I ordered and received an Ellen Wille Lovely Topper Pearl Blonde. Unfortunately It did not match the on- line description ...instead of being described as ash blonde it has reddy orangy roots. Upon o... See more
Company replied
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I ordered and received an Ellen Wille Lovely Topper Pearl Blonde. Unfortunately It did not match the on- line description ...instead of being described as ash blonde it has reddy orangy roots. Upon o... See more
Company replied
Wonderful service as usual from Kristina! Speedy delivery of luxuriant Raquel Welch 18'' Style Forward topper in Honey Ginger. The colour match is precisely the colour pictured, and blends with my... See more
Company replied
Nice wig, great quality but colour difference. In video mocha colour much darker with limited cream highlights. In reality, this wig received mainly cream with minimal brown mocha. No returns policy.
Company replied
I have nothing bad to say about this company apart from never ever getting a response from any form of communication. otherwise everything else is great - good brands, good prices, and prompt delivery... See more
•Simple solutions for fine and thinning hair. •Beautiful colour options. •Instant volume and length. •Every day is a good hair day!
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I am so pleased with my recent purchase of a Belle Tress wig. I wasn't sure exactly what I wanted, so I Emailed Kristina and she was extremely knowledgeable and helpful.
I was kept informed on the progress of my order and it arrived beautifully boxed and packaged.
Great vendor and I would definitely use again.

Reply from Kristina Young Hair Additions
Very good product & fast delivery I did send an email to merchant previously I don't how I have managed my units before this spray

Reply from Kristina Young Hair Additions
Purchased a jon renau steamer for my synthetic wig after watching reviews of people using the product. As this is a product from the USA and their voltage is 110, you need an adaptor to reduce the voltage from UK 240v to US 110v. I thought as KY are selling this product to customers in the UK, the adaptor would come with the Steamer. No. I was wrong. You have to purchase a reducing voltage convertor separately and they aren't cheap! They range from £50 - £100 depending on the type. I requested advice from KY but was told they don't recommend any particular brand of adaptor. There are quite a few on the market, available on line but I can find no information about which type is best to use with this Steamer. It has to be 300w at least, but some of them tell you not to use with hair dryers, or heated hair products. All very confusing. I've had no good advice or help from KY, who are selling these Steamers in the UK and Europe. Now they won't give me a refund for this item which has never left the box it arrived in! Very poor, unhelpful customer service. I will be seeking further advice on my consumer rights regarding this matter. If you're considering buying a Jon Renau Steamer, be aware of this before you purchase.

Reply from Kristina Young Hair Additions
I have purchased a number of pieces from Kristina Young and the customer service and communication has always been excellent. Highly recommended.

Reply from Kristina Young Hair Additions
The color and the style is just amazing. I´m IN LOVE
She´s easy to wear,
The cap is very comfortable to wear with a lot of stretch
Hi ime finding it extremley difficult to get in touch with the company I've rang 4 times left voicemails no reply I've text the number and emailed 3 times still no reply 🤔

Reply from Kristina Young Hair Additions

Reply from Kristina Young Hair Additions
Every order with this company is a delight! They are so helpful and honest, I’ll be recommending them to everyone! ❤️ A big 5 star review from me!
Always excellent service- Kristina and the team will answer any questions you have promptly and give great advice. Customer service is second to none, products are packed beautifully and you are kept informed throughout the whole process
Kristina Young is a lovely person and her website gives you a really good idea of what you're going to get. She clearly spends a lot of time videoing all the wigs and toppers for her website. I had an issue with a topper that was on perpetual back order and she was able to talk it all through with me until it was all resolved.
She's great!
Kristina was very helpful and knowledgeable. When I was going to order the wrong thing, she knew better than I did what would work.
Kristina ordered in an item just for me, and it arrived this weekend, and I've already worn it twice. Great recommendation. Really pleased. Thank you.
Really lovely I feel more confident going out now thank you
Superb company to deal with, I didn't expect so much help when my original order was in short supply and delayed. I got lots of lovely help to guide me to making two fantastic choices, thank you Kristina!
I have never used this company before so was a bit worried but no need. Received a very helpful email and my product was delivered on time and very well packaged. Excellent service and I will definitely be using them again.
Excellent service , lovely hair at a reasonable price . Ive bought a few toppers here and always happy .

Reply from Kristina Young Hair Additions
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