LawsonWestSolicitors Reviews 

178
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

I was looking over a document which I had sent to me 5 days earlier and suddenly released after a prompt from our HR department that the document need signing from an independent employment lawyer.... See more

Rated 5 out of 5 stars

As a family we have used the services of Lawson West for a number of years and have found them to be excellent. They are professional, personable and very good. We have used them for Wills, Probate a... See more

Rated 5 out of 5 stars

I reached out to the LawsonWest team to support with employment law. Joao was very knowledgeable, supportive and provided clear explanations to the matter at hand. He made sure I fully understood the... See more

Rated 5 out of 5 stars

We dealt with Kirsty Stening, what can we say! She was amazing from start to finish. Kirsty was so friendly and knowledgeable during my initial conversation with her, our situation was quite urgent bu... See more

Company details

  1. Legal Services & Government

Information provided by various external sources

Solicitors in Leicester; Lawson-West are specialist solicitors providing quality legal services in Leicester, Wigston and Market Harborough


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4.7

Excellent

TrustScore 4.5 out of 5

178 reviews

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4.7

All reviews

(178)

75 reviews in the last 12 months

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Rated 5 out of 5 stars

A Solicitor Defined by Integrity, Intelligence, and Humanity — João Madeira, LLB (Hons)

After finally reaching the conclusion of this profoundly difficult legal journey, with the COT3 now submitted to ACAS and settlement anticipated within the coming 28 days, I feel compelled to express my sincere gratitude and admiration for João Madeira, LLB (Hons).

Before instructing João, I approached numerous solicitors. Unfortunately, many appeared to form immediate assumptions about me and my circumstances before truly listening or attempting to understand the complexities surrounding my situation and personal condition. By contrast, João demonstrated something increasingly rare within the legal profession — genuine humanity alongside exceptional professional competence.

From the outset, João treated me with dignity, patience, and respect. He took the time to understand not only the legal intricacies of my matter, but also the significant personal and psychological difficulties I was navigating throughout the process. At every stage, he remained composed, reassuring, meticulous, and intellectually formidable in his approach.

This was not simply a solicitor-client relationship built upon transactional correspondence. João has genuinely stood beside me every step of the way. During periods of immense stress, uncertainty, and vulnerability, his professionalism never wavered. Equally important, however, was his ability to communicate with empathy and authenticity — qualities which cannot be taught through qualifications alone.

The legal process itself can often feel intimidating, isolating, and emotionally exhausting, particularly for individuals already managing fragile health conditions. João consistently ensured I never felt abandoned within that system. He explained matters clearly, fought my corner diligently, and gave me confidence during moments where I had very little left.

Without exaggeration, I can honestly say I do not believe I could have reached this stage without him.

João Madeira is not merely an outstanding solicitor; he is a man of integrity, emotional intelligence, and exceptional professional calibre. Lawson West Solicitors are fortunate to have somebody of his standard representing their firm.

For anybody seeking legal representation from someone who combines legal acumen with compassion, patience, and unwavering professionalism, I could not recommend João highly enough.

11 May 2026
Unprompted review
Rated 5 out of 5 stars

Excellent Employment Law Advice

I was fortunate to find Lawson West via an online search when looking for employment law advice. Ashley Hunt helped and advised me through a settlement process, explaining fully all areas and possible options available to me. His clarity of communication customer care were invaluable and I would have no hesitation in recommending Lawson West Solicitors and Ashley Hunt should anyone be in need of their services.

5 May 2026
Unprompted review
Rated 5 out of 5 stars

We cannot thank Lawson West enough

We cannot thank Lawson West enough, especially Catherine and Rosie, for the incredible support, empathy, and compassion they showed throughout the sale of our late Mum’s flat.

What could have been an incredibly daunting and emotional process was made so much smoother thanks to their professionalism, kindness, and constant reassurance every step of the way. Nothing ever felt too much trouble, and they always went above and beyond to ensure everything moved as quickly and seamlessly as possible.

At such a difficult time for our family, having people who genuinely cared made all the difference, and for that we will be forever grateful.

If you are looking for a firm of solicitors who not only excel at what they do but also treat you with understanding, warmth, and humanity, then look no further than Lawson West.

Rosie, you truly are one of a kind, and Lawson West are incredibly lucky to have you. Your patience, care, and support meant more to us than words will ever fully express.

Thank you both so, so much from the bottom of our hearts for making such a difficult process feel manageable and far less overwhelming than we ever imagined possible.

8 May 2026
Unprompted review
Rated 5 out of 5 stars

Supportive in the most challenging of circumstances

Lawson West helped manage a challenging family law issue. Matt Harcourt-Poole, Alistair Dobson, and Craig McKnight over the course of the issue were professional, kind and compassionate. They made a difficult, emotive and painful issue more straightforward, and achieved resolution. They were upfront about costs, and took steps to minimise these. I hope to never face such an issue again, but would not hesitate to use this company again.

7 May 2026
Unprompted review
Rated 1 out of 5 stars

Extremely disappointing and unnecessarily stressful experience

My experience with in dealing with my financial clean break order after divorce was extremely disappointing and far more stressful than it should ever have been.

Numerous errors were made in the preparation of documents, causing avoidable delays and complications in what should have been a relatively straightforward matter. To make matters worse, I was then billed for communications and corrective work arising from those errors, including repeated charges for advice I had already received, understood and signed disclaimers for.

