Knight Richardson Reviews 

688
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 163 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for being exceptionally helpful, professional, and ready to answer any questions. People love how smooth and stress-free their property purchases and sales turn out thanks to the team. Reviewers note quick response times and efficient guidance that make the process easy to understand. Some reviewers were not happy with the communication and felt that things were occasionally unorganized or delayed. A few consumers also mentioned dealing with poor responsiveness, missing items, and frustrating challenges during their transaction. Others noted that unexpected issues led to difficult situations and unhelpful support when resolving complaints.

What people talk about most

Staff

Consumers express deep satisfaction and appreciation, finding the staff to be extremely supportive,... See more

Service

Users describe positive interactions with service, highlighting the supportive team that makes the moving... See more

Customer service

Customers had positive experiences with customer service, noting that reviewers felt supported by staff who... See more

User experience

Reviewers highlight positive aspects of user experience, noting that the professional support and human... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Buying your first home can be stressful! The conveyancing part was not. Carys and Adam along with the team were extremely supportive. One of the best part of the service was we could pick the phone an... See more

Company replied

Rated 5 out of 5 stars

Abdul took over our case and turned this around imminently. With very pushy sellers and solicitors from the other party, he helped us deliver and push this case through no matter what obstacle was thr... See more

Company replied

Rated 5 out of 5 stars

What a great law firm! KnightRichardson, KR, handled all the conveyancing on the sale and purchase of our home. Their service throughout was excellent. Friendly but professional and so very respons... See more

Company replied

Rated 5 out of 5 stars

My first house purchase was made as smooth as possible by Knight Richardson. Credit to Isaac with emails & calls. Seb was also very helpful when handing in documents to the office. Isaac was very unde... See more

Company replied


Company details

  1. Conveyancer
  2. also in
  3. Real Estate Attorney

Written by the company

It is appreciated that each client has different needs in every transaction. Our service is tailor made to cater for a wide range of clients. At no stage will we adopt a “one match fits all” approach. Our systems and modern practices make us a market leader in the industry. Technology and constant development is paramount to our business objectives without compromising the traditional and compliance aspects of the profession. Our core values place the foundations of a successful business on the premise of building strong relationships. We value client retention. If you use of our services, it is our intention to ensure that you use us again should the need arise. This is at the heart of our service. This underpins our core values. We ensure that clients are kept updated throughout the transaction. In addition, we proactively chase all parties to a transaction to ensure that we can deliver on clients expectations.


Contact info

4.8

Excellent

TrustScore 5 out of 5

688 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 37% of negative reviews

Typically replies within 24 hours

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4.8

All reviews

(688)

166 reviews in the last 12 months

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Rated 5 out of 5 stars

Great experience with afra khan

We had an excellent experience with Afra Khan throughout our house purchase. She was professional, knowledgeable, and incredibly supportive from start to finish.
What stood out the most was her communication. She always responded to our emails very quickly, and on several occasions she even replied outside of normal working hours. Her dedication and commitment to keeping everything moving gave us real confidence during what can be a stressful process.
Afra went above and beyond to ensure everything was handled efficiently, and we truly appreciated her hard work and attention to detail. We are very grateful for all her support and would highly recommend Afra Khan to anyone looking for a dedicated and reliable solicitor.

31 July 2026
Unprompted review
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Reply from Knight Richardson

Hi Ladejo, Thank you so much for your fantastic feedback! We are delighted to hear that you had such a positive experience with us. We are thrilled to be of help and please do not hesitate to contact us in the future.

Rated 1 out of 5 stars

Avoid at all costs

Avoid at all costs. I appointed Knight Richardson to assist with a property purchase in June 2026, paying a premium cost for what I hoped was a premium service. Unfortunately this was quickly found to not be the case, throughout the transaction the communication was poor, often leading to me chasing up simple enquiries multiple times with no response, often not getting an answer at all.

Due to the lack of clarity of crucial matters, I withdrew from the transaction just to be issued with a £450 abortion fee following a review of initial enquiries. Surprisingly, this was the only time the communication was of any standard, when they were chasing this payment and threatening small claims court summons if not paid within a short deadline.

The assistant at the firm was rude, unprofessional and unsympathetic regarding the matter, dismissing all concerns raised and speaking over me as I attempted to speak.

I attempted to speak to a senior member of staff, just to be told that they were too busy to take my call and when I requested a callback, was told that they were too busy and to either pay the fee or a small claims court application would be made.

I’ve never dealt with a more abrasive, rude conveyancing company in my life, they’re incompetent, rude and provide the worst communication. Avoid to prevent wasting your money.

29 July 2026
Unprompted review
Rated 5 out of 5 stars

My experience with Afra Khan was 10/10

My experience with Afra Khan was 10/10. She is a huge asset to the firm. Always willing to pick up the phone to the bank, or any stakeholder necessary. Many people would sit on things or hide behind an email, whereas Afra gets out ahead and is highly proactive. I would ask for her every time following my experience.

