Lazuli Label Reviews 858

TrustScore 4 out of 5

4.1

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Rated 1 out of 5 stars

I have placed an order with Lazuli and not received my item. When placing the order it said I was entitled to free shipment (based on amount spent) which was not applied at checkout. I decided to proc... See more

Rated 5 out of 5 stars

Lazuli sculpt scrunch leggings have been my favourite leggings I’ve ever worn and after the amazing service I received from Gabi from the Customer Service Team, I am an even bigger fan. Thank you Gabi... See more

Rated 5 out of 5 stars

Gabi...ABSOLUTELY WONDERFUL. She genuinely cared about my inquiry and responded promptly every time I had a question. She resolved a misdelivery in an amazing manner. Definitely amazing at her job... See more

Rated 5 out of 5 stars

I have never come across a brand with such amazing customer service. I was recommended this brand by a friend and can't express how happy iam to be investing my money into them. I had an enquiry a... See more

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4.1

Great

TrustScore 4 out of 5

858 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Thank you Gabi

A pair of my favorite leggings ripped at the seam and Gabi helped me by replacing them ASAP. I really appreciated the helpful customer service 🩷

21 February 2024
Unprompted review
Rated 5 out of 5 stars

Amazing leggings and great customer service

Amazing leggings, good quality products and so flattering. Any issues with my order were very quickly resolved and Gabi was extremely helpful. Due to the great customer service I received I will definitely be purchasing more products!

Amazing company

30 January 2024
Unprompted review
Rated 5 out of 5 stars

Amazing customer service

I recently ordered a pair of the scrunch seamless leggings- they are the best leggings and they unfortunately got lost in the mail. Not only do they have the best leggings but they have the best customer service. Once I noticed the tracking information wasn’t updated I reached out to their customer service and Gabi was incredibly helpful! They were able to verify my purchase got lost and quickly sent out a replacement. I couldn’t be happier! Thanks again to Gabi, for all your help!!

18 January 2024
Unprompted review
Rated 5 out of 5 stars

EXCELLENT CUSTOMER SERVICE

I made a mistake on my order and wrote the the customer service. i recieved a very quick reply. The agent Gabi helped me right away! Super friendly and professional. I am very thankful and i would give Gabi 10 stars if i could! A good customer service makes indeed a difference.

16 January 2024
Unprompted review
Rated 5 out of 5 stars

The support was great!!

I purchased to leggings and one pair burst in the middel of training (first time using them. (They wear not to smal. But i got in contact with support and they helpt me 10 minutes after sending the e-mail . So thanks to Peter that answerd me i got a refund directly!🫶🏽

26 December 2023
Unprompted review
Rated 5 out of 5 stars

Great service from Gabi!

Amazing products! I love them. The service was also amazing! The issue I had with a missing item was resolved immediately by Gabi, she was so helpful and apologetic and made sure I was happy with the outcome which I was!

15 December 2023
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

Gabi provided exceptional customer service! She was efficient with her responses and extremely helpful and kind. It was by far one of the best experiences I’ve had in retail, with her resolution reflecting the company’s values.

6 December 2023
Unprompted review
Rated 5 out of 5 stars

Minor issue, Gabi sorted me right out

Had a minor issue with a jumper, so got in touch, and Gabi sorted me out so quickly. She was very kind and professional! The issue wasn't even massive and will continue to shop with them. Thanks Gabi :)

5 December 2023
Unprompted review
Rated 5 out of 5 stars

Very flattering and very comfortable leggings and shorts

The shorts and leggings I purchased from this store were very flattering and very comfortable.

Finally I have a pair of shorts and tights that I can actually work out in. Other tights that I have purchased have had a too thick and stiff material making them uncomfortable to squat with, and the shorts have been too short, so that they would slide up to the crotch area which would be a bit more revealing that I would like, but would also put a lot of pressure there which was uncomfortable for me.

Lazuli's tights and shorts have none of these issues. The shorts stay where you place them during the workout and the tights are soft and comfortable.

I recommend staying true to size.

For someone with larger thighs, like me, they will be tight around the upper part of your thighs, which can be avoided by sizing up.

I've personally found that the compressive area can very easily be made less compressive just by stretching the area out a few times (as needed) with your hands, of course being mindful not to rip the seams.
This worked out well for a pair of tights that I purchased when I wanted a bit less compression in the upper thigh area.

I assume that they might stretch out a bit naturally with time as well, but I've only had mine for a week.

The only negative thing for me is the fact that they only offer halter style tops with the new colours, which is a style of top that I personally find a little more uncomfortable than others as it can dig into your neck a bit. The strap around the neck is also a bit thin, which I would really have loved to be a bit thicker, as I think it would be more comfortable then.

Other than that, the tops are also very pretty and look flattering, so it's mainly the thin strap and the halter style that just isn't the most comfortable for me. It's probably more comfortable for someone with smaller breasts.

They might have other tops that can pair well with the shorts/leggings, just not in the exact same shade.

20 November 2023
Unprompted review
Rated 5 out of 5 stars

All round great experience

Easy to use site and amazing customer service. Special thanks to Gabi from customer support who gave a quick and helpful response when I’d made an error when purchasing a product

24 November 2023
Unprompted review

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