Great exposure. Notifications were helpful when buyers posted the final payment. Chat was safe and secure. It was nice being able to collect some base family situational status before sending a depo... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Had a wonderful experience with Lancaster Puppies and The Lapp Family. We have the cutest little Boston Terrier with the sweetest personality. We are so grateful for everything. He’s been to the vet a... See more
Company replied
I fell in love with a little Jack Russell Terrier puppy, and really wanted to purchase her. She was all the way over on the East Coast! I wasn't sure I could work things out, but the seller was very h... See more
Company replied
My husband dream dog is a Jack Russell Terrier. I found this site and the service is fast, professional and we love the new addition to our family. Adrian the seller was awesome. Furry Trails deliver... See more
Company replied
Company details
Written by the company
At Lancaster Puppies, we connect people with puppies. We make it easy for people to find healthy, happy puppies from reputable dog breeders across the U.S. Whether you are looking for a purebred pup or a designer dog, we can help you find your puppy today!
Contact info
17555, Narvon, United States
- 717-200-3053
- contact@lancasterpuppies.com
- lancasterpuppies.com
4.2
Great
196 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 92% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I have purchased pups from Lancaster…
I have purchased pups from Lancaster puppies a few times and every time the process was easy. The breeders we’re friendly and easy to get in contact with. Some offer payment portals which helps a lot. And off course you get a wide range of breeds and prices. I Always have a pleasant experience .
7 March 2026
Unprompted review
Reply from Lancaster Puppies
Hi Deshiree! Thank you for being a loyal user of our platform! It's wonderful to hear that every experience has been a positive one and that you've found our breeders friendly and easy to work with. We really appreciate you taking the time to share this, and we look forward to helping you find your next furry family member.
Reply from Lancaster Puppies
Hi Kayla,
Thank you for your kind words and positive feedback! We’re so happy to hear you had a great experience. Our team strives to provide the best service, and it's wonderful to know that it made a difference for you.
If you need anything else or have any further questions, feel free to reach out to us. We’re always here to help!
Dont trust lancaster puppies
This company contact me and asked me to join their platform. Against my better judgement (since this is a known puppy mill page) I accepted. I added my puppies. A couple days later I went to verify my id and it was denied. So I contacted the lady that called me and told her. She said that she would look into it. I them received an email that said it was verified. Then I received another email saying it was shut down and then another unverifying my ID. I emailed then about this thinking it was a mistake . I followed all guidelines and such. They said "they reserve the right to cancel anyone at anytime ".. so not only did lancaster puppies waste my time which is very valuable to me as a full time mother of 4 and pet owner and breeder they also got my personal information and photos of my identification documents. So either, they are against people selling puppies off their website that are not from puppy mills and are actually bred for health temperment and function. Against breeders that sell every puppy with a return contract and health guarantee or they are against breeders who also help rescue puppies that need it or they are just out scamming and commiting identity theft. Thank you lancaster puppies you are a real con artist.
2 March 2026
Unprompted review
Reply from Lancaster Puppies
Hi there,
Thank you for sharing your feedback with us, and we’re sorry to hear about your experience. We understand your frustration and want to assure you that we take matters like this very seriously.
Our Trust & Safety team works hard to detect suspicious listings, but we also rely on the community’s help to ensure that the platform remains safe for all pets and families. If you notice anything concerning in the future, please report it here: https://support.lancasterpuppies.com/support/solutions/articles/47001276143-reporting-a-listing
.
We encourage all buyers and sellers to use our Pet Payments service for added security. With Pet Payments, funds are held in escrow until the buyer confirms they have received the pet in good condition, helping to reduce the risk of fraud and miscommunication. We always strive to protect our users, and Pet Payments provides an added layer of security throughout the process.
If you have any concerns or questions about the process, please feel free to contact us at support@lancasterpuppies.com
, and we will be happy to assist.
Thank you again for your feedback, and we hope we can improve your experience.
Verify seller and make sure you don’t get scammed
Love the dog and the previous owners. Explained thoroughly throughout the process. Great website to get a dog. This my second time buying from here and they are great people. Thank you!
28 February 2026
Unprompted review
Reply from Lancaster Puppies
Hi Elyas,
Thank you for sharing your experience with us! We’re so glad to hear that you love your new dog and had a smooth process with the previous owners. It’s great to know that this is your second time using our platform and that we could continue to meet your expectations.
As always, we encourage our buyers to verify sellers to ensure peace of mind. If you need any further assistance or have any questions in the future, please don’t hesitate to reach out!
Beware of scam listings
We "purchased" a Maltipoo listed on this site. We agreed on price, and set a time and address to pick up the puppy. Got to said address and the poor woman who answered the door had no clue about any dog, had never heard the breeders name. Clearly, a completely fictious post to scam people. DO NOT believe the "our breeders are vetted" bull crap. They clearly are not.
27 February 2026
Unprompted review
Reply from Lancaster Puppies
Hi Kurt,
Thank you for your review, and we’re sorry to hear about the experience you had with your Maltipoo purchase. We completely understand how frustrating it must be to deal with such a situation, and we take these matters very seriously.
We always strive to ensure that our breeders are vetted and compliant with our guidelines, but we recognize that scams can sometimes slip through the cracks. If you encountered any fraudulent or misleading listings, we would appreciate it if you could share any relevant details or evidence so we can investigate further. Our goal is to create a safe and reliable platform for both buyers and sellers.
We highly recommend using Pet Payments for added security when purchasing a pet. This service ensures that funds are held securely in escrow until you confirm the pet has been rehomed as agreed, giving both buyers and sellers peace of mind throughout the process.
If you have any questions or need further assistance, please don’t hesitate to reach out to us at support@lancasterpuppies.com
Thank you for bringing this to our attention.
Mr Schwartz
Mr Schwartz had a very healthy and happy puppy. He is so smart. . Mr Schwartz explained all we needed to know about Prince. He’s followed up twice since we got the puppy. He truly cares about his dogs.
21 February 2026
Unprompted review
Reply from Lancaster Puppies
Hi Kurt,
Thank you for your wonderful review! We’re so happy to hear that Mr. Schwartz provided a healthy and happy puppy, and it’s great to know that Prince is doing so well. It’s always encouraging to hear that breeders truly care about the well-being of their pets and follow up with buyers.
If you have any other questions or need assistance, feel free to reach out. We’re always here to help!
Breeder
Tab was so great and easy to communicate with. She made buying our pup so smooth. We would receive updates on how he was doing until it was time for us to pick him up. After we brought Shadow home she would check in to see how he was doing as well. So thankful for her making this process so easy for us, we couldn’t recommend her enough!
7 February 2026
Unprompted review
Reply from Lancaster Puppies
Hi Kalynne,
Thank you for sharing your experience with us! We’re so glad to hear that Tab made the process of buying your pup so smooth and that you’re happy with Shadow. It’s wonderful to know that Tab continues to check in and provide support after the adoption.
If you ever need anything else or have more questions, don’t hesitate to reach out. We’re always here to assist!
Easy site to use
Easy site to use. Payment process was easy too. I'll be sure to use it in the future.
19 February 2026
Unprompted review
Reply from Lancaster Puppies
Hi Preston! We're so glad you found everything straightforward and easy to navigate. Making the process simple for families looking for their perfect puppy is really important to us. Thanks for sharing your experience, and we'd love to help you again in the future!
Google AI says it’s a puppy mill
Why when I ask if it’s a puppy mill Google AI even says it’s a puppy mill Lancaster County, Pennsylvania, is frequently cited as the "puppy mill capital" of the United States due to its high concentration of large-scale commercial breeding operations. These facilities are characterized by prioritizing profit over animal welfare, often keeping dogs in cramped, unsanitary conditions with minimal veterinary care
18 December 2025
Unprompted review
Reply from Lancaster Puppies
Hi James! Thank you for raising these important concerns about animal welfare. We understand the reputation challenges our region faces, and we take breeder standards very seriously. We work hard to vet all our breeders and only partner with those who meet our welfare requirements. We'd welcome the chance to discuss our standards and inspection processes if you'd like to learn more about how we're working to ensure responsible breeding practices.
I thought Augie was very professional…
I thought Augie was very professional and fair on his prices. He make sure that you have everything you need to make the dogs life a good one.
16 February 2026
Unprompted review
Reply from Lancaster Puppies
That's wonderful to hear about your experience with Augie! It sounds like he really cares about making sure each puppy goes to a prepared and loving home. Those are the kind of breeders we're proud to have on our platform. Enjoy your new furry family member!
My husband dream dog is a Jack Russell…
My husband dream dog is a Jack Russell Terrier. I found this site and the service is fast, professional and we love the new addition to our family. Adrian the seller was awesome. Furry Trails deliver was on time , friendly and professional. Highly recommend. Thanks again!
