Can't fault the product, that's why I have six of them. But the delivery time could be slightly better, small complaint, but I think all complaints are relevant. As an example, i received a motorcycle... See more
Company replied
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Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
I bought an impact wrench from kielder 5 years ago. After 5 years of abuse it stopped working, after a courteous phone they arranged to collect it for service. Literally recieved a band new tool back... See more
Company replied
I have been using the Cordless Kielder products in the workshop for a few years now. These tools are very user friendly, not too big yet very powerful. When the 15% discount promotion email arrived,... See more
Company replied
If your looking for quality items from hand tools to cordless power tools then kielder is your best option for fair priced items of top quality that will give you years of good service. I have sta... See more
Company replied
Company details
Written by the company
Kielder: Cordless Power Tools & Equipment, inspired by the demands of motorsport! The origins of our products are simple; developed from the hands-on knowledge that you only get in the workshop, garage or service park, rather than a boardroom! Just like you we want well-specified, reliable tools that feel good and get the job done - whatever the task in hand.
Contact info
Unit C2, Beighton Link, Old Colliery Way, S20 1DJ, Sheffield, United Kingdom
- 0114 242 3794
- tools@kielder.co
- kielder.co
4.8
Excellent
440 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
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Reply from Kielder
Thank you for your order and for taking the time to review Kielder - it is much appreciated.
strong and heavy
as this machine is quite heavy the removal strength is amazing for those front pulley bolts, you wont be disappointed
the 5 ah battery is awesome but i would like more power like a 7 ah
only because i use it a lot
7 March 2025
Reply from Kielder
Great to hear that you like the high torque impact wrench, thank you for your order and review - it is much appreciated.
Reply from Kielder
Thank you for your order and for taking the time to review Kielder, it is very much appreciated. Hope you enjoy the product and look forward to supplying you again in future.
Reply from Kielder
Thank you for your order and for taking the time to review Kielder, it is very much appreciated. Hope you enjoy the product and look forward to supplying you again in future.
Quick and easy ordering process
Quick and easy ordering process. I really like the tool kit build option on Kilders site. The tools arrived quickly. Haven't had a chance to make full use of them yet but the build quality looks and feels good. Look forward to using them in the workshop.
10 March 2025
Reply from Kielder
Great to hear this. Hopefully you'll be able to put them to good use soon! Thank you for your order and for taking the time to review Kielder - it is much appreciated.
Best 18v tools on the market.
10 March 2025
Reply from Kielder
One to use on our next advert! Haha! Thank you for your order and for taking the time to review Kielder - we really appreciate it and pleased you like the tools.
All good great products
7 March 2025
Reply from Kielder
Excellent! Thank you for your order and for taking the time to review Kielder - it is very much appreciated.
Great tools at good prices.
I have bought from Kielder before and they have great tools at good prices so another purchase was made.
Again I've not been let down.
6 March 2025
Reply from Kielder
Fantastic to hear this, we really appreciate your continued business and we're happy to be supplying you good quality kit to help you get the job done. Thank you for your order and review.
Great value kit and from order to…
Great value kit and from order to delivery really rapid and well packaged. My go to power tools for working on the cars.
5 March 2025
Reply from Kielder
Great to hear this and thank you for your order, as well as for taking the time to review Kielder - we really appreciate it. Enjoy the tools and we look forward to supplying you in future.
Bucket head.
Great gear. Unfortunately the hat I bought from you is too big for me. Looks great, but I don’t have a bucket head 😂
13 February 2025
Reply from Kielder
Thank for your order and review, it is very much appreciated. Sorry to hear about the hat - they are designed to be one size fits all and we've received good feedback on it so far. Thanks for this feedback though.
The only thing I that was annoying was…
The only thing I that was annoying was no idea when goods would arrive.
18 February 2025
Reply from Kielder
Thank you for your review and order, very much appreciated. Will feedback to the team with regards to the lack of info on your shipment - we usually apply a tracking number to the order, or add an email address to the courier system.
My drill driver kit arrived quickly.
My drill driver kit arrived quickly.
I have only used it a few times,but up to now I am impressed, I particularly like the torque adjustment on the driver, which I didn't realise was there. If I wanted to be picky the forward/ reverse switch is easily turned from reverse to forward as you press the trigger, but it could just be the way I'm holding it.
14 February 2025
Reply from Kielder
Thank you for taking the time to write a review and we're pleased you like drill / driver kit. The speed switch should improve with use, as the gearbox beds in. If you would like us to take a look at it, just get in touch.
Parcel was left outside
Parcel was left outside, without a note to inform me it had been delivered. +
9 February 2025
Reply from Kielder
Sorry to hear this. We use a range of couriers (DPD, DHL, UPS, Royal Mail) and when it is a tracked delivery they are supposed to take a photo of the parcel being delivered, which shows either a person has received it or it has been left in a requested safe delivery space. We will escalate this to the courier responsible and hope you enjoy using the drill kit. Sincere apologies on behalf of the courier.
The Webb site was easy to navigate and…
The Webb site was easy to navigate and order the impact wrench I wanted. It arrived a few days later well packaged and is of the quality expected from Kielder
12 February 2025
Reply from Kielder
Great to hear this. Thank you for your order and for taking the time to review Kielder, it is much appreciated.
So far the products I have purchased…
So far the products I have purchased have been very good
Prices are good as well
No complaints about them , very reliable too
4 February 2025
Reply from Kielder
Great to hear, thank you for your orders and for taking the time write a review.
Reply from Kielder
Thank you for your order and review, it is very much appreciated.
Reply from Kielder
Thank you for your order and for taking the time to review Kielder, we really appreciate it.
Good quality tools and great website…
Good quality tools and great website also staff extremely pleasant to deal with definitely will be buying from these guys again
14 January 2025
Reply from Kielder
Thanks so much, we really appreciate you taking the time to review Kielder and we're pleased you like the tools. Your feedback has been shared with the team.
Reply from Kielder
Thank you for your order and for taking the time to review Kielder, we really appreciate it.
Reply from Kielder
And this is great to hear! Pleased you like the tools and thank you for your order, as well as for taking the time to review Kielder - we really appreciate it.
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