GardensofstyleReviews 

56
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

We purchased the Skyline Shade daybed from Gardens of Style - a fantastic product, at a good price, but most importantly with great service. Emma was extremely helpful and responsive throughout, and v... See more

Rated 5 out of 5 stars

First rate customer service from Gardens of Style. Emma inspires trust and confidence and shows that she really cares about her customers. She kept us informed at all times and made a last minute ch... See more

Company replied

Rated 5 out of 5 stars

We recently purchased a Nova Titan pergola from Gardens of Style and have been extremely pleased with both the product and the service received. From the initial enquiry through to ‘aftercare... See more

Rated 5 out of 5 stars

I purchased 2 pergolas and blinds and I’m really pleased with them they were a good price and the service I received from Freddie was excellent he kept me informed about delivery and was happy to hel... See more

Company details

  1. Outdoor Furniture Store
  2. Carport and Pergola Builder
  3. Fireplace Store
  4. Garden Furniture Shop
  5. Gazebo Builder
  6. Hot Tub Store

Written by the company

Premium retailer of luxury outdoor products. Pergolas, Glass Rooms, Luxury Furniture, Hot Tubs & Fantastic Bespoke Sculptures, only the best craftsmen and UK manufacturers chosen. Seamless customer service and best price given whatever your garden goals.


Contact info

4.8

Excellent

TrustScore 5 out of 5

56 reviews

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4.8

All reviews

(56)

26 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fantastic service

We purchased the Skyline Shade daybed from Gardens of Style - a fantastic product, at a good price, but most importantly with great service. Emma was extremely helpful and responsive throughout, and very patient with our questions and requests for changes in delivery dates. I am so glad we chose Gardens of Style as our supplier and wouldn't hesitate to recommend Emma and her team!

1 June 2026
Unprompted review
Rated 5 out of 5 stars

This was a blast from the past

This was a blast from the past, in a great way. Emma and Freddie both showed they cared about their customer, they had the knowledge of their product and this put them ahead of all the others. They could and did answer my questions, they also took calls from my landscaper how many other company’s have you dealt with lately would put themselves out so much (or so little) for their customer. I had one issue which the team took personally and dealt with the error of size. I had the replacement within a working week and at all times I was called and updated with delivery day and time.
The product I brought is quality and elegant and has made me very happy which are all feelings we look for when buying from online.
I would recommend Gardensofstyle 100% and know they will not fail to meet the needs required to achieve the 100%

11 June 2026
Unprompted review
Rated 5 out of 5 stars

Sandbanks Superior Electric LED pergola

Had a Sandbanks Superior Electric LED Pergola installed by Gardens of Style in June 2025, great service from Emma who kept me top to date with the progress and the pergola was installed by a very professional team.
Recently had an issue with the roof opening motor and this was sorted out quickly and replaced.
Wouldn't hesitate in recommending Gardens of Style to anyone considering buying a pergola and would recommend the Sandbanks Pergola.

16 June 2025
Unprompted review
Rated 5 out of 5 stars

Nova Titan Pergola

We recently purchased a Nova Titan pergola from Gardens of Style and have been extremely pleased with both the product and the service received.

From the initial enquiry through to ‘aftercare’ the communication from the team was excellent. They were always helpful, kept us fully informed on lead times and delivery updates, and were quick to answer any questions we had along the way.

The pergola itself is fantastic quality and has completely transformed our garden, giving us a lovely space to relax in.

What really stood out was the level of customer care, with the team checking in after delivery to make sure everything had arrived as expected and that we were happy with the product.

We wouldn’t hesitate to recommend Gardens of Style. Excellent customer service

18 May 2026
Unprompted review
Rated 5 out of 5 stars

I purchased 2 pergolas and blinds and…

I purchased 2 pergolas and blinds and I’m really pleased with them they were a good price and the service I received from Freddie was excellent he kept me informed about delivery and was happy to help with any questions I had
A five star service from start to finish I would recommend them and would use them again

28 May 2026
Unprompted review
Rated 5 out of 5 stars

Highly recommended

I purchased a pergola and accessories from Gardens of style. I received great service from Freddie and Emma, they were quick to respond and communicate the progress of my order, and were always available to support with any questions I had. It’s rare that you get this level of personal service from companies now!

2 June 2026
Unprompted review
Rated 5 out of 5 stars

I can not praise this company enough

I can not praise this company enough. Their service goes beyond all expectations. From initial contact with Emma through to ordering and then completion of the order to delivery with Freddie nothing was too much trouble for them.
Mine was a complex order and they even contacted the manufacturer for measurement and after delivery wanted photos of the finished project.
I really felt confident and valued as a customer and would advise anyone to use them in the future. They are highly recommended from me and will be in the future if anyone asks for advice.
Many thanks to everyone involved in my order.

