Reece has been to do the annual service on my water softener today. As last year, he texted early this morning to give an estimated time of arrival, he was punctual and very polite during his visit.... See more
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Kinetico is a world-leading manufacturer of high quality domestic and commercial water softeners. We invented the non-electric, twin tank water softener and continue to lead the world today. Our water treatment units have been installed at Buckingham Palace, Savoy hotel, NHS hospitals, Thames Water as well as thousands of homes around the country.
Contact info
Bridge House, Chandlers Way, Park Gate Business Centre,, SO31 1FQ, Southampton, United Kingdom
- 0800 056 8686
- info@kinetico.co.uk
- kinetico.co.uk
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Friendly, efficient and knowledgeable. Great job
Reece came to check out an issue with our softener yesterday. Very happy with the service provided. He sent a text message earlier that day with a 2 hour time window and arrived bang in the middle. The problem was found, explained fully and fixed (fingers crossed). Very happy. Wouldn’t hesitate to contact Kinetico in future. Great job. I also appreciated the use of shoe covers!
Thomas installed a replacement water…
Thomas installed a replacement water softener unit, he was quick, thorough & polite
Charlie
Today my old water softener replaced with the new one. Charlie was very friendly and polite. He completed the service professionally and explained the things clearly. Done a good job.
Efficient service and offer to adjust…
Efficient service and offer to adjust placement to maximise space
Charlie provided the best service! Thank you!
Charlie was on time for the visit and did a very good job. He also gave me very clear and easy to follow instructions on how to use my water filters in the best way. Thanks a lot Charlie! I would definitely recommend this company!
Charlie called me this morning and gave…
Charlie called me this morning and gave me an ATA for his arrival and arrived exactly in time. Charlie has been a few times and made me feel at ease, he is a hard a worker and dedicated to his work. Charlie has always done a good job and answered all my questions with great detail and he has very good knowledge.
Charlie was very friendly and polite
Charlie was very friendly and polite. He completed the service professionally responding clearly to any questions I had.
Josh was super efficient and friendly.
Josh was super efficient and friendly
Charlie arrived within the time span…
Charlie arrived within the time span promised and conducted the maintenance efficiently.
Performed a great service in our systems
Performed a great service in maintaining and resolving issues with out water tanks and filtration system. Len was great, had a free coffee on us
Charlie
Charlie, was friendly and informative. Explaining any relevant matters in a clear and concise manner.
All staff were very helpful from start…
All staff were very helpful from start to finish. Jack who fitted my water softener was very efficient. Thank you!
The service and advice
The service and advice received from Reece are excellent.
Charlie was a pleasure to deal with
Charlie was a pleasure to deal with and a great advocate for Kinetico
Charlie was very friendly and…
Charlie was very friendly and informative.
Explained clearly what the issue was with our existing softener and came up with a workable alternative
Charlie arrived with Ryan and diagnosed…
Charlie arrived with Ryan and diagnosed the problem that had been causing us to be using excess amounts of salt. Charlie has visited before and is always helpful and professional
Out with the old and in with the new!
I knew that my water softener was not working properly and called Kinetico to bring forward my annual service. A new appointment was booked quickly but the softener needed replacing. Jack was excellent. He explained the benefits of the new models, the pricing and the interest free credit on offer. He booked in the installation. Reece arrived on time for the installation and got on with the installation. He went over the details of the new softener. He was tidy and efficient and both of them were very polite and friendly. The contact from head office was also very efficient. The credit form was easy to complete online and it was easy to get through on the phone lines. Thank you very much!
Today Charlie came and to sort out the…
Today Charlie came and to sort out the water softner problem. He is experienced Technician. I hope future no problem with this softner.
Thanks
Tom
Charlie was quick with the checkup and…
Charlie was quick with the checkup and very polite. No complaints.
Annual service
We had the water softener serviced and the water filter replaced by Charlie. He arrived on time, he was very thorough, didn't leave a mess and explained the work he had done.
We will use Kinetico again for the annual service.
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