Kline Collective Reviews 

715
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 341 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional quality of the artwork and frames, noting that the beautiful pieces look stunning and fit perfectly in their living spaces. Consumers deeply appreciate the helpful customer service team and the smooth, reassuring process of reviewing digital previews and requesting custom adjustments. However, some people mentioned minor shipping delays or noted that the heavy wooden protective crates can be quite difficult to open, manage, and dispose of afterward. Some reviewers were not happy with occasional tone differences between the digital previews seen online and the final physical paintings delivered to them.

What people talk about most

Product

Consumers find product to be positive, highlighting the stunning brushwork, rich colors, and beautiful... See more

Quality

People report positive experiences with quality, highlighting that the artwork feels premium and features... See more

User experience

Clients share positive opinions on user experience, describing the ordering and preview process as smooth,... See more

Customer service

Reviewers highlight positive aspects of customer service, reporting that support teams are consistently... See more

Delivery service

Reviewers mention ambiguous feedback about delivery service, noting both smooth experiences and occasional... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I lost trust in buying art online because last time I purchased art from another shop which was a disaster, crappy frame and non-existent customer service. I need new art for my projects and found inf... See more

Company replied

Rated 5 out of 5 stars

I ended up canceling my order before production started, and I was pleasantly surprised by how easy the refund process was. Later I made a correct purchase. The support team explained everything clear... See more

Company replied

Rated 5 out of 5 stars

I ordered this as a birthday present for my daughter, so I was really hoping it would arrive in time for her birthday. There was a slight shipping delay, and I started getting a bit worried that it mi... See more

Company replied

Rated 5 out of 5 stars

First of all the website art was beautiful and well displayed, website easy to navigate. Second, the artist and the support team were INCREDIBLE from start to finish! They constantly updated me dur... See more

Company replied


Company details

  1. Art Gallery
  2. Art Studio
  3. Decoration and Interior Design Store
  4. Home Improvement Store
  5. Paintings Store
  6. Picture Frame Shop

Written by the company

Kline Collective is a boutique art gallery in southern California that showcases exceptional contemporary artwork by emerging artists. Our mission? To let art tell your story. We curate bold, colorful handcrafted paintings that are elegant and modern. We bring sophistication and a rich aesthetic experience to our clients’ lives.


Contact info

4.8

Excellent

TrustScore 5 out of 5

715 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(715)

349 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

WOW!

I purchased 2 canvas artwork and can’t wait to show guests in my new place! I couldn’t be happier! Kline Collective…Well done!

1 February 2026
Kline Collective logo

Reply from Kline Collective

Hi Sam,

Thank you so much for your amazing review!

We’re absolutely thrilled to hear how happy you are with your two canvas artworks. It’s such a lovely feeling knowing they’ll be part of your new space and something you’re excited to show your guests.

Your kind words truly mean a lot to us and to the creators behind each piece. Thank you for your support, and we hope your new place looks incredible with your new artwork!

Happy Springtime!

Kind Regards,
Emily

Rated 5 out of 5 stars

I appreciated the team’s advice on…

I appreciated the team’s advice on choosing the right size and color. I love the works of John Rey U. and his paintings look very nice.

5 March 2026
Kline Collective logo

Reply from Kline Collective

Hi Kiyoshi,

Thank you so much for your kind words - we truly appreciate it.

We’re really glad to hear that our team’s advice on size and color was helpful, and it means a lot to us that you love the works of John Rey U. We support him all the way since he started his career with us.

John is a Filipino creator who is deeply passionate about his craft and always strives to have his work recognised. Knowing that his artwork resonates with you (and also many others) is incredibly meaningful - not only to him, but also to his family. We’re very proud to support him, help showcase his work, and protect the originality behind each piece.

Thank you again for your support - it truly means a lot to both us and John.

Kind Regards,
Emily

Rated 4 out of 5 stars

I love that the artist sent me progress…

I love that the artist sent me progress photos. But not the photos after it's framed. You need to ask them several times and it's kind of exhausting to follow up. It arrives safe and sound though. They can improve.

5 March 2026
Kline Collective logo

Reply from Kline Collective

Hi Eve,

Thank you so much for your review - we truly appreciate you taking the time to share your experience.

We’re really glad to hear that you enjoyed receiving the progress photos and that your artwork arrived safely. That means a lot to us.

Regarding the final framed photos, you’re absolutely right. Sometimes the difference comes down to lighting and camera conditions, but we always do our best to communicate to our artists and teams on how important these details are. Your feedback is very valuable, and we are continuously working to improve this part of the experience so it becomes smoother and more consistent.

We’re also committed to supporting our original artists and showcasing their craftsmanship in the best possible way, and comments like yours help us do better.

Thank you again for your support - we truly appreciate it.

Have a nice day!