22 May 2026
Unprompted review
Rated 5 out of 5 stars

Great Company and Website with Amazing Customer Service

I hadn’t heard of this company before, but i was specific what I wanted and their website was great and easy to navigate.

i wanted to buy a Nova Titan Pergola and blinds in Pebble. I had seen the same on another site but with a free heater, and this company matched that which was great.

I had a chat with Emma , and lots of updates from Freddie, and they really added a personal customer service touch to my order and enquiry.

I was kept up to date with despatch and delivery which was seamless - even the delivery driver Tony was really helpful and put the item exactly where I requested

We ordered additional items from them after this delivery, the Nova Cook Cab and some blinds for the Pergola as we were so impressed!

That order and delivery were great too. We had follow up emails to make sure everything was to our satisfaction.

Communication from start to finish with this company was amazing , we were so pleased to have put our trust in them.

We are going to purchase another blind for the pergola soon , and we wont hesitate to buy from here.

We would recommend having a look at this company’s website, and you know you can order with confidence.

Keep up the good work Emma and Freddie - and thankyou to you both

2 May 2026
Unprompted review
Rated 5 out of 5 stars

Efficient and very friendly service

Gardens of Style were a great firm to deal with. A fast, efficient & friendly service. We ordered a Nova Gazebo from them. They telephoned to agree a delivery date. The product arrived on time, delivered by a very helpful delivery driver and was followed by a telephone call to ensure we were happy. Assembly instructions were emailed in advance and the product itself is very well engineered and arrived very well packed and protected. The instructions were well prepared and easy to follow. All parts were present and there were a few spare bolts. I would highly recommend both Gardens of style and Nova.

9 March 2026
Unprompted review
Rated 5 out of 5 stars

The aluminium gazebo Nova Titan

The aluminium gazebo was easy to install following the instructions, it provided helpful information. Frame was lightweight which made it a hassle-free experience when it came to lifting and securing posts in place.

Delivery of the product was quick too, very happy with the service. Thanks to Emma

5 April 2026
Unprompted review
Rated 5 out of 5 stars

Nova Titan 4x3m

We recently purchased a Nova Titan 4x3m pergola from Gardens of Style and have been very impressed with the whole experience.

From the initial enquiry through to delivery and aftercare, Freddie and Emma were consistently helpful, responsive and professional. The pre-purchase support including visuals to help with positioning made it much easier to feel confident about the decision.

After installation we noticed two damaged louvres. Once flagged, the replacements were ordered promptly and communication was clear throughout. The follow-up from the team was proactive and the issue was resolved smoothly and without fuss.

The pergola itself looks fantastic and has genuinely transformed the space.

Overall, I would describe the service as gold standard - attentive, efficient and reliable. I wouldn’t hesitate to recommend Gardens of Style.

8 April 2026
Unprompted review
Rated 5 out of 5 stars

hot tub

From ordering to installation, this couldn’t have run more smoothly.
The hot tub looks like it was made for the space in our garden .
We have been star gazing whilst enjoying a glass of bubbly to celebrate a special Birthday .
The after care advice & help has been top notch .
We would highly recommend this company.
Thank you very much 🤩🤩

26 March 2026
Unprompted review
Rated 5 out of 5 stars

Great service from Gardens of Style

Great service from Emma at Gardens of style - helpful, knowledgeable, informative, competitive and always quick to respond.
We ordered a pergola and were kept up to date on all aspects of the purchase - she was not pushy at all but kept in touch, adjusted the quotations when we amended our order, liaised re delivery (which was seamless) and followed up to check all was well. We really appreciated that she gave advice on construction when we had a few questions as we were installing ourself.
We were worried about going with a smaller company but never regretted our decision - it only served to make it a better experience.

16 March 2026
Unprompted review
Rated 5 out of 5 stars

Great communication outstanding…

Great communication outstanding company, got my purgola of them and it was a pleasure to deal with them.

6 March 2026
Gardensofstyle logo

Reply from Gardensofstyle

Thank you Ian for choosing us and for your kind words. We hope to see you back again soon. Emma

Rated 5 out of 5 stars

Alexander Rose Redcliffe Acacia Wood Broadfield Bench

I tried to get my garden bench locally but to no avail and came upon Garden of Style on google, Emma was great to correspond with she gave me an alternative bench which was exactly what I wanted.
Emma kept me posted throughout the process of my order, even waiting for my return from a mini break to sort delivery out. I had a great service throughout and even after delivery Emma wanted to ensure everything was to my satisfaction.

3 February 2026
Unprompted review

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