Kilncrafts Reviews 

Fantastic, faultless and friendly customer service right from my enquiry, purchase, delivery and after sales care. All my kiln questions were quickly, carefully and accurately answered helping me decide which option to choose. I was kept informed about my purchase so everything went smoothly. I happily recommend Kilncrafts and will use them again. Thank you very much!

I purchased the V46 as my first kiln and relatively new to pottery. It has been brilliant. So easy to use, plug it in and follow the instructions. I did get stuck on something and emailed Kilncrafts and they assisted straight away. Really positive experience, thank you!

Clear communication. Guide for installation and use sent via email was very well received. The Daisy pottery wheel is fabulous, very quiet and robust. Easy to use, great batt system and lovely free tools, and it was very well packagedand delivered. I'm very very pleased 😀

I would definitely recommend Kiln Crafts. Their service was friendly, helpful and professional.

I would definitely recommend both Kilncrafts and the V46 kiln they supplied. Kilncrafts price was competitive and they kept me informed right up to the date of delivery. The kiln is easy to use, with a wide range of pre-programmed options for a novice like me.

Really good company to deal with and an excellent kiln. The Ikon V46 is a joy to use, easy enough for a beginner to use and adaptable enough for those with experience who want to experiment with firings. I have had successful bisque and glaze firings just tweaking the set programs. I used to do glass fusing and I broke a piece which I easily re fused in the set programs for glass. I am delighted with my V 46 kiln and just the right size for a hand builder who doesn’t mass produce.

Fantastic, friendly service and a decent price for the wheel. It was nice to be able to chat over the phone which was then followed up by emails.

Super service.

Will use again!

I would highly recommend Kilncraft. I am thrilled with my new kiln and using it without any problems.
The follow up service is excellent.

We bought a daisy wheel from kiln crafts and the wheel is great but the batt system wasn’t so much. We provided feedback which they will take on board and the customer service is great. Would use again

The people at Kiln crafts are very helpful and communication was great, keeping me updated with progress of kiln being built and delivered, and an email after delivery to check everything was okay, the Ikon v46 is a great kiln. Highly recommend it and kilncrafts

Fantastic company, Shannon was amazing, they were a delight to deal with. Got me two extra shelves specifically made to go with my wee kiln. Very impressed.

Great at keeping me updated. Shannon was excellent at regularly letting me know what was happening with my kiln order. There was a delay in getting my kiln from the given lead time, but out of their hands AND Kilncare were also helpful and know they have been inundated with orders so was happy to wait! Kiln came and it is fantastic! loving being able to fire my own stuff :)

Thanks Kilncrafts :)

Fabulous service as always, quick communication and fast delivery. many thanks

I was kept informed about the dispatch and delivery of my item. I had an issue with my purchase but the customer service team sorted it. The service is friendly and responsive which is very important to me. All together I'd recommend this company, for its competitive pricing and excellent customer service.

I am new to ceramics and have little knowledge of kilns I had a chat with Matt, after we had discussed what I needed Matt did a bit of research and I made my choice delivery was quick and efficient.

Easy ordering - delivery was good well packaged . Very pleased with my new kiln

Easy company to deal with. I was able to contact someone and they returned calls. Bought the Ikon V61, everything ran smoothly.

Excellent prompt service. Arrived quickly and I’m very happy with my purchase on a Gladstone slab roller

Very competitive and great communication.