Can't really beat the service I got with Ladders and Access. I bought a big ladder at a great price that offered next day shipping. The next morning I went out to load my van, and a friendly courier g... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I ordered a combination ladder platform from the website. Great price. It was delivered within 2 days. Great service. My only criticism is that I didn't receive a delivery notification, so it was a... See more
The pricing was the best I could find online with ready availability. The free delivery was within two days of placing the order. The ladders were neatly packed with no damage. The order process was v... See more
Company replied
Phoned the customer service department, before purchasing the ladder. They were very helpful and informative about which ladder would suit my requirements. The ladder was scheduled to arrive a few day... See more
Company replied
Company details
Written by the company
Ladders & Access - Working-at-height equipment since 2003 We supply trade‑quality ladders, scaffold towers, platforms, storage and fall‑protection across the UK. Our range covers extension, step and GRP ladders, roof/loft ladders, podium steps and mobile towers from trusted manufacturers, aligned to current standards where applicable (e.g., EN131). Not sure what you need? We’ll advise on height, material and load rating for your task. We serve homeowners, trades and organisations, with trade and council accounts available. Why choose us: 20+ years’ experience | Competitive pricing | Fast UK delivery | Support before and after purchase For advice or a quote, call 01746 781587.
Contact info
1st Floor Aztec Centre, Aztec West, Almondsbury, BS32 4TD, Bristol, United Kingdom
- 01746 781587
- info@laddersandaccess.co.uk
- laddersandaccess.co.uk
4.5
Excellent
170 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 33% of negative reviews
Typically replies within 2 weeks
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Purchased a Minimax Tower
I purchased a Minimax tower from Ladders and Access and find it to be very functional. Very cost efficient and durable. Quality product that I would recommend to anyone.
15 October 2017
Unprompted review
Quality Merchandise
The quality of the products on their site is undeniable. The customer service is excellent if you have a question and the promptness is appreciated. Ladders and Access has clear and concise time frames for delivery of each product. My products arrived in the time they allotted. The entire process from start to finish is just seamless. That’s why I recommend buying from their site.
12 October 2017
Unprompted review
Above and beyond!
Have ordered a number of times from ladders and access and have nothing but good things to say. Quality products and Andy went above and beyond to help me pick the best product suited for us! Would definitely recommend!
19 August 2017
Unprompted review
A+ service
Brilliant service, will definitely buy from this company again.
4 July 2017
Unprompted review
Best service and prices around!
Been a regular customer of Ladders and Access for many a year, the quality of the products and the service have kept me coming back.
I have nothing but good things to say about the guys over at Ladders and Access....keep up the good work!
3 July 2017
Unprompted review
heavy duty stair climber
We ordered a heavy duty stair climber. The photo on the website of the equipment in action helpful and it is pretty much just as it is described. It was easy to order and confirmation received promptly. I wasn't sure when it would be delivered and when i phoned, I spoke to Andy straight off who was both helpful and friendly. Product arrived on the day as advised. We are happy with the product, the price and the customer service :)
3 July 2017
Unprompted review
Bought a ladder
Bought a ladder. Obviously...
It was exactly as I'd pictured it. Very good quality and a great price. Communication was great. There was a slight delay in the time frame but these things happen. I happily recommend this company. They are trying hard to please and that's all you can ask, isn't it?
georgethegreek!
19 June 2017
Unprompted review
Very satisfied
Regular customer of Ladders and Access. Good website, simple purchasing procedure and excellent follow-up and after-sales service.
28 May 2017
Unprompted review
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