Un responsive - takes money does not correspond or deliver. I ordered a Large expensive light. 600 watt. Avoid this supplier
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We chose the camera online on website. At the store (Antwerp) they were happy to advise us, communication in English without problems.We arrived before closing (because traffic), but we didn't feel a... See more
Company replied
After many happy years with my Nikon D500 + Nikkor 16-80 F/2.8-4, I now decided to go for mirrorless full frame. Waiting for the Nikon Z6 III, I decided to acquire the Nikkor Z 24-120 F/4S lens in adv... See more
Bought a Canon RF 100-500mm f4.5-7.1 is usm in the Kamera Express show in Mechelen (Foto Nelissen). Top lens and equally top quality service at Foto Nelissen. They gave me the opportunity to test seve... See more
Company replied
Company details
Information provided by various external sources
Voor de beeldmakers die werk van hun beeld willen maken hebben we alles in huis. Online én altijd dichtbij. Met alle liefde inspireren en stimuleren we je op het gebied van foto en video. Jouw kennis, enthousiasme en inspiratie, dat zijn wij. