Kip Candle Co Reviews 

321
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 86 reviews, reviewers overwhelmingly had a great experience with this company, consistently sharing enthusiastic feedback about their purchases. Customers frequently praise the incredible fragrances, beautiful presentation, and the exceptional overall quality of the natural candles and soothing soaps. People also highlight the exceptionally fast delivery, secure packaging, and the wonderful support provided by the dedicated team behind the brand. However, some customers also noted occasional issues such as missing dispatch notifications, carrier delivery delays, or minor product flaws. A few reviewers experienced specific problems like lost parcels, a lack of strong scent throw, or items arriving with minor structural faults.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting the strong, long-lasting... See more

Quality

Customers report positive experiences with quality, highlighting that items like candles and soaps are... See more

Delivery service

Clients share positive opinions on delivery service, highlighting that parcels arrive very quickly and... See more

Staff

Users describe positive interactions with staff, highlighting wonderful and incredibly kind owners. Consumers... See more

Order

People report positive experiences with order, highlighting recurring purchases of soaps and beautifully... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Been a customer for a little while now and honestly every time I get a new scent I’m just so thrilled at how good it is ! Currently burning gingerbread in my living room & chai on the middle floor - m... See more

Company replied

Rated 5 out of 5 stars

What an amazing product.. I’ve been ordering the flora soap bar on repeat.. my skin has gone from being full of spots and scars to minimal scars. It smells beautiful, makes my skin feel beautiful. I c... See more

Rated 5 out of 5 stars

Fantastic company, thoughtful and always go above and beyond. Your enquiries are answered swiftly, and you can tell that they care about delivering lovely products and excellent service. Use this busi... See more

Company replied

Rated 5 out of 5 stars

Every delivery is 5* I’ve purchased from Kip Candle Co on several occasions and every time I’ve been left very impressed with their products and customer service..best service I’ve had from any compan... See more

Company replied


Company details

  1. Candle Store
  2. Decoration and Interior Design Store
  3. Health and Beauty Shop

Written by the company

Kip Candle Co. was born out of our passion for travel. Everywhere we went we would collect beautiful smelling candles and incense to bring back to relive our adventures in our home. It’s amazing how quickly a scent can take you back to a moment or place. We created our own Travel Candle Range to take wherever we went: Mini Travellers for a long weekend camping or a city break, and Travel Tins for our longer adventures, both perfect for packing into your luggage when on the move. Next came our Original Range: Large Container Candles in sleek minimalist metal containers, designed to compliment any decor and made to burn when you are home, reliving your adventures and reminding you of your travels. Our Premium Coffee Table Range with a triple wick, offers maximum scent throw and cosy illumination for your home, ideal for larger spaces. We work with sustainable eco soy wax, using a hand poured, small batch approach. Our candles are unique in their maximum strength of scent; we pride ourselves on offering the strongest fragrancing on the market. Every candle is hand made lovingly by us in our studio, making each one individual and of the highest quality.


Contact info

4.9

Excellent

TrustScore 5 out of 5

321 reviews

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Hasn’t replied to negative reviews

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4.9

All reviews

(321)

74 reviews in the last 12 months

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Rated 5 out of 5 stars

My first purchase and will definitely not be my last!

I recently ordered my first purchase with Kip candle co after watching a live on TikTok and hearing the fabulous reviews. I chose the flora handmade soap and the geranium and orange handmade soap along with the Surfwax candle. I could smell them through the packaging! These products are of high quality and leave my skin so soft and refreshed! The candle is strong scented and I always get asked about it when someone comes to my house. It smells like being at the beach when I was a child! Great memories! I cannot wait to try more of the products including the diffusers! It's a little treat to myself. Well done Anna and Kyle! x

28 May 2025
Kip Candle Co logo

Reply from Kip Candle Co

Hi Liane,

This absolutely made our day — thank you so much for such a thoughtful review! We’re so happy you discovered us through TikTok and that your first order was such a hit.

Hearing that the scents brought back memories of the beach as a child is exactly the kind of emotional connection we hope to create — so that really means a lot. We’re so glad you’re loving the soaps and Surfwax, and we can’t wait for you to try the diffusers too!

Thank you again for the support — it means the world.

Kyle & Anna
The Kip Team 🌲

Rated 5 out of 5 stars

New candle, Soleil!

