Knight Richardson Reviews 

684
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 165 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the staff is professional, friendly, and exceptionally responsive to any questions throughout the entire property journey. Many people deeply appreciate the smooth, well-managed sales and purchases, noting how efficient, reassuring, and supportive the team always remains. Some reviewers were not happy with the overall communication and experienced unexpected delays during their property transactions over several months. A few customers also noted instances of unhelpful responses, poor organisation, and difficulties in getting timely updates when problems arose.

What people talk about most

Staff

People report high satisfaction with staff, noting that the team is consistently professional, approachable,... See more

Customer service

Clients share positive opinions on customer service, frequently noting that representatives are always quick... See more

User experience

Users describe positive interactions with user experience, highlighting a smooth, well-managed process and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Abdul took over our case and turned this around imminently. With very pushy sellers and solicitors from the other party, he helped us deliver and push this case through no matter what obstacle was thr... See more

Company replied

Rated 5 out of 5 stars

My first house purchase was made as smooth as possible by Knight Richardson. Credit to Isaac with emails & calls. Seb was also very helpful when handing in documents to the office. Isaac was very unde... See more

Company replied

Rated 5 out of 5 stars

We had a very positive experience with Knight Richardson and would highly recommend. They were always quick to respond to our queries and kept us informed of progress. Unfortunately, we had to wit... See more

Company replied

Rated 5 out of 5 stars

What a great law firm! KnightRichardson, KR, handled all the conveyancing on the sale and purchase of our home. Their service throughout was excellent. Friendly but professional and so very respons... See more

Company replied


Company details

  1. Conveyancer
  2. also in
  3. Real Estate Attorney

Written by the company

It is appreciated that each client has different needs in every transaction. Our service is tailor made to cater for a wide range of clients. At no stage will we adopt a “one match fits all” approach. Our systems and modern practices make us a market leader in the industry. Technology and constant development is paramount to our business objectives without compromising the traditional and compliance aspects of the profession. Our core values place the foundations of a successful business on the premise of building strong relationships. We value client retention. If you use of our services, it is our intention to ensure that you use us again should the need arise. This is at the heart of our service. This underpins our core values. We ensure that clients are kept updated throughout the transaction. In addition, we proactively chase all parties to a transaction to ensure that we can deliver on clients expectations.


Contact info

4.8

Excellent

TrustScore 5 out of 5

684 reviews

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No recent history of asking for reviews

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Replied to 37% of negative reviews

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4.8

All reviews

(684)

162 reviews in the last 12 months

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Rated 5 out of 5 stars

Imminent, above and beyond

Abdul took over our case and turned this around imminently. With very pushy sellers and solicitors from the other party, he helped us deliver and push this case through no matter what obstacle was thrown at him he handled it well and communication was above and beyond. Thank you for all your help and support, would highly recommend.

21 August 2026
Unprompted review
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Reply from Knight Richardson

Hi Gabriella, Thank you so much for your fantastic feedback! We are delighted to hear that you had such a positive experience with us. We are thrilled to be of help and please do not hesitate to contact us in the future.

Rated 5 out of 5 stars

5 star experience buying our first home!

I am so grateful our mortgage broker recommended Knight Richardson! They were incredible from the beginning of the process right until completion.

Always contactable, very patient, thorough, and you felt they were genuinely invested in your purchase. It was also clear that their internal communication was as spot on as their external, whoever you spoke always seemed to be up to date on the case and had insight to share as well as solutions to proceed with.

However, the biggest compliment I can pay their business is their promptness with actioning requests. They were often able to help manage and assure my wife and I as we got to grips with buying our first home.

It was a pleasure dealing with Adam, Carys and Tommy - I would recommend them to anyone!

24 July 2026
Unprompted review
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Reply from Knight Richardson

Hi Lewis, Thank you so much for your fantastic feedback! We are delighted to hear that you had such a positive experience with us. We are thrilled to be of help and please do not hesitate to contact us in the future.

Rated 5 out of 5 stars

Knight Richardson made my first house purchase completely stress-free.

Outstanding service from Knight Richardson on my first house purchase. As a first-time buyer I expected the process to be stressful — instead it was genuinely smooth from start to finish.

The communication was excellent throughout. I was kept fully updated by both phone and email at every stage and never had to chase anything. The work was thorough and meticulous, with issues flagged and explained clearly before they became problems.

Special thanks to Abdul Miah, who handled the conveyancing. Abdul was so professional, patient and endlessly responsive, and made a daunting process feel completely manageable.

