From the time I walked into the showroom I felt comfortable and not pressured at all. Matt was knowledgeable, kind and patient sine I am battling Stage IV cancer and am slow and weak. He showed me aro... See more
Company replied
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Review summary
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Reviews shaping this summary
Brenda and My Michele were both so helpful without being pushy. Both are very knowledgeable and made my husband and myself feel comfortable with making such an important purchase. We thought we were g... See more
Company replied
Lisette was a pleasure to work with. She already knew who I was, thanks to a smooth hand-off from a previous salesperson, and was very easy to coordinate with. Would definitely let her sell me additio... See more
Company replied
We had Matt Horner as a salesman. He was very helpful in helping us pick out what we needed for our elderly mother’s shore home. He showed us all the options and was so pleasant as changes kept being... See more
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Company details
Information provided by various external sources
With a 104-year-long legacy being family owned and operated, the Kensington name means quality, style, and exceptional customer service. At Kensington you have direct access to the owner who is here almost every day ensuring the customer experience is one to rave about. Our Services: Free In-Home Design Consultations Over 2 Acres of Selection Fast Delivery Full Service Website with Digital Customer Service Deal directly with the store owner Michael mlg@kensingtonfurniture.com or our Customer Experience Manager Michele mtortello@kensingtonfurniture.com.
Zero Risk Returns
Love your room, or we'll replace it for free! We take the fear out of buying!
You have a 15-day period from the date of delivery to make an exchange, no questions asked. Only 1 exchange per customer, per household. Factory Fresh, Floor Samples, and/or Outlet Items do not apply. Sales under $999 do not apply.
We will pick up the returned items at our earliest availability and will provide a loaner piece until the new selection arrives (customers may not keep the returned items as a loaner until the new piece arrives).
Contact info
200 Tilton Road, 08225, Northfield
- (609)241-9102
- mlg@kensingtonfurniture.com
- kensingtonfurniture.com
4.9
Excellent
395 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Reply from Kensington Furniture
thank you for your kind words. Grateful!
Yolonda and Danny were wonderful…
Yolonda and Danny were wonderful attention and knowledgeable they were more than helpful and would recommend them to anyone
11 June 2026
Reply from Kensington Furniture
thank you for your kind words. We're grateful,
The way the sales man helped my mother…
The way the sales man helped my mother through the process.
9 June 2026
Our salesperson Lisset is great she is…
Our salesperson Lisset is great she is knowledgeable and helped us put together the best furniture ideas for our new purchase.
9 June 2026
Brenda was very helpful in guiding us…
Brenda was very helpful in guiding us to find what we were looking for and made it very simple to complete everything. Thank you Brenda.
8 June 2026
Reply from Kensington Furniture
Thank you for your kind words &* for chooisng Kensington. Brenda & I are grateful. Michael/owner
Brenda was a great help in choosing…
Brenda was a great help in choosing fabric colors, and very patient
7 June 2026
Reply from Kensington Furniture
Thank you for your kind words & for choosing Kensington. Brenda & I are grateful. Michael/owner
David did a wonderful job helping us…
David did a wonderful job helping us out, great experience! Thank you!
7 June 2026
Reply from Kensington Furniture
thank you for your kind words & choosing Kensington. David & I are grateful. Michael/owner
Reply from Kensington Furniture
Thank you for choosing Kensington + your 5 star review. Yolanda & I are grateful. Michael/owner
Sales person was excellent
Sales person was excellent. Ask me again when delivery is complete
5 June 2026
Yolanda
My salesperson, Yolanda, was very pleasant and very helpful.
The manager was also helpful.
3 June 2026
Reply from Kensington Furniture
Thank you for your kind words & choosing Kensington. Yolanda & I are grateful. Michael/owner
Barbara and Michelle were very nice and…
Barbara and Michelle were very nice and helpful. I don't like that they charge you 3% for using a credit card!😡
4 June 2026
Barbara was great showing me a variety…
Barbara was great showing me a variety of dining tables and chairs. We also looked at some cocktail and side tables. Very easy and simple to purchase
4 June 2026
Reply from Kensington Furniture
Thank you for your kind words & for choosing Kensington. Barbara & I are grateful. Michael/owner
Reply from Kensington Furniture
Thank you for your kind words and choosing Kensington. Yolanda & I are grateful. Michael/owner
Lisset was amazing
Lisset was amazing! Very knowledgeable, friendly, professional and patient!
3 June 2026
Reply from Kensington Furniture
Thank you for your kind words and choosing Kensington, Lisset & I are grateful. Michael/Owner
David Schultz listened to what we…
David Schultz listened to what we wanted and helped us find the right items for our needs. He was very knowledgeable on all items we were interested in.
2 June 2026
Reply from Kensington Furniture
Thank you for your kind words and choosing Kensington. David & I are grateful. Michael/owner
David was a great salesperson
David was a great salesperson. The furniture is definately good quality, and we will be putting it to the test.
26 May 2026
Yolanda was very helpful and…
Yolanda was very helpful and knowledgeable about their inventory. She was very pleasant and we really enjoyed the experience. Thank you!
25 May 2026
Reply from Kensington Furniture
Thank you for your kind words + for choosing Kensington. Yolanda & I are grateful. Michael/Owner
Matt was helpful with the entire buying…
Matt was helpful with the entire buying experience. This will be our second sectional from Kensington and the quality and customer service keeps us coming back.
25 May 2026
Yolanda was extremely helpful and…
Yolanda was extremely helpful and patient throughout the sales process. Very knowledgeable will definitely continue to buy furniture from her at Kensington.
23 May 2026
Reply from Kensington Furniture
Thank you for your kind words & choosing Kensington. Yolanda & I are grateful. Michael/Owner
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