With 4 KMS stores locally, the Abbotsford branch is always the go-to. In particular, Nikki has consistently solved every challenge we've brought to her, & made it look easy!
Company replied
Location
Switch location34530 McConnell Road #120, V2S 8H2 Abbotsford, British Columbia, CA
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See what reviewers are saying
OK! This is my first order from this fantastic company and I'm quite impressed! Best price around, speedy shipping, and a great item delivered 100% OK. Very pleased with the overall deal! Thanks, KMS!... See more
Company replied
Very high-quality tools and Very helpful and friendly staff particularly Kayla M who is one of those wonderful staff who works at Abbotsford location. Other retailers should learn from KMS Tools. It i... See more
Company replied
I was looking for a Canadian source for a specialized rechargeable battery and discovered KMS tools carried it. I expected the order to take over a week to arrive since it came from B.C. And I reside... See more
Company replied
Company details
- Tool Store
- Pneumatic Tools Supplier
- Safety Equipment Supplier
- Welding Supply Store
- Woodworking Supply Store
Written by the company
"KMS Tools & Equipment is an industrial distributor of tools and equipment with 14 locations, an outside sales team covering many major parts of BC and Alberta, plus an active e-commerce website. We sell everything from power tools to compressors, welders, hand tools, woodworking machinery, shop equipment & much more! We are proudly Canadian owned and operated! Our Mission: To provide the Best Value in Tools. We will match or beat any Canadian competitor’s price, right down to cost. We will add our Free industry leading 5-Star Advantage Plan to every Power Tool, Air Tool, Welder or Compressor sold. Best Value Guaranteed!"
Contact info
34530 McConnell Road #120, V2S 8H2, Abbotsford, British Columbia, Canada
- 604-853-5598
4.6
Excellent
132 reviews
Replied to 52% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Costumer service at the checkout counter
9 September 2023
Reply from KMS Tools & Equipment - Abbotsford
Your kind words are greatly appreciated. Thanks for making KMS Tools & Equipment your choice.
Reply from KMS Tools & Equipment - Abbotsford
We aim to provide the best, and we're glad you experienced just that. Thanks for going with KMS Tools & Equipment.
Great customer service a availability…
Great customer service a availability on tools
4 September 2023
Reply from KMS Tools & Equipment - Abbotsford
It's rewarding to know you had a good experience with us. We look forward to serving you again.
good price,very good price
6 September 2023
Reply from KMS Tools & Equipment - Abbotsford
We're glad to have been your choice! Thank you for the positive review and for relying on KMS Tools & Equipment.
KMS always delivers
KMS always delivers! I ordered online to pick up some items that were needed for a birthday gift. The order process went as smooth as possible as well as the pick up. I love KMS.
9 September 2023
Reply from KMS Tools & Equipment - Abbotsford
Thank you for the excellent review. We strive to meet your expectations and it's rewarding to hear we succeeded.
When i asked they knew what i wanted…
When i asked they knew what i wanted and where it was in the store- in and out no wasted time
8 September 2023
Reply from KMS Tools & Equipment - Abbotsford
It's rewarding to know you had a good experience with us. We look forward to serving you again.
Quick Processing
The product was shipped the same day I ordered it. You can't get better than that! It hasn't arrived yet, so if there is a problem, I'll update this review.
11 September 2023
Reply from KMS Tools & Equipment - Abbotsford
Thank you for your positive feedback. We're glad you had a satisfying experience with us at KMS Tools & Equipment.
Good service , knowledgeable people.
Fast service , Sean got my quote and parts ordered in a quick timely manner.
Thanks
8 September 2023
Reply from KMS Tools & Equipment - Abbotsford
Thank you for the excellent review. We strive to meet your expectations and it's rewarding to hear we succeeded.
Great Service!
Visited the KMS Abbotsford. All staff were informative and friendly. Got everything I needed and of course somethings I didn't even know I needed.
Thanks KMS Team.
8 September 2023
Reply from KMS Tools & Equipment - Abbotsford
Thank you for the excellent review. We strive to meet your expectations and it's rewarding to hear we succeeded.
Bought a product called hessaire
Bought a product called hessaire. Had a problem under warranty took over a month to deal with it and get a new part. It is for heating and cooling so went part of summer without ac and was getting worried about heating in winter
1 August 2023
The order was filled quickly and pick…
The order was filled quickly and pick up was fast as well. Seems to have improved a little since last time?
9 September 2023
Reply from KMS Tools & Equipment - Abbotsford
Your satisfaction is our priority. We appreciate you choosing KMS Tools & Equipment and sharing your thoughts.
Wood lathe chuck was ordered and…
Wood lathe chuck was ordered and correct bushing was not available when part was shipped.. A quick phone call to Moe in Abbotsford had the right bushing in the mail in 2 days.
14 August 2023
Reply from KMS Tools & Equipment - Abbotsford
Your support is valued. Thanks for trusting and choosing KMS Tools & Equipment for your needs.
Reply from KMS Tools & Equipment - Abbotsford
Thank you for the 5-star review! We are happy to hear you found the tools you needed!
Ability to reach a knowledgeable person by phone
I was able to speak with a knowledgeable person about my online purchase and get clear answers when I called. Also was able to get clear information on timing with the delivery person.
7 August 2023
Reply from KMS Tools & Equipment - Abbotsford
Your positive feedback means a lot to us. Thank you for the 5 stars!
There are people to help in each…
There are people to help in each department. However, I like kmstools because the owner or owners think about people in developing countries who can't afford tools. They provide for those people
21 July 2023
Reply from KMS Tools & Equipment - Abbotsford
We're honored to have received your 5-star feedback. Thank you for choosing us.
You always have what I’m looking for…
You always have what I’m looking for and at a good price. Also there is always lots of helpful staff to help find stuff etc. I also regularly attend the Car Meet on Friday nights.
18 August 2023
Reply from KMS Tools & Equipment - Abbotsford
Grateful for your support and for making KMS Tools & Equipment your go-to choice
Every time I go into KMS
Every time I go into KMS, it’s there! The staff are so pleasant to talk to as well
17 August 2023
Reply from KMS Tools & Equipment - Abbotsford
Thank you for the excellent review. We strive to meet your expectations and it's rewarding to hear we succeeded.
Very helpful staff
Any time I've gone to KMS Tools, for a tool or supplies I have always found staff available and more than willing to assist me in pinpointing what would be best for my needs and are happy to give me the benefit of their experience on any project advice I need.
9 August 2023
Reply from KMS Tools & Equipment - Abbotsford
Your support is valued. Thanks for trusting and choosing KMS Tools & Equipment for your needs.
Floor staff is very helpful and…
Floor staff is very helpful and knowledgeable. Thank you!
15 August 2023
Reply from KMS Tools & Equipment - Abbotsford
We aim to provide the best, and we're glad you experienced just that. Thanks for going with KMS Tools & Equipment.
Great customer service and support
1 August 2023
Reply from KMS Tools & Equipment - Abbotsford
We appreciate the great feedback! It's rewarding to know you had a good experience with us. Thanks for choosing KMS Tools & Equipment.
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