Highly recommended, especially for first-time buyers.

21 August 2026
Unprompted review
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Reply from Knight Richardson

Hi Rajhan, Thank you so much for your fantastic feedback! We are delighted to hear that you had such a positive experience with us. We are thrilled to be of help and please do not hesitate to contact us in the future.

Rated 5 out of 5 stars

Highly recommended!

We couldn't have asked for a better solicitor for our house purchase. They were professional, proactive and always quick to answer our questions. They made what can be a stressful process feel straight forward and smooth. Highly recommended!

18 August 2026
Unprompted review
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Reply from Knight Richardson

Hi Elizabeth, Thank you so much for your fantastic feedback! We are delighted to hear that you had such a positive experience with us. We are thrilled to be of help and please do not hesitate to contact us in the future.

Rated 5 out of 5 stars

We just bought our first home

We just bought our first home, chain free, in what felt like record time. Millie, Abigail and Isaac were extremely attentive, approachable and efficient every step of the way. I highly recommend this company to anyone looking for a fast-acting and friendly conveyancer.

10 August 2026
Unprompted review
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Reply from Knight Richardson

Hi Jessica, Thank you so much for your fantastic feedback! We are delighted to hear that you had such a positive experience with us. We are thrilled to be of help and please do not hesitate to contact us in the future.

Rated 5 out of 5 stars

The best service and Team

Could not recommend Knight Richardson enough! Hasan is handling my property purchase and is absolutely fantastic. Excellent communication, super professional and deals with everything promptly. Thank you to Hasan, Seb, Adam and the whole team!

16 August 2026
Unprompted review
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Reply from Knight Richardson

Hi Grace, Thank you so much for your fantastic feedback! We are delighted to hear that you had such a positive experience with us. We are thrilled to be of help and please do not hesitate to contact us in the future.

Rated 5 out of 5 stars

Joe and Kristian have been fantastic…

Joe and Kristian have been fantastic with my house move, acting for my sale and purchase. They always s responded quickly and answered all my questions, however small. I'm not local to them either but this made no difference at all. I would definitely recommend and would definitely use again.

15 August 2026
Unprompted review
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Reply from Knight Richardson

Hi Amanda, Thank you so much for your fantastic feedback! We are delighted to hear that you had such a positive experience with us. We are thrilled to be of help and please do not hesitate to contact us in the future.

Rated 5 out of 5 stars

Outstanding Service from Start to Finish – Highly Recommended

Outstanding Service from Start to Finish – Highly Recommended

We used Knight Richardson Conveyancing for both the sale of our property and the purchase of our new home, and the service we received throughout the entire process was exceptional.

James, our conveyancer, was absolutely fantastic. His communication was faultless from start to finish. We were kept fully informed at every stage, and he was always clear, responsive and reassuring. What particularly stood out was his dedication to keeping us updated, even communicating with us outside of normal working hours when there were important developments. That level of commitment made what can be a very stressful process feel incredibly well managed.

I also spoke with Adam when I called with a question, and he was equally professional, knowledgeable and helpful. Nothing felt like too much trouble, and the level of customer service across the team was excellent.

Having now experienced Knight Richardson for both a sale and a purchase, we wouldn’t hesitate to recommend them. Professional, proactive, approachable and genuinely excellent at communicating.

We would highly recommend Knight Richardson Conveyancing to anyone looking for a conveyancer and would definitely use them again in the future.

A genuine five-star service from beginning to end.

19 July 2026
Unprompted review
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Reply from Knight Richardson

Hi Fraser, Thank you so much for your fantastic feedback! We are delighted to hear that you had such a positive experience with us. We are thrilled to be of help and please do not hesitate to contact us in the future.

Rated 5 out of 5 stars

Excellent service from Kirsti and Charlotte at Knight Richardson!

From the very beginning, Kirsti and Charlotte have been absolutely fantastic. They are both lovely people to deal with and have made what can often be a stressful process of purchasing a property feel incredibly easy and straightforward.

They have kept me updated wherever possible throughout the process, have always been helpful and approachable, and have gone above and beyond to make sure everything has progressed as smoothly as possible.

We are due to complete next week, having only had our offer accepted at the beginning of July, so the turnaround has been fantastic. I appreciate that this is a much quicker timeframe than would normally be expected, particularly as we were under some pressure from our sellers, but Kirsti and Charlotte have been brilliant in helping to keep everything moving.