I found it deeply frustrating to have to challenge charges that I did not believe were justified, and difficult to get the firm to take the practical steps needed to resolve matters quickly. When they eventually did act, they contacted the court directly as I had suggested, and the billing issue was resolved in line with the points I raised. No further payment was sought beyond what I considered fair.

I was dealing with an already difficult and emotionally exhausting personal situation while trying to resolve matters legally, and I felt there was very little sensitivity or appreciation for the wider circumstances I was facing. At a time when empathy, clarity and careful client handling mattered most, I was left feeling unsupported and further burdened by the process.

What was particularly lacking throughout was any meaningful apology or real sense of accountability from the solicitor handling my case.

Although the matter was eventually resolved, the overall experience left me feeling poorly served and badly let down. I would strongly encourage anyone considering instructing this firm for similar work to ask very careful questions about charging practices, check all paperwork meticulously, and be prepared to challenge anything that does not seem right.

21 January 2026
Unprompted review
Rated 5 out of 5 stars

Guarantor document for mortgage

we needed a 'Guarantor document signing' to Guarantee a company mortgage, plus legal advice is mandatory sometimes. This firm is one of the few I could find that offer this service. Kirsty was friendly, and adaptable with staying at 5pm to get the job done quickly

8 April 2026
Unprompted review
Rated 5 out of 5 stars

Employment Law

I would totally recommend this company, Sejal Patel was excellent. Very efficient, quick , clear and thorough .
Kept me informed along the way , so I knew what was happening. Excellent service thank you .

13 April 2026
Unprompted review
Rated 5 out of 5 stars

Would recommend

From start to finish kept me up to date and informed with a work related issue.
Any question was answered and explained in a manner that made sence.
Would highly recommend.

9 April 2026
Unprompted review
Rated 5 out of 5 stars

Highly Recommended Solicitors

I don't usually leave reviews, but I have to say that I would highly recommend Dylan and his team for all of their support and assistance in my requirements.

Great communication, service and explanation throughout the process and made everything incredibly easy.

31 March 2026
Unprompted review
Rated 5 out of 5 stars

excellent

Dylan Mann absolutely smashed it out of the park for us in record time. Excellent service, great communication and professional. 5 star

31 March 2026
Unprompted review
Rated 5 out of 5 stars

Gracious Thanks To Lawson West Solicitors.

We send our heartfelt thanks to Michelle,Amy and the rest of the conveyancing team at Lawson West Solicitors in Market Harborough for a job well done in securing the sale completion of our bungalow in record time.
We do not hesitate to recommend them to all future clients.

23 March 2026
Unprompted review
Rated 5 out of 5 stars

Outstanding Service on a Complex Commercial Mortgage

I had an excellent experience working with Dylan Mann at Lawson West Solicitors on a complex commercial mortgage. From start to finish, Dylan was incredibly responsive, always available to answer questions and provide clear, practical advice.

What really stood out was his ability to navigate the complexities of the transaction efficiently while ensuring everything was handled thoroughly and safely. He kept the process moving at pace without ever compromising on attention to detail, which gave me real confidence throughout.

Thanks to Dylan’s expertise and proactive approach, the deal was completed smoothly and far quicker than I expected. I wouldn’t hesitate to recommend him to anyone needing a reliable and knowledgeable solicitor for commercial matters.

9 March 2026
Unprompted review
Rated 5 out of 5 stars

I cannot thank Joáo enough…

I cannot thank Joáo enough for the support he gave me during a very difficult time. He was a lifeline when I needed help, reassurance and someone that was easy to talk to. He was calm, exceptionally knowledgeable and helped me navigate obstacles and decisions that I simply would not have managed without his advice. Lawson West Solicitors have an absolute star on their team. Strongly recommended. Thank you!!!!

2 March 2026
Unprompted review
Rated 4 out of 5 stars

Wendy was a great solicitor and really…

Wendy was a great solicitor and really helpful. It was a long process due to unforeseen circumstances but Wendy was great throughout. Kept informed and felt cared for which was so important during this stressful time. Thanks Wendy.

26 February 2026
Unprompted review
Rated 1 out of 5 stars

I contacted Lawsons solicitors for…

I contacted Lawsons solicitors for advice on a criminal matter via there help desk the lady I spoke to was very polite and helpful took details etc and said I would be contacted later that morning.
I was then contacted by a solicitor called Massimo Trebar who obviously could not be bothered to spare more than a few minutes.
after discussing our case he sent an email containing the wrong persons name and legal aid would not be possible but he was very sharp on his charges.
After contacting a London based solicitor who were very professional and have taken the case on with legal aid.
And have the correct names of the person who needs to be represented obviously Lawsons Solicitors can’t be bothered to be professional.

17 March 2026
Unprompted review
Rated 5 out of 5 stars

The service I received was excellent

The service I received was excellent, being informed at all times of why, when and how the processes would be handled and there outcomes. I received advice and guidance from thoroughly professional staff.

12 March 2026
Unprompted review
Rated 5 out of 5 stars

João Madeira has been fantastic with…

João Madeira has been fantastic with his knowledge and guidance through an employment issue that I have recently had to deal with. I fully recommend this company for their efficiency, knowledge and experience.

12 February 2026
Unprompted review

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