Lawsons of Devon Reviews 

223
TrustScore 4 out of 5

4.0

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Rated 5 out of 5 stars

Cannot Fault the customer service I received after some issues with couriers. Sharon's tenacity and willingness to resolve the issue through to resolution is exemplary! Super website with great saving... See more

Rated 5 out of 5 stars

I ordered some Portmeirion dinner plates and mugs, They were 'seconds' and therefore half price - fantastic value at £7.50 per dinner plate - but you would never have guessed they weren't perfect. The... See more

Rated 3 out of 5 stars

We were pleased to be supporting a small business with our order. Unfortunately the wrong item was sent. We understand that mistakes happen but it's how a company handles it that's important. The cus... See more

Rated 5 out of 5 stars

Excellent! I'm so pleased to have discovered Lawsons! I was searching for Denby cast iron cookware, and Lawsons prices were the lowest I found. I also purchased some great quality Hummingbird bedding... See more

Company details

  1. Kitchen Supply Store
  2. Countertop Store
  3. Fitness and Nutrition Service
  4. Home Goods Store

Information provided by various external sources

Lawsons is a family business trading for over 110 Years and is a leading independent retailer of kitchenware and household products, Based in Devon England


Contact info

4.0

Great

TrustScore 4 out of 5

223 reviews

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4.0

All reviews

(223)

1 review in the last 12 months

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Rated 5 out of 5 stars

Lawsons.

This is the first time I have used Lawsons and I found it gave excellent prompt service, very competitive price for the Mini Yoghurt maker I orderd.

I expect that I will be buying a product from them again in the future.

11 May 2016
Unprompted review
Rated 5 out of 5 stars

Great product at a great price

I ordered my saucepans online on the Sunday and was able to collect them on the Monday.
I had a query with my order, which was quickly resolved when I called on the Monday morning and the goods were ready to collect almost immediately.

9 May 2016
Unprompted review
Rated 5 out of 5 stars

First time buyer

I needed 2 new clothes props and a specific type. Lawsons had them, I ordered them and the arrived in less than 48 hours.

1 May 2016
Unprompted review
Rated 5 out of 5 stars

Cuisinart food processor

Great service, brilliant product, sturdy and exactly what I wanted. Looks and runs as if it is made to last forever. Many thanks for excellent communication on order as well.

30 April 2016
Unprompted review
Rated 3 out of 5 stars

Expensive delivery

Trouble free purchase although I though the delivery charges were expensive and the despatch from Lawsons was slow, although the delivery itself was quick.

27 April 2016
Unprompted review
Rated 5 out of 5 stars

Beautiful bedding

I struggled to find this bedding because it was discontinued, I found it on Lawsons at a very reasonable price.
Very pleased!

26 April 2016
Unprompted review
Rated 4 out of 5 stars

le creuset pan cleaner

completely different design on the bottle than advertised so just hope the contents are the same as the original bottle. Could have the bought this new design product elsewhere cheaper as I was googling the old product to purchase.

24 April 2016
Unprompted review
Rated 5 out of 5 stars

Speedy delivery

Item arrived really quickly and well packaged . Only negative was the cost of postage which would deter me from using in the future

20 April 2016
Unprompted review
Lawsons of Devon logo

Reply from Lawsons of Devon

Thanks for your review Jane. We realise that our delivery service isn't the cheapest available, but they've consistently given the best service to both ourselves and - more importantly! - to our customers.

Rated 5 out of 5 stars

Great customer service.

I was extremely pleased with the service I received from Lawsons. The items were delivered next day. I was very pleased to be able to still purchase the bedding after others had none left.
Website easy to follow and ordering straight forward. I would definitely buy again from this company.

17 April 2016
Unprompted review
Lawsons of Devon logo

Reply from Lawsons of Devon

Thanks for your kind comments - glad we had what you were looking for!

Rated 4 out of 5 stars

perfect apart from...............................

The website is so easy, even for an idiot (who), and the selection is amazing.
In this instance I bought Easiyo with a selection which I have not seen anywhere else. At the end of it all I then came to pay, and that is where the system was frustrating to say the least. One reason was the postage did not want to be included, and until that was sorted, I was going round in circles.
Maybe next time I will simply use the 'phone!!

16 April 2016
Unprompted review
Lawsons of Devon logo

Reply from Lawsons of Devon

Thanks for your comments, Frances. We'll look into the payment system issue. You're always very welcome to call us to place an order.

Rated 5 out of 5 stars

Great Customer Experience

An example to all on how to deal with customers. Hassle free and next day delivery.

16 April 2016
Unprompted review
Lawsons of Devon logo

Reply from Lawsons of Devon

We really appreciate your kind comments, thank you.

Rated 5 out of 5 stars

Good Service!

Ordered 6 bone china mugs which were delivered very quickly. One had a small chip in the base and Lawsons replaced it immediately without question. Good company to deal with.

15 April 2016
Unprompted review
Lawsons of Devon logo

Reply from Lawsons of Devon

Thanks Thomas, we appreciate your kind comments.

Rated 5 out of 5 stars

Quick and reliable service

Really helpful staff and the delivery was very quick. Thank you Lawsons!

11 April 2016
Unprompted review
Lawsons of Devon logo

Reply from Lawsons of Devon

Thanks for your custom, and kind comments.

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