Kensington Furniture Reviews 

Mitchlaina Beaufils the sales lady was so attentive, so nice, always trying her best to help us. The employees, all happy people, very friendly and helpful. Prices were good! It was a really enjoyable experience!

Great staff! Just wish the cookies had some magic ingredients!

The furniture delivery from Kensington was outstanding. The two pros who handled it called in advance to let me know they were coming. They met me outside with a package of cookies (and yes, that gift was GREATLY appreciated). They had to maneuver up up some stairs and around obstacles (including a painting crew) and did all of that with great skill, care and a much-needed sense of humor! The furniture arrived in perfect condition. They set it up exactly where requested, put together a table took away the container it arrived in. My place was spotless when they left. An excellent experience all the way around.

Fantastic delivery men courtesy well mannered and helpful. Thank you for expideting my delivery

Professional from their on-time arrival, to the care they took with the delivery. They represent Kensington Furniture so well and it was a very pleasant experience all around.

I had a problem with the sofa I bought 2 years ago. I bought the extended warranty and that Company was totally useless. They said my sofa was not covered for normal wear and tear. The springs were worn from normal sitting and it sunk lower on that side. If someone jumped on it and broke the structure, it would have been covered. I called and spoke to Josh at Kensington and he got the rep to send out a tech in a few days to fix it. I am so pleased that they made sure their customer was satisfied. That behavior is one of integrity. Customer satisfaction is Number 1!!!

Quality products that were delivered on time when arranged.

Professional repairmen, and extremely knowledgeable. Greatly appreciated!
Thanks Micheal for everything.

We were there for a new bed. Lots of choices, plenty of opportunities to make refined choices. Very helpful, including a computer program that gets you in the right direction

The guys are always very nice an do their job.

It was very good

Delivery men were great and very professional

The professional and courteous personnel are such a asset, the quality of the selection offered inviting. Outstanding patience dealing with the many questions, understanding that the clients are often indecisive with such an major purchase.

Great experience delivery gentleman were terrific

David was awesome! He gave me a brief explaination of the layout of the store and allowed me my space to look around on my own but was just around the corner to answer any questions I may have had. Once I narrowed down my choices David was very knowledgeable and gave me all the advice I needed. The purchase process went smoothly and any follow up was very timely. I would recommend Kensington to anyone!

Mitch was very helpful and patient

Once they got here, they were good.

The delivery guys were nice and very thoughtful. However, the customer service at Kensington were terrible. We left multiple messages about our delivery and the status of it, and never heard anything until they received our order at the store. Despite them "personally reviewing" all the items for our order to make sure everything was there and in perfect condition, they managed to send the bed out for deliver without the drawer hardware. Furthermore, the customer service reps stated they would get back to us within a half hour to let us know when hey could deliver the remaining items to us. After 5 days we didn't hear anything, so we called and still no one was able to give us an answer and would tell us AGAIN that we would have to wait for a call back. Communication is terrible!

Always treated kindly and quickly