Cannot Fault the customer service I received after some issues with couriers. Sharon's tenacity and willingness to resolve the issue through to resolution is exemplary! Super website with great saving... See more
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See what reviewers are saying
I ordered some Portmeirion dinner plates and mugs, They were 'seconds' and therefore half price - fantastic value at £7.50 per dinner plate - but you would never have guessed they weren't perfect. The... See more
We were pleased to be supporting a small business with our order. Unfortunately the wrong item was sent. We understand that mistakes happen but it's how a company handles it that's important. The cus... See more
Excellent! I'm so pleased to have discovered Lawsons! I was searching for Denby cast iron cookware, and Lawsons prices were the lowest I found. I also purchased some great quality Hummingbird bedding... See more
Company details
Information provided by various external sources
Lawsons is a family business trading for over 110 Years and is a leading independent retailer of kitchenware and household products, Based in Devon England
Contact info
52 & 54 Fore Steet, PL21 9AE, Ivybridge, United States
- 01752 897384
- internetsales@lawson.co.uk
- lawsonshop.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Good customer care but thought the postal rates were too high
Decided to pick up from store although it was still a long trip because I thought the shipping fees were astronomical. Apart from that very good, friendly service
Excellent
Very quick and efficient delivery.
The pots are really useful, a smaller diameter than a standard milk pan so ideal for small portions such as a small tin of beans, and deeper than a standard milk pan so less splashing on the stovetop.
Total satisfaction
Delivery of all items achieved within 48 hours from time of order.
Glad I found this company
Visiting the Tavistock store was like an Aladdin's cave, but it's a long way to go, this is the next best thing. Deliver cost is expensive but quick and tracked. Great for baking items.
Radio yoghurts
Swift delivery to pick up point, staff very polite and helpful
Great service
Easy to use website, quick 'collect' facility, will use again.
Good service
A slight disappointment that some of my order was put of stock but you did offer tonrwfund. In the eventbi ordered a substitute. Delivery was quick and we'll packaged. Thank you
Very quick delivery
My order arrived very quick and well packaged.wll order again from this seller
Fast, Efficient, and Superb
I ordered a very special set of kitchen knives online at Lawsons, Plymouth. It was sunday afternoon, and they were doing a great deal. They were delivered the following morning. Such a fantastic service. I'm dropping in there in a couple of days when I'm next in town, to buy something else I need. Lawsons is the place to go.
Inadequate systems
Accepting my on-line order and then telling me that you are unable to supply the item is not customer-friendly. I don't doubt that your service is good when you are able to fulfil an order. Disappointed.
Excellent service
I emailed an enquiry and received a very prompt reply. I ordered and received the item I wanted and it was despatched the following day and arrived within 24 hours.
First Class Service
I mainly buy my yogurt through Lawsons which is generally more competitive than elsewhere. I also buy the occasional kitchenware. Last week I bought a kitchen timer which proved to be faulty on arrival. I contacted Lawsons and it was replaced without delay and with no quibbling, so I am more than satisfied with the service they provide.
service by Lawsons on line
I ordered a steam mop on 15/11/15 to be delivered to my home address on the 17/11/15 I received an e mail informing me my order was ready for collection in my local store not acceptable would go elsewhere in future

Reply from Lawsons of Devon
£1 tax?
I found the Lawsons website reasonably easy to use from my iPhone, though it didn't seem possible to view my entire basket as it had more than four items.
I was surprised to see a £1 tax had inexplicably been added and I queried this in the 'Comments' section. I also queried it by email shortly after. As yet I have not had a reply, though it's only been 36 hours.
Many companies offer a delivery date and time. I've not had this either.
I hope the products are OK. I'm sure they will be.

Reply from Lawsons of Devon
Click and collect
C&C worked perfectly - I collected my purchases in Plymouth with no hassle - and exactly as I'd ordered.
Excellent.
Goods ordered were reasonably priced and were delivered within a day of my order. Excellent service.
My online order
Placed my order online, the following morning I'm called to be told we don't have that item In stock and we don't know why it was online in the first place so we will be refunding you .
Great lol
Quick service
Excellent quick service. My goods were delivered next day. P + P was a bit pricey though so I would have liked the option of a slower maybe free delivery. However my parcel was well wrapped and safely delivered. Thank you.
easy and good value
The website is easy to navigate and the prices are good value. So far delivery has always been print. No complaints
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