28 January 2026
Unprompted review
Reply from Lancaster Puppies
How exciting that your husband got his dream dog! Jack Russells are such wonderful, energetic companions. We're thrilled everything went smoothly with Adrian and Furry Trails, they both do great work. Wishing you many happy years with your new family member!
Reply from Lancaster Puppies
Hi Frank,
Thank you for your kind words! We're glad to hear that you're enjoying browsing the site. If you need any assistance or have any questions while you search for the perfect pet, feel free to reach out. Happy browsing!
Daystar Puppies
Joshua from Daystar Puppies was great to work with simple process and responsive, my new frenchie is amazing great build for a frenchie exactly what I was looking for at a great price, definitely recommend!
31 January 2026
Unprompted review
Reply from Lancaster Puppies
Congratulations on your new Frenchie! It sounds like Joshua provided exactly the experience we hope for, simple and responsive throughout. French Bulldogs are such wonderful companions, and we're delighted you found the perfect match. Thanks for recommending both Joshua and our platform!
We purchased a bichpoo from Mr Miller
We purchased a bichpoo from Mr. Miller the dog had tapeworms. It took a lot of money and time to get rid of them. I believe that these poor puppies are kept in an unsanitary place. I paid full price for him. The puppy is now healthy. I would be aware of purchasing anything for Mr. Allen Miller.
28 December 2025
Unprompted review
Reply from Lancaster Puppies
Hi Marttha! We are so sorry to hear about the health issues with your puppy and the additional costs you've faced. No family should have to deal with parasites right after bringing home their new companion. We take breeder standards seriously, and we'd like to investigate this situation with Mr. Miller. Please contact our support team so we can look into this properly and ensure other families don't have similar experiences.
Goodman Little Buckeyes
With the help of LancasterPuppies, I was able to boost my ad and sell the majority of our litter. I love this site will definitely use again in the future.
20 January 2026
Unprompted review
Reply from Lancaster Puppies
Hi Sarah, thank you so much for taking the time to share this. We’re really glad to hear the boost helped you find homes for most of the litter, and it’s lovely to know you had a positive experience with us. Wishing you all the best, and we’ll be here whenever you need us again.
This site helps me to locate the kind…
This site helps me to locate the kind of puppy that I am looking for, according to price and location.
20 January 2026
Unprompted review
Reply from Lancaster Puppies
Hi AJ, thanks for your kind feedback. It’s great to hear the site helped you narrow things down by price and location, that’s exactly what we aim to make easier. We hope you find the perfect puppy very soon.
Jasmine worked with me quickly and…
Jasmine worked with me quickly and professionally. I can’t thank her enough
14 January 2026
Unprompted review
Reply from Lancaster Puppies
Hi Melissa, thank you so much for your kind review! If you ever have suggestions or questions, don’t hesitate to reach out to us at support@lancasterpuppies.com. Have a lovely day!
My Son Bought a Mixed Breed Dog On This Site
My son bought a mixed breed dog on this site and we drove many miles to pick it up. For safety we met at a busy gas station, since we were exchanging money for the dog. The puppy seemed healthy, although she threw up her cheap dog food on the way home although her owner said she had not eaten since the day before and it was late afternoon. She is thriving now on a dog appropriate human food diet. She is a great dog, loves other dogs, people and children, and we are very happy with her but she was full of worms when supposedly she was wormed. That is not really a problem to us since we know puppies often have worms and need to be treated a few times, though she had so many we thought she may have never been treated. We do believe her breeder may have been a back yard breeder but that, in our experience, is much better than a puppy mill. This pup, who was about ten weeks when we got her, has turned out fine on an appropriate human food diet.
20 February 2025
Unprompted review
Reply from Lancaster Puppies
Hi Sabina! Thank you for taking the time to share such a detailed and honest review. We’re really glad to hear your puppy has settled in well and is thriving in her new home. While individual breeder practices can vary, we do encourage all buyers to continue veterinary care after collection, as puppies often require multiple rounds of worming regardless. We appreciate your thoughtful feedback and are pleased to hear your family is happy with your new addition.
I own 2 Lancaster Cavapoos
I purchased my dame and sire on this site love, LancasterPuppies. Now I’m selling their puppies.
8 January 2026
Unprompted review
Reply from Lancaster Puppies
Hi Sharon! Thank you for your wonderful feedback! We’re so glad you’re enjoying the site and finding loving homes for your puppies. Wishing you and your furry friends all the best.
Reply from Lancaster Puppies
Hi Adam,
Thank you for your review. We’re glad to hear you found Lancaster Puppies helpful in your search, and we wish you all the best as you continue looking for the right dog.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.