a number of days and it could’ve been catastrophic, had that burst.

26 March 2026
Unprompted review
Rated 5 out of 5 stars

Tech was great

Tech was great made extra effort to explain what he was doing and what to expect / look for going forward. Was very thorough.

27 March 2026
Unprompted review
Rated 5 out of 5 stars

Excellent

Leakbot is an excellent company. We are always grateful for the identification of leaks and always impressed with the professionalism of the engineers.

27 March 2026
Unprompted review
Rated 5 out of 5 stars

On time

On time, losers explained everything really well, took care of all the problems, thanks

25 March 2026
Unprompted review
Rated 5 out of 5 stars

Carl

Carl, the service tech, was patient as he explained the system as he took care of the problem. He was also quite pleasant as the homeowner tried to "help" him in his task.

He did his job quite well. He should be commended.
Tim Quigley

24 March 2026
Unprompted review
Rated 5 out of 5 stars

Highly recommend!

Technician Rob was professional, polite & efficient!
Checked ALL my plumbing/fixtures and repaired what was needed. The computerized pressure analysis revealed what I NEVER would have discovered on my own. Thx Leakbot!!

23 March 2026
Unprompted review
Rated 5 out of 5 stars

Excellent

On time, very helpful, Quickly identified the issues and replaced the defective parts.

24 March 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service, really informative and told us everything he needed to go, did a great job and cleaned up also.

18 March 2026
Unprompted review
Rated 5 out of 5 stars

Leakbot is awesome!

Carl, the Leakbot plumber, quickly assessed the situation and repaired the issue. He had to replace some parts in two toilets. This free service is more than outstanding.

20 March 2026
Unprompted review

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