I honestly couldn't recommend them highly enough. Professional, friendly, efficient and genuinely lovely people to deal with. Thank you both for all your help!

14 August 2026
Unprompted review
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Reply from Knight Richardson

Hi Emily, Thank you so much for your fantastic feedback! We are delighted to hear that you had such a positive experience with us. We are thrilled to be of help and please do not hesitate to contact us in the future.

Rated 5 out of 5 stars

Great team and great work have been…

Great team and great work have been done to help us achieve our little dream!Would definitely recommend to everyone 😄

7 August 2026
Unprompted review
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Reply from Knight Richardson

Thank you so much for your fantastic feedback! We are delighted to hear that you had such a positive experience with us. We are thrilled to be of help and please do not hesitate to contact us in the future.

Rated 5 out of 5 stars

Handled a complex case perfectly

If you are looking for a conveyancing firm that actually goes above and beyond, this is the one. I am currently completing a transaction with them that is far from straightforward, and they have been nothing short of amazing throughout the entire journey.

What stood out to me the most was the genuine care and attention to detail they gave to a very complex case. Rather than feeling like just another file on a desk, I felt completely supported.

Isaac deserves a huge personal thank you. His communication, calm approach, and proactive attitude ensured that the entire process progressed without a hitch, despite the complications. He has made what could have been a nightmare experience feel easy and manageable.

They genuinely care about their clients, and that personal touch makes a world of difference when dealing with a tricky situation. I wouldn’t consider using or recommending another firm - they are truly top-tier. Thank you so much for all your hard work!

14 August 2026
Unprompted review
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Reply from Knight Richardson

Hi Beth, Thank you so much for your fantastic feedback! We are delighted to hear that you had such a positive experience with us. We are thrilled to be of help and please do not hesitate to contact us in the future.

Rated 5 out of 5 stars

Highly Recommend

Dealt with Adam and his team from the get go - found them to be extremely professional, friendly and kept me well informed through out the whole process. I would hesitate to recommend them if you are buying or selling your property !!

10 August 2026
Unprompted review
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Reply from Knight Richardson

Hi Ollie, Thank you so much for your fantastic feedback! We are delighted to hear that you had such a positive experience with us. We are thrilled to be of help and please do not hesitate to contact us in the future.

Rated 1 out of 5 stars

Do not use them unless you're willing to waste time and money

Do not use Knight Richardson (KR) unless your sale is 100% simple and/or resembles a textbook exercise. The moment an unexpected issue arises, their communication and proactive care collapse miserably.

I hired KR for my flat sale in mid May 2025. The buyer also instructed KR in the (in vain) hope to speed things up. Everything was fine until early July, when the buyer’s lender requested a Deed of Variation (DoV) due to a missing forfeiture clause in the lease of my flat.

My solicitor, Joe Nash, and his junior, Kristian Gill, completely failed to inform me about this. They went silent for over 10 working days, leaving me to discover on my own that a DoV had even been requested. They never explained the complex steps, the long timeline, nor the extra costs involved. While the freeholder’s solicitors caused most of the delays, Joe and Kristian didn’t proactively chase things and gave me either telegraphic information or incorrect one, for example when Kristian told me that I couldn’t contact the freeholder’s solicitor because I had a conflict of interest in the process. How can I be in conflict of interest if I am the leaseholder? Indeed it turned out that I couldn't contact them because I was not the direct customer (the freeholder was).

To make matters worse, once the DoV was executed nearly four months later, the buyer’s solicitor - Adam Chowdhury, also at KR - refused to proceed because the seller’s management pack was now more than six months old. Adam had sat on the documentation for four months without raising standard queries, implying that I would have to pay over £500 for a replacement pack simply because KR let the original expire. At that point I raised a formal complaint, which was handled internally by Isaac Chowdhury (Joe’s manager and Adam’s brother). Isaac dismissed my concerns, claiming KR was not at fault and refusing to address Adam’s inaction because Adam represented the buyer, despite the fact that he works for the same firm.
I took the matter to the Legal Ombudsman, who investigated and formally ruled that KR’s service fell unacceptably short of professional standards. The Ombudsman ordered KR to pay me compensation for the distress and delays in a transaction that dragged on for over seven months. Joe also sent a written apology following the dismissive and whitewashed responses I received from Isaac.
If your transaction encounters any complications, KR will let you down immensely. Look elsewhere for reliable legal representation. Hopefully people will find my experience useful and the Council for Licensed Conveyancers (CLC) will also look into this in case KR’s accreditation needs to be reconsidered.