Kind Regards,
Emily

Rated 5 out of 5 stars

Wide variety of styles to choose from

Wide variety of styles to choose from. I ordered two 3D artworks and they are perfect pieces for the rooms of my kids. The frames are well made, arrived ahead of scheduled delivery. Awesome!

5 March 2026
Kline Collective logo

Reply from Kline Collective

Hi Masahiroyuri,

Thank you for your wonderful feedback! We’re delighted to hear that the 3D artworks are perfect for your kids’ rooms and that you were pleased with the frame quality and early delivery.

Wishing you a wonderful day!

Best regards,
John

Rated 4 out of 5 stars

Minor delay from the carrier

Minor delay from the carrier, but support was helpful and responsive.

7 March 2026
Kline Collective logo

Reply from Kline Collective

Hi Lydia,

Thank you for your feedback. We’re glad to hear our support team was helpful and responsive. We appreciate your patience regarding the carrier delay.

Wishing you a wonderful day!

Best regards,
John

Rated 5 out of 5 stars

I love how I can customize the design…

I love how I can customize the design and size without additional fees, and it really turn out really well. Knowing that it is coming from Europe is even nicer!

7 March 2026
Kline Collective logo

Reply from Kline Collective

Hi Amy,

Thank you for your kind feedback! We’re glad to hear you enjoyed customizing the design and size, and that the final piece turned out well. We truly appreciate your support.

Wishing you a wonderful day!

Best regards,
John

Rated 5 out of 5 stars

This is my first purchase from Kline…

This is my first purchase from Kline Collective, and it won’t be my last. Good quality frames and art. Highly recommend!

7 March 2026
Kline Collective logo

Reply from Kline Collective

Hi Linda,

Thank you for your wonderful feedback! We’re thrilled to hear that your first purchase with Kline Collective met your expectations and that you’re happy with the quality of the frame and artwork. Your recommendation truly means a lot to us.

Wishing you a wonderful day!

Best regards,
John

Rated 5 out of 5 stars

Thanks to the team for adjusting my…

Thanks to the team for adjusting my requested color change it really looks amazing on my wall.

5 March 2026
Kline Collective logo

Reply from Kline Collective

Hi William,

Thank you for your kind feedback! We’re delighted to hear that the color adjustment worked perfectly and that the piece looks amazing on your wall.

Wishing you a wonderful day!

Best regards,
John

Rated 5 out of 5 stars

This was my first original artwork…

This was my first original artwork purchase and it couldn’t have been better. The artist is amazing and does the job well. Dale is very patient with me throughout the process. I think one thing is that it's rather difficult for customers to judge the color.

16 February 2026
Kline Collective logo

Reply from Kline Collective

Hi Alicia,

Thank you so much for your wonderful review! We’re thrilled your first original artwork purchase was such a positive experience. The artist will be delighted to hear your kind words, and we’re glad Dale could guide you patiently through the process.

You’re right about judging colors online - it can be tricky. Just remember a few years ago about #thedress and we also encounter such issues in our business. We really appreciate your feedback, and we’ll keep looking for ways to make it easier for customers to visualise the colors accurately.

Thanks again for choosing us, and we hope your artwork brings you joy for years to come!

Warm Regards,
Marie

Rated 4 out of 5 stars

Support was responsive

Support was responsive, but I had to wait a little for replies on customization updates. If they are faster it'll be great.

24 February 2026
Kline Collective logo

Reply from Kline Collective

Hi Jean,

Thank you for your feedback! We’re glad to hear our support team was responsive and able to assist you.

We appreciate your note about the timing of updates - we’re always looking for ways to be faster and make the process smoother for our customers. Your input will help us improve, especially with customization updates.

Thanks again for sharing your experience, and we look forward to serving you even better next time!

Warm Regards,
Marie

Rated 5 out of 5 stars

The customization process was great but…

The customization process was great but added time to the delivery. Happy with my painting still

27 February 2026
Kline Collective logo

Reply from Kline Collective

Hi Samuel,

Thank you for your feedback! We’re so glad to hear you’re happy with your painting and that you enjoyed the customization process. We truly appreciate your patience, as custom work can naturally extend the timeline.

Wishing you a wonderful day!

Best regards,
John

Rated 5 out of 5 stars

Very satisfied overall

Very satisfied overall, just a little surprised by the final frame shade compared to what I thought. It is tricky because it is hard to review the color in real.

24 February 2026
Kline Collective logo

Reply from Kline Collective

Hi Yoshiko,

Thank you for your thoughtful feedback! We’re delighted to hear that you’re very satisfied overall. We understand that viewing frame tones online can sometimes feel different in person, and we truly appreciate your understanding.

Wishing you a wonderful day!

Best regards,
John

Rated 4 out of 5 stars

Colors are rich

Colors are rich, but under certain lighting looks a bit different than the website image. 4 star

24 February 2026
Kline Collective logo

Reply from Kline Collective

Hi Cody,

Thank you for your feedback! We’re glad to hear you appreciate the richness of the colors. Lighting can sometimes influence how artwork appears in different settings, and we truly appreciate you sharing your experience.

