Great service and communication and I was kept up to date on delivery time. Whenever I had a query they always got back to me with the answer. I shopped around various companies and Kilncrafts offer... See more
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Well priced wheel easy to purchase, slight delay on delivery as they didn’t notice I was on the Isle of Wight so took a bit longer, but worth the wait. Easy to set up and fits lovely in my art space... See more
The kiln took a few weeks to arrive due to coming from Germany (Nabertherm 45L), The packaging was superb. I was informed on it being dispatched and arriving in the country and the day it was to arriv... See more
I've been loving wearing my green Kilncrafts apron pretty much every day since I got it and needed another for when it's in the wash...got the red one now and am loving it even more! As well as the sh... See more
Company details
Written by the company
Kiln Crafts is a UK-based online store, born from the vision of Shannon and Matt, offering a vast range of craft equipment along with a wealth of knowledge in a friendly community ambiance. The store extends beyond commerce, striving to nurture a crafting community where queries are welcomed and creativity is honored. They offer a wide spectrum of quality and reliable craft tools, making it a hub for both novice and seasoned crafters, with the founders always available for advice or a friendly chat about crafting1.
Contact info
United Kingdom
- kilncrafts.co.uk
4.9
Excellent
116 reviews
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Great apron and dealing with the…
Great apron and dealing with the delivery issue that had nothing to do with Kiln Craft was just fantastic service. Thank you!
17 October 2025
Nice Kiln and good service
Purchased an IKON 61L Kiln. Very happy with the Kiln and the service from Kilncrafts. Item was delivered on time and was really well packed, so protected from any damage.
13 October 2025
Really quick and easy ordering with…
Really quick and easy ordering with exceptional customer service. Highly recommended.
29 September 2025
My first wheel
Just received my first wheel from Kilncraft. Customer service and communication excellent. Great price for starter package. Can't wait to try it out.
30 September 2025
Lovely looking wheel that is very quiet
Lovely looking wheel that was simple to set up out of the box.
Super quiet, you could throw next to a sleeping baby/dog/partner. As powerful as expected.
I bought the Daisy package. The stool is sturdy and holds my large frame easily. So far the wooden batts have been great.
The tools are also good quality, but careful where you leave them to dry as the red dye will bleed from the wooden tools.
Great communication before purchase with Shannon and aftercare with Olivia. Overall I am very happy and will recommend.
29 September 2025
The purchase from Kiln Crafts went…
The purchase from Kiln Crafts went smoothly, and I was impressed by Olivia’s customer service. I was not however pleased with the courier, who delivered to a different house and did not put a note through my door. I had to phone them.
29 September 2025
A great service from start to finish
A great service from start to finish. Friendly and personable from the 1st enquiry on the website on a Sunday evening. Wheels were delivered as soon as we were ready for them. It took us a little while to get them unwrapped due to having to wait for the electrician to do his thing but the wheels are now looking great in their new home at our community pottery studio in West Sussex. Can't wait to get potting on them!!
Love from Daisy Lake Pottery.
22 September 2025
Perfect
Purchased as a gift to a pottery beginner and she loves it! Packaged lovely
13 September 2025
Rapid call to confirm delivery location…
Rapid call to confirm delivery location and prompt delivery; all very slick and uncomplicated.
16 September 2025
Lovely bench
Lovely bench, good price, delivery was pretty quick. Olivia was really helpful, following up on order and making sure it was all ok. Very pleased!
12 September 2025
Beautifully made and packaged with note…
Beautifully made and packaged with note of thanks.
4 September 2025
Excellent bundle with a really great…
Excellent bundle with a really great wheel, tools and stool. It was delivered so quickly and would easily compete with some more expensive kit. Very quick delivery too. Highly recommended.
1 September 2025
Delighted with my new apron
Delighted with my new apron, excellent quality and generous size . thank you
22 July 2025
Great Service even being in Northern…
Great Service even being in Northern Ireland great wheel now having used for a week getting to know it..definitely recommend....
3 July 2025
Good service and great product, with lovely add ons.
Quick efficient, helpful service. Quality product.
26 June 2025
Great
I love my new Ikon V46. Very easy to use. Ordering was simple and they didn’t mind chasing the delivery simply because I was too excited.
21 March 2025
Unprompted review
Great communication and prompt delivery…
Great communication and prompt delivery of my little Falcon kiln, which I am loving.
7 April 2025
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