I bought this due to my old, heavy, towel dressing gown becoming thin and getting holes after 20 years of wear and tear. I find this is far superior to my old flat toweling gown as it's 420 gsm, tr... See more
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About Kingofcotton
Information provided by various external sources
King of Cotton was founded in 1994 with a view to supply the UK's finest hotels with high quality linens at wholesale prices.
Over the years we have been asked by guests staying at these top hotels to sell our products directly to them which led us to creating this website in December 2003.
Since then there has been no looking back, the website is used by many hoteliers and private customers alike and loved for its unbeatable wholesale prices and superior Hotel Quality products.
We pride ourselves in having the highest industry standards certificate ISO 9001 for our continuous efforts to improve on Customer Services and Company Efficiency.
If you would like to view or purchase our products in person, we have retail outlets in:
King of Cotton Banstead Shop 48 High Street, Banstead, Surrey, SM7 2LX. Tel: 020 8394 1112 Shop Open Monday to Saturday, 10am to 5pm.
King of Cotton Richmond Shop 377 Upper Richmond Road West, East Sheen, SW14 7NX. Tel: 020 8588 9696 Shop Open Monday to Saturday, 10am to 5pm.
King of Cotton Byfleet Outlet (Head Office & Distribution Centre), Unit 1, Canada Road, Byfleet, Surrey, KT14 7JX. Tel: 020 8332 7999 Shop open to the public Monday to Saturday 10am till 5pm (Head Office & Distribution Centre open Monday to Friday 9: 30am till 5pm).
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Replied to 41% of negative reviews
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Good Quality
Prompt Delivery, Good Quality and Washes Well. The only down side was the shade of grey. A bit dark for me but that was my fault, hopefully it will fade a little with washing
I’ve been using King of Cotton for a…
I’ve been using King of Cotton for a few years… always great service and great products. Sadly the duvet I ordered was not in stock but I was quickly refunded.
Bought as a gift
Bought as a gift: recipient specified your 800 thread towels and would accept any colour as long as all sizes matched (had an order of preference). Only one colour available in hand & extra large, but at least there was a match available. Purchase and delivery fine.
Quick delivery and absolutely lovely…
Quick delivery and absolutely lovely quality and fit . Can’t believe I paid just less than twenty pound including delivery
Disappointing Delay
Ordered new pillows during a sale. Disappointed to be informed after the order was confirmed, there would be a six week wait for delivery. Is this due to my order being small rather than supplying a larger commercial order I wonder?

Reply from Kingofcotton
Had to return faulty towels.
Had to return faulty towels.
Customer service was excellent.
No quibbles and now have my new set.
However I would have liked an email to follow up why this happened.
Looking forward to using my new fluffy towels without a reoccurring problem of 'bleaching out'
Excellent customer service and products!
Excellent customer service – enquiries are responded to and resolved very quickly. Every product I have ordered has been of great quality and fairly priced. I only purchase bedding from this company and can attest to the fact that it is worth investing in quality linens. Not only does it provide a better sleeping experience, but it also proves cheaper in the long run since they last for many years and withstand many washes compared to the inferior quality offered by department stores and many general online retailers.
Brilliant cotton bathrobes !
Purchased from Kingofcotton previously and have always been happy with the quality etc. This last order was just the same..really happy with my purchase.
Cotton loveliness
Good service
I ordered 400tc sheet (extra deep) pillow cases and king size duvet cover in white
Lovely and soft. Iron well
I really like the ties on the duvet cover instead of buttons on other makes.
Would prefer more choice of colours
Nuisance
Last order not complete more trouble than worth had to go back but returns was easy

Reply from Kingofcotton
Great choice of products very good…
Great choice of products very good quality arrived in good time
King of the Lings
King of Cotton is undoubtedly the perfect choice for those who appreciate quality, comfort, and elegance. Whether you are looking for luxurious bed linens or towels that pamper you after every bath, King of Cotton offers products that not only meet but exceed expectations. An unparalleled shopping experience, from the first visit to the website to the use of the products in your own home.
Always amazing service and products
Always amazing service and products. Couldn’t live without them. Thank you
Excellent customer service
Had a slight problem with one wrong item which was rectified immediately. Great service & product. I would definitely use you again - many thanks!
These dressing gowns are not…
These dressing gowns are not fashionable or fitting butter are the most useful out of the shower robe to use
Part of the order was out of stock
Part of the order was out of stock, subsequent advice was inaccurate.

Reply from Kingofcotton
Two robes Too Big
Ordered two robes, however, both were too large. Maybe a better guide to size would help. Also I had to pay nearly £10 to return which is fine as it is in their T&Cs it’s just that given the risk of something not fitting and having to send back at £10 cost , I am unlikely to use them again for clothing. Refund paid promptly though.

Reply from Kingofcotton
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