Helpful staff Quick to get through and speak to someone on the phone Sam was particularly helpful Competitive prices Easy returns
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See what reviewers are saying
Our account manager is diligent, respectful & enthusiastic, 5 stars. However, he is often let down by the delivery status which is currently 48 hrs, at best.
We have used Lawsons (and previously Hertfordshire Timber) for over 20 years. A hard working, professional business who are committed to providing excellent products and service. A great team espe... See more
I’ve worked with this company for over 10 years and in my experience they are extremely competitive, professional and always go the extra mile to help.. all the staff are friendly and approachable, re... See more
Company details
Written by the company
Southill Sawmills is now part of the Lawsons Group, our delivery capacity and stockholding has increased dramatically meaning we can service every customers need.
Family Values, Professional Service
Written by the company
- Lawsons is a family-owned company, established in 1921, and we pride ourselves on our customer service - whether you're a tradesman/builder or a novice DIY enthusiast.
Contact info
Blackhorse Road, Letchworth Garden City, SG6 1HR, London, United Kingdom
- 01462 686838
4.6
Excellent
99 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 92% of negative reviews
Typically replies within 1 week
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Helpful staff
Helpful staff
Quick to get through and speak to someone on the phone
Sam was particularly helpful
Competitive prices
Easy returns
25 September 2026
Our account manager is diligent
Our account manager is diligent, respectful & enthusiastic, 5 stars.
However, he is often let down by the delivery status which is currently 48 hrs, at best.
24 September 2026
Excellent staff throughout
Excellent staff throughout, from the counter to the delivery. Efficient and friendly. Great team work.
24 September 2026
Thay are very good and no what they are doing…
Thay are very good and no what they are doing
20 September 2026
excellent service as always
excellent service as always. On time and a polite driver. Would always recommend!!
9 September 2026
Excellent service friendly staff
8 September 2026
Great friendly service
Always get friendly, helpful and quick service here. The staff really know their stuff.
12 September 2026
Good merchant 👍👍
11 September 2026
All staff are good at what they have to…
All staff are good at what they have to do . From office too yard
26 August 2026
We have used Lawsons (and previously…
We have used Lawsons (and previously Hertfordshire Timber) for over 20 years. A hard working, professional business who are committed to providing excellent products and service. A great team especially at their Letchworth and London Colney branches. Thank you!
2 August 2026
First class service
The service at Lawsons in Letchworth is fantastic. The staff are friendly, efficient and so helpful. Great delivery service and competitive prices too.
21 August 2026
alway a great service
18 August 2026
Tbh system is very slow you wait to be…
Tbh system is very slow you wait to be served blocks over other yard they take as long as it takes to drive over other and collects 2 different size blocks once loaded I pay !! 30/40 mins of day I won’t get back !! Staff helpful , friendly etc but system not great imo
20 August 2026
Late delivery and poor wuality
Placed order online for agreed delivery on Tuesday
Had no confirmation of delivery so called to confirm
Was told part of order not available and earliest delivery now on the Friday. Friday delivery arrived but now short of another 10 items on back order with no confirmed delivery date
On inspection found part of order damaged, called the office to complain and after investigation now told that the remainder of order will be delivered next Friday. 10 days late. Not a professional service and impacts project timelines considerably
4 August 2026
Unprompted review
Reply from Lawsons (Whetstone) Ltd - Letchworth
We’re sorry to hear about the issues you experienced with your order, particularly the delays, missing items and damaged goods. We understand how frustrating this can be when it impacts your project timelines.
Please could you send us your order number or account details so we can investigate this fully and review what has happened?
Great service from all the staff and…
Great service from all the staff and prices are good.
1 August 2026
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