1 June 2026
Unprompted review
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Reply from Knight Richardson

Hi Tom, Thank you so much for your fantastic feedback! We are delighted to hear that you had such a positive experience with us. We are thrilled to be of help and please do not hesitate to contact us in the future.

Rated 5 out of 5 stars

I have used this company before and…

I have used this company before and they are excellent. Millie was brilliant dealing with my property sale. Fantastic service as everything went great.

23 July 2026
Unprompted review
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Reply from Knight Richardson

Hi Billy, Thank you so much for your fantastic feedback! We are delighted to hear that you had such a positive experience with us. We are thrilled to be of help and please do not hesitate to contact us in the future.

Rated 5 out of 5 stars

We recently bought and sold a property…

We recently bought and sold a property with Knight Richardson. Greg was a fantastic case handler. He kept us updated throughout the process and did everything possible to ensure we completed on time.
We have bought a few houses and this was by far the best experience. Highly recommend Knight Richardson.

1 July 2026
Unprompted review
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Reply from Knight Richardson

Thank you so much for your fantastic feedback! We are delighted to hear that you had such a positive experience with us. We are thrilled to be of help and please do not hesitate to contact us in the future.

Rated 5 out of 5 stars

Millie was absolutely brilliant from…

Millie was absolutely brilliant from start to finish. She made what could have been a very stressful process feel smooth and well managed throughout.

She was incredibly responsive to both emails and phone calls, always keeping us updated and answering any questions quickly. What really stood out was how proactive and determined she was to keep everything moving. She wasn't afraid to chase other parties when needed, which made a huge difference in preventing delays.

Thanks to Millie's dedication and persistence, we successfully sold our flat and completed the purchase of our new home in just 12 weeks, which was especially important as we were working to move before the arrival of our baby.

I wouldn't hesitate to recommend Millie to anyone looking for a conveyancing solicitor. Professional, efficient, proactive and genuinely supportive throughout the entire process. I can't thank her enough.

17 July 2026
Unprompted review
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Reply from Knight Richardson

Hi Holly, Thank you so much for your fantastic feedback! We are delighted to hear that you had such a positive experience with us. We are thrilled to be of help and please do not hesitate to contact us in the future.

Rated 5 out of 5 stars

Really good team

Really good team. Communication was excellent. Grateful for all the work they did, making the sale and purchase of new build very straightforward

22 July 2026
Unprompted review
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Reply from Knight Richardson

Hi Matthew, Thank you so much for your fantastic feedback! We are delighted to hear that you had such a positive experience with us. We are thrilled to be of help and please do not hesitate to contact us in the future.

Rated 1 out of 5 stars

Very challenging experience

Very challenging experience, they missed crucial items on searches. Delaying a very simple property purchase over a 6 month period. Became very unpleasant on email and resulted in no property sale and a bill for work they failed on.

30 April 2026
Unprompted review
Rated 5 out of 5 stars

Sale of flat

Millie did an excellent job with the sale of my flat. Dealt with all aspects of the process well and I would recommend Knight Richardson.

13 July 2026
Unprompted review
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Reply from Knight Richardson

Hi Luke, Thank you so much for your fantastic feedback! We are delighted to hear that you had such a positive experience with us. We are thrilled to be of help and please do not hesitate to contact us in the future.

Rated 5 out of 5 stars

Amazing service

I just wanted to say a massive thank you to Adam and Cary for all your help throughout the process. As a first-time buyer, I really had no idea what I was getting myself into, but you both made everything so smooth and stress-free. You were always there to answer my questions, no matter how big or small, and your support and guidance gave me so much confidence. I couldn’t have asked for a better experience and would highly recommend Adam and Cary to anyone looking to buy a home. Thank you again!

16 July 2026
Unprompted review
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Reply from Knight Richardson

Hi Amelia, Thank you so much for your fantastic feedback! We are delighted to hear that you had such a positive experience with us. We are thrilled to be of help and please do not hesitate to contact us in the future.

Rated 5 out of 5 stars

Excellent service

It was a pleasure dealing with Knight Richardson and especially Isaac and Showaib. Every query that I had was answered quickly. I loved the app that the company used and it made dealing with them extremely easy.

I was a bit reticent about using a Conveyancing company instead of a firm of Solicitors as I have done in the past. However, having read previous reviews, I did not need to worry and Knight Richardson really do provide a 5* experience.

13 July 2026
Unprompted review
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Reply from Knight Richardson

Hi Richard, Thank you so much for your fantastic feedback! We are delighted to hear that you had such a positive experience with us. We are thrilled to be of help and please do not hesitate to contact us in the future.

Rated 5 out of 5 stars

I'd like to Kirsti Rock and the team…

I'd like to Kirsti Rock and the team for their support in selling our London flat. The initial online data gathering was smooth in their portal and if we had any questions our responses were answered promptly.
We had a tricky buyer and a sometimes overzealous estate agent and Kirsti in particular was fabulous at navigating us through to a successful completion. I would highly recommend Knight Richardson for their diligence, expertise, patience, and perseverance. thank you all!

