Koriwhiskey Reviews 

536
TrustScore 2.5 out of 5

2.7

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Review summary

Created with AI, based on recent reviews

Considering 274 reviews, most reviewers were unhappy with their experience overall. Many customers found the products overpriced for their actual quality, often describing them as cheap, tiny, or not handmade as advertised. Reviewers frequently noted mass-produced glasses with visible seams, shipped from China, contrary to expectations of handcrafted Japanese items. Significant delivery delays were common, with some orders never arriving. Arriving orders sometimes contained damaged items or had inadequate packaging, often just bubble wrap. However, some people were satisfied with the quality and design of the glasses, finding them beautiful and suitable for gifting. A few people also praised the packaging, noting items arrived intact and beautifully wrapped. Some reviewers had positive experiences with delivery, finding it fast or receiving updates, and a small portion reported good customer service.

What people talk about most

Product

Users describe ambiguous interactions with product, with many reviewers praising the beauty, elegance, and... See more

Quality

Clients share ambiguous opinions on quality, with some reviewers praising the excellent quality,... See more

Delivery service

Customers consistently note ambiguous experiences with delivery service, with many reporting significant... See more

Order

Reviewers mention ambiguous feedback about order experiences, with many expressing significant... See more

Price

Reviewers highlight negative aspects of price, with many feeling that the products are overpriced and not... See more

Reviews shaping this summary

Rated 2 out of 5 stars

Wish I came across this review page before placing order with Kori Whiskey. After placing an order, I never received email on order confirmation - which feels highly spammy. And when the order finally... See more

Rated 2 out of 5 stars

I ordered 2 glasses, one arrived damaged in transit. Whilst the look and quality of the glasses is second to none the customer service has let the product down. Multiple emails, messages and no conta... See more

Rated 4 out of 5 stars

Two glasses were ordered - Fuji and Asama. This was a special gift for Christmas. When the items arrived, they were beautifully packaged in individual boxes, and were just like the photos on the web... See more

Rated 4 out of 5 stars

It was not what I expected. The glasses were much smaller and lighter than I expected. Our large cube ice did not fit. So we made slightly smaller, round ice cubes that fit perfectly. We has our f... See more



Contact info

2.7

Poor

TrustScore 2.5 out of 5

536 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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2.7

All reviews

(536)

291 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

my order took 3 weeks to arrive and…

my order took 3 weeks to arrive and when it did I was shocked how terribly it was packaged, for what is ment to be a fancy glass(I deem these as an expensive set of 2 glasses!) it was packaged like it was from a jumble sale, in fact I think they would have done a better job. only bubble and foam wrap, i. am really surpised they made it in one piece..not even a cardboard box, I felt embarrassed to give it to my recipient a it was going to be a gift, for that reason I almost didn't bother, I would advise not buying if they are a gift for someone else as they don't look a considered purchase. there was no paper label on the glass identifying what they were or the brand, no fancy wooden box that you see in the pictures, not even a cardboard box. I feel I have been ripped off and would advise against purchasing. I won't be a repeat customer. order at your own risk.

21 December 2025
Unprompted review
Rated 1 out of 5 stars

Scam. Fake advertising and lowest quality product

Company is a scam. Ordered 2 glasses for $80 expecting handcrafted glasses from Japan. They were shipped from China and when they eventually arrived they were the lowest quality glasses that I’ve ever seen. Glass felt like plastic with false wood surround. Very disappointed with the extremely low quality and false advertising. Still no response from the business to try to arrange a return and refund. Avoid at all costs.

27 December 2025
Unprompted review
Rated 5 out of 5 stars

Hayate Whiskey Glass & Kin Gold Foil Glass

Ease of ordering -order tracking could be a bit more precise.
Shipping took a bit longer, likely due to the upcoming festive season.
Excellent secure packing.
Glasses are of good quality and aesthetic.

22 December 2025
Unprompted review
Rated 2 out of 5 stars

Unimpressed

First, it took over 3 weeks to receive the glasses. Second, the tracking site was extremely confusing and filled with 3rd party ads. This was very frustrating as I had no idea when it would arrive. Finally after all of that, I was very disappointed with the quality of the glasses. The glass is very thin and resembles a cheaply made glass. There are seams at the bottom that add to the low quality appearance. For the cost, I expected a glass with substance that felt good in the hand. I have purchased many glasses from we'll known companies and their quality is superior.
I will not be using these and may just recycle them.

26 December 2025
Unprompted review
Rated 5 out of 5 stars

Beautiful glasses

Easy to order, they took a few weeks to come but coming from Japan and Christmas is a busy time it is understandable the glasses arrived in time and are beautiful, so definitely worth the wait, I will definitely order again but will order well in advance and now i know they are a dependable company I will be more relaxed while I wait knowing they will turn up beautiful glasses

30 November 2025
Unprompted review
Rated 1 out of 5 stars

Scammers

Scammers. Sell cheap moulded glasses as premium handcrafted Japanese glass. Going to my credit card company to get a refund. Avoid like the plague.

25 December 2025
Unprompted review
Rated 1 out of 5 stars

Avoid Kori Whiskey at all costs

Avoid Kori Whiskey at all costs. Absolute disgrace of a company.

I spent £80 over two months ago and never received a single thing. The parcel was sent with Evri (which already tells you how little they care), and unsurprisingly it was lost. Since then, Kori Whiskey have done absolutely nothing to resolve it.

Customer service is beyond useless. When they do reply — which can take weeks — the responses make no sense whatsoever, don’t address the issue, and feel like they were written by someone who didn’t even read my emails. Then it’s radio silence again. No follow-up. No accountability. No refund. No replacement. Just ignored.

Taking £80 from a customer and then hiding behind a courier you chose yourself is not bad luck — it’s gross incompetence. Once they had my money, they clearly stopped caring. This is not a premium brand; it’s a company happy to take your cash and leave you chasing ghosts.

If you’re thinking of buying from Kori Whiskey, don’t.

One of the worst online purchasing experiences I’ve ever had. £80 gone, months wasted, zero resolution. Utterly shameful.

1 November 2025
Unprompted review
Rated 1 out of 5 stars

This company is a scam

This company is a scam. My husband found this site and asked me to get one for Christmas, which i did. The glass turned up, what a waste of money. Two very clear seams where the glass was joined, showed its clearly made in a mould - unlike their claims that its handmade. Don't bother ordering, its a rip off.

2 December 2025
Unprompted review
Rated 1 out of 5 stars

This company is a scam

This company is a scam.

I ordered something on November 29 and it still is not here. Their customer service does not respond to you. They don't have a phone number and just an email no one answers.

The glasses are cheap junk from China and not handmade in Japan. They are overpriced.

I never received my item and the company does not respond to me so I opened up a dispute with my credit card.

AVOID AT ALL COSTS

24 December 2025
Unprompted review
Rated 1 out of 5 stars

Very disappointed...

My order just arrived. The glasses are miniscule - like shot glasses, they didn't look that tiny online. When I ordered them the email said they'd be delivered within the next few days leading me to assume that they had stock in the UK. However, they took almost a month - having come from China. The reviews here on Trustpilot are dire, for a reason it would seem - wish I'd read them first. It also says they come in a wooden box which they don't. Some bubble wrap and a bit of polystyrene only - these are supposed to be gifts for Christmas and I'm so disappointed with them. I was hoping they'd make a very special gift but I'm kind of ashamed to give them now. Would not recommend, sorry!

23 December 2025
Unprompted review

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