13 August 2026
Unprompted review
Rated 5 out of 5 stars

Customer for Life

This is now my 3rd time using Knight Richardson for house sales and remortgages. They are consistently the best in the market, supportive, patient and hard working. Thanks to Hasan for your hard work on this difficult sale, wouldn’t have happened without you.

11 August 2026
Unprompted review
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Reply from Knight Richardson

Hi Jamie, Thank you so much for your fantastic feedback! We are delighted to hear that you had such a positive experience with us. We are thrilled to be of help and please do not hesitate to contact us in the future.

Rated 5 out of 5 stars

Fantastic Experience

Fantastic experience buying our first home with Knight Richardson! Our main contact Hasan was knowledgeable, punctual and reassuring, making the whole process of buying a home for the first time an enjoyable experience and stress free. We flew through the whole process in just two months and would highly recommend! Thanks to the whole team

5 August 2026
Unprompted review
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Reply from Knight Richardson

Hi Gareth, Thank you so much for your fantastic feedback! We are delighted to hear that you had such a positive experience with us. We are thrilled to be of help and please do not hesitate to contact us in the future.

Rated 5 out of 5 stars

My experience with these guys was…

My experience with these guys was amazing, they were very punctual and trustworthy.

4 August 2026
Unprompted review
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Reply from Knight Richardson

Hi Vasile, Thank you so much for your fantastic feedback! We are delighted to hear that you had such a positive experience with us. We are thrilled to be of help and please do not hesitate to contact us in the future.

Rated 5 out of 5 stars

Great experience with afra khan

We had an excellent experience with Afra Khan throughout our house purchase. She was professional, knowledgeable, and incredibly supportive from start to finish.
What stood out the most was her communication. She always responded to our emails very quickly, and on several occasions she even replied outside of normal working hours. Her dedication and commitment to keeping everything moving gave us real confidence during what can be a stressful process.
Afra went above and beyond to ensure everything was handled efficiently, and we truly appreciated her hard work and attention to detail. We are very grateful for all her support and would highly recommend Afra Khan to anyone looking for a dedicated and reliable solicitor.

31 July 2026
Unprompted review
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Reply from Knight Richardson

Hi Ladejo, Thank you so much for your fantastic feedback! We are delighted to hear that you had such a positive experience with us. We are thrilled to be of help and please do not hesitate to contact us in the future.

Rated 1 out of 5 stars

Avoid at all costs

Avoid at all costs. I appointed Knight Richardson to assist with a property purchase in June 2026, paying a premium cost for what I hoped was a premium service. Unfortunately this was quickly found to not be the case, throughout the transaction the communication was poor, often leading to me chasing up simple enquiries multiple times with no response, often not getting an answer at all.

Due to the lack of clarity of crucial matters, I withdrew from the transaction just to be issued with a £450 abortion fee following a review of initial enquiries. Surprisingly, this was the only time the communication was of any standard, when they were chasing this payment and threatening small claims court summons if not paid within a short deadline.

The assistant at the firm was rude, unprofessional and unsympathetic regarding the matter, dismissing all concerns raised and speaking over me as I attempted to speak.

I attempted to speak to a senior member of staff, just to be told that they were too busy to take my call and when I requested a callback, was told that they were too busy and to either pay the fee or a small claims court application would be made.

I’ve never dealt with a more abrasive, rude conveyancing company in my life, they’re incompetent, rude and provide the worst communication. Avoid to prevent wasting your money.

29 July 2026
Unprompted review
Rated 5 out of 5 stars

My experience with Afra Khan was 10/10

My experience with Afra Khan was 10/10. She is a huge asset to the firm. Always willing to pick up the phone to the bank, or any stakeholder necessary. Many people would sit on things or hide behind an email, whereas Afra gets out ahead and is highly proactive. I would ask for her every time following my experience.

1 June 2026
Unprompted review
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Reply from Knight Richardson

Hi Tom, Thank you so much for your fantastic feedback! We are delighted to hear that you had such a positive experience with us. We are thrilled to be of help and please do not hesitate to contact us in the future.

Rated 5 out of 5 stars

I have used this company before and…

I have used this company before and they are excellent. Millie was brilliant dealing with my property sale. Fantastic service as everything went great.

23 July 2026
Unprompted review
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Reply from Knight Richardson

Hi Billy, Thank you so much for your fantastic feedback! We are delighted to hear that you had such a positive experience with us. We are thrilled to be of help and please do not hesitate to contact us in the future.

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