Wishing you a wonderful day!

Best regards,
John

Rated 5 out of 5 stars

I was an interior designer and needs a…

I was an interior designer and needs a lot of art pieces for my projects. I know EXACTLY where to go for art and KNOW FOR SURE I will get high quality arts made to projects with good quality inside.
Kline Collective can satisfy everything for me. The clients ask me where did I get such unusual art, and have a hard time understanding the arts were not to be found anywhere, but were custom work. Kline Collective is very suitable for my projects and hope that in the future they can offer better trade discount.

24 February 2026
Kline Collective logo

Reply from Kline Collective

Hi Millie,

Thank you for your trust and for choosing Kline Collective for your projects. We’re honored that our custom artworks meet your standards and bring something unique to your clients.

We appreciate your feedback regarding trade benefits and look forward to supporting your future projects.

Wishing you continued success!

Best regards,
John

Rated 3 out of 5 stars

I had an extremely frustrating…

I had an extremely frustrating experience with the first artist. I ordered three canvases and specifically chose the same artists because I want them to be of the same style. I even took the time to double-check with the customer service team to avoid any issues. Despite all that, the results at the beginning was not good. When I contacted their support team to report the delay and ask for help, they suggested me to ask the current artist to make changes. I said no because I have a good eye and I know another person can do the painting better. I exchanged many emails and later they agreed to find another artist to commission my work. The second result is great. I think they should really review who can do the tasks better and instead of me going through the process.

16 February 2026
Kline Collective logo

Reply from Kline Collective

Hi Kamabatakehj,

Thank you for taking the time to share your detailed experience. We truly appreciate your patience throughout the process and your clear communication regarding your expectations for stylistic consistency.

We’re pleased to hear that the final result met your standards and that you’re happy with the commissioned pieces. Your feedback is valuable, and we continuously work to refine our artist matching and coordination process to ensure a smoother experience for our clients.

Wishing you a wonderful day!

Best regards,
John

Rated 3 out of 5 stars

The proofing process takes too long

The proofing process takes too long. Almost perfect as there's slightly delayed delivery, but excellent customer support kept me informed.

24 February 2026
Kline Collective logo

Reply from Kline Collective

Hi Luca,

Thank you for your feedback! We appreciate your patience during the proofing process and are glad our customer support kept you informed throughout. Your insights help us continue improving our process.

Wishing you a wonderful day!

Best regards,
John

Rated 5 out of 5 stars

Great quality

Great quality, though I wish the frame came with a bit sturdier hanging hardware.

19 February 2026
Kline Collective logo

Reply from Kline Collective

Hi Kenzo,

Thank you for your feedback! We’re glad to hear that you’re satisfied with the quality of your artwork, and we appreciate your suggestion regarding the hanging hardware.

Wishing you a wonderful day!

Best regards,
John

Rated 4 out of 5 stars

I love the piece

I love the piece, but the tracking updates could be more detailed. It's been waiting in the warehouse in California for quite a few weeks before any updates. It's so slow.

9 February 2026
Kline Collective logo

Reply from Kline Collective

Hi Nancy,

Thank you for your feedback! We’re very glad to hear that you love the artwork. We also appreciate your comments regarding the tracking updates and delivery timeline—this is helpful for us, and we will review this issue with our logistics team to improve the experience.

If you have any questions or need assistance, please feel free to contact us at service@klinecollective.com.

Wishing you a wonderful day!

Best regards,
John

Rated 5 out of 5 stars

The diligence with completing the art…

The diligence with completing the artwork to my complete satisfaction. They were also communicative and timely throughout the process.

29 January 2026
Kline Collective logo

Reply from Kline Collective

Hi Valerie,

Thank you for your kind words! We’re delighted to hear that our team’s diligence ensured the artwork met your complete satisfaction. Your feedback truly means a lot to us.

Wishing you a wonderful day!

Best regards,
John

Rated 5 out of 5 stars

A perfectly executed job.

I ordered two beautiful large paintings from Kline Collective website. The finished paintings I received exactly matched the images on the website. Even better:) you can feel the artist's touch and the lively execution. Definitely recommended, for sure you may place the orders there. The delivery time was as expected, no delays. Also the paintings were well-packaged to avoid any possible damage during the transportation and delivery. Well-received:) Thank you, Kline Collective!

23 January 2026
Kline Collective logo

Reply from Kline Collective

Hi Tetiana,

Thank you for your wonderful feedback! We’re thrilled to hear that your paintings matched the images perfectly and that you could feel the artist’s touch in the final pieces. It’s great to know the delivery and packaging met your expectations as well.

We truly appreciate your recommendation and support—it means a lot to our team.

Wishing you a wonderful day!

Best regards,
John

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look