3 July 2026
Unprompted review
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Reply from Knight Richardson

Thank you so much for your fantastic feedback! We are delighted to hear that you had such a positive experience with us. We are thrilled to be of help and please do not hesitate to contact us in the future.

Rated 5 out of 5 stars

I had a great experience with Afra Khan…

I had a great experience with Afra Khan handling my sale very smoothly with completion within the requested time
There was a few extra charges which did bump up the final bill a lot compared to original quote but I think this happens with all solicitors?
All in all a good experience and thank you for the smooth transaction

30 June 2026
Unprompted review
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Reply from Knight Richardson

HI Nicola, Thank you so much for your fantastic feedback! We are delighted to hear that you had such a positive experience with us. We are thrilled to be of help and please do not hesitate to contact us in the future.

Rated 4 out of 5 stars

Friendly team, very professional, delivers value

I'd first like to commend Nimaat and Isaac for their support with my staircasing case. It should have been straightforward, but turned out to be quite the nightmare given the delays and lack of diligence from my housing association. But both Nimaat (in particular) and Isaac, both kept me up to date with the processes being executed.

I would highly recommend Knight Richardson for their diligence, expertise, patience, and perseverance.
I had a less than optimal experience with regard to the two online portals I was given access, to gain progress update on my case; I had a better experience simply calling or emailing the team to get updates.

It's for this reason I cannot give a full 5-stars.

19 June 2026
Unprompted review
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Reply from Knight Richardson

Thank you so much for your fantastic feedback! We are delighted to hear that you had such a positive experience with us. We are thrilled to be of help and please do not hesitate to contact us in the future.

Rated 5 out of 5 stars

Professional, Responsive and Reliable Throughout Our House Purchase ⭐⭐⭐⭐⭐

Hassan Ali is a very professional solicitor who has been a pleasure to work with throughout our house purchase. He responds quickly to any questions we have, keeps us regularly updated, and has shown great attention to detail at every stage of the process.
It is clear that he carefully monitors the progress of our purchase and always acts promptly when needed. His communication, professionalism, and dedication have made the whole experience much less stressful.
We are very grateful for all of his hard work and would highly recommend Hassan to anyone looking for a reliable and dedicated solicitor.

25 June 2026
Unprompted review
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Reply from Knight Richardson

Thank you so much for your fantastic feedback! We are delighted to hear that you had such a positive experience with us. We are thrilled to be of help and please do not hesitate to contact us in the future.

Rated 5 out of 5 stars

Would 100% use Knight Richardson again!

We engaged Knight Richardson to handle the conveyancing for the purchase of two properties in Harrogate. The entire team involved were proactive, thorough, and responsive throughout. Both completions went smoothly, and I wouldn't hesitate to use them again.

23 June 2026
Unprompted review
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Reply from Knight Richardson

HI Albert, Thank you so much for your fantastic feedback! We are delighted to hear that you had such a positive experience with us. We are thrilled to be of help and please do not hesitate to contact us in the future.

Rated 5 out of 5 stars

5* reference for Abdul Miah at Knight Richardson

I am writing to provide a highly positive reference for Abdul Miah at Knight Richardson, who recently managed the conveyancing for my flat sale.
Throughout the transaction, Abdul demonstrated excellent expertise and professionalism. I felt completely confident from the start that the process was in capable hands.

Key highlights of his service included:

Responsiveness and Communication: Abdul was extremely responsive and kept me well-informed with regular updates. I never had to chase for information.

Proactive Problem Solving: He was highly knowledgeable and handled enquiries from the buyer's solicitor assertively, ensuring the process kept moving forward without unnecessary delays.

Excellent Value: Alongside Abdul's strong performance, Knight Richardson provided a very reasonable quote for their services.

I would definitely use Knight Richardson again in the future. I highly recommend the firm, and specifically Abdul Miah.

16 April 2026
Unprompted review
Rated 5 out of 5 stars

Excellence Service

I can not praise Knight Richardson for how professional their employees are. We were assigned James Fawthrop to help with the sale of our house and it all went really smoothly.

We hardly had any questions to answer from our Buyers because James was able to answer most of them without any feedback from us. If we ever didn’t understand anything, he took the time to explain everything to us.

5 June 2026
Unprompted review
Rated 5 out of 5 stars

We bought our first home through the…

We bought our first home through the help of Hasan at Knight Richardson and he made the whole process seem so easy. We were updated with every step and made at ease when we had any enquiries or concerns. He worked so efficiently to the point where we questioned if he ever had a day off! Haha. Would recommend and would use them again in future if ever needed.

29 May 2026
Unprompted review
Rated 5 out of 5 stars

Aimee and Kristian are amazing

Their communication has been outstanding, and they are always quick to respond to any questions or requests.

Their emails are clear, professional, and informative, ensuring that I am kept up to date at all times. Both Aimee and Kristian are approachable, helpful, and always willing to go the extra mile to assist. They work well together as a team and have made the whole process smooth and straightforward so far.

I have been very impressed with the support, responsiveness, and professionalism they have shown, and I would highly recommend them based on my experience so far.

31 May 2026
Unprompted review

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