Just received the new summer candle, Soleil! It’s absolutely amazing! The perfect summer scent! It can be used both indoors and outdoors, perfect for the kitchen on these rainy days! Customer service and delivery is brilliant! Lovely, honest owners and I cannot wait to make more purchases!

7 June 2025
Unprompted review
Kip Candle Co logo

Reply from Kip Candle Co

Hi Anna,

Thank you so much — we’re so happy to hear you’re loving Soleil! It’s one of our favourites for summer too, and we love that you’re using it both indoors and outdoors (especially for those classic rainy days!).

We really appreciate your kind words about the service — it means the world to us. Can’t wait to pack your next order! 💚

Kyle & Anna
The Kip Team 🌲

Rated 5 out of 5 stars

Absolutely Love This Soap!

I recently started using the Stripped Bar from KipCandleCo., and I couldn’t be happier with my experience. I have very sensitive skin, and it’s always been a challenge finding a soap that doesn’t cause irritation—but this one is a game-changer! My skin feels incredibly soft, clear, and calm after every use, with absolutely no irritation at all.

Knowing that it’s made with all-natural ingredients gives me even more confidence in what I’m putting on my skin. The quality is top-notch, and you can really tell the care that goes into each bar.

I ordered through their online store, which is beautifully designed and very easy to navigate. I love it so much that I’ve signed up for a monthly subscription—one less thing to think about, and I never run out!

I would most definitely recommend KIP Candle Co.’s Stripped Bar to anyone, especially those with sensitive skin. It’s simple, pure, and effective. A total win! The Campfire Coffee Soap Bar is also great for exfoliating the body. Where have you been all my life.

23 May 2025
Rated 5 out of 5 stars

Quick to response and love the lamp

Quick to response and love the lamp, super stylish that suits any decor, already have some of the smaller lamps that are great for using outdoors at this time of the year and the colour changing allows you to set the mood.

28 April 2025
Rated 5 out of 5 stars

Incredibly relaxing workshop

Had the most wonderful experience at Kip Candle workshop! Anna was incredibly kind and really helped my sister, who is autistic, feel comfortable and thoroughly enjoy the experience, which has meant so much to me! The candles were beautiful and equally relaxing and fun to make, with an extremely high quality. My house has never smelled so gorgeous! Will definitely be ordering regularly from this company and attending more workshops. Thank you to Anna and Kyle!

3 May 2025
Rated 5 out of 5 stars

Excellent customer service.

Excellent customer service.

I emailed to query about a particular candle that I love and get a reply within 10 minutes which helped me to place an order straight away.

The candles are amazing and smell absolutely amazing too!

15 April 2025
Rated 5 out of 5 stars

Wax melts smell amazing

Wax melts smell amazing! Good throw of fragrance. Visitors commented on how nice my house was smelling, which considering I have an old, smelly dog, is lovely to hear. I will be back for more before too long.

20 March 2025
Rated 5 out of 5 stars

Upstate and Zest

I bought the new Zest soap. Wow it smells so clean and fresh. I also bought an upstate candle. It smells really cosy and keeps its scent for ages. I would definitely recommend them both.

12 March 2025
Rated 5 out of 5 stars

Five stars are not enough!

It has been such a privilege to watch this small business grow from strength to strength over the last few years. Five stars isn’t anywhere near enough to describe how much I love Kip Candle products. Everything from making products to the way they are delivered is done with the highest care. It isn’t just the candles that are fantastic, but the soap is pretty special too!

3 March 2025
Rated 5 out of 5 stars

Great gift

I was gifted a Kip&co candle and have been obsessed with the long lasting beautiful scent ever since. Looks great and smells even better.

26 February 2025
Rated 5 out of 5 stars

Above and beyond

Thank you so much. Once again, you have gone above and beyond for me, and been able to make me a candle that I have wanted for a long time! I really love the candle, the scent of orange smells beautiful, and I’m going to saver every moment of it ❤️

20 February 2025
Rated 5 out of 5 stars

Candle Making Workshop

This was such a beautiful evening. It was held in A Slower Space which is lovely venue. Anna & Kyle explained everything clearly and the choice of fragrances was great. The chocolates on the table were a lovely touch. Highly recommend this for a lovely, relaxing, crafty activity. So much pride in making my own candle!

16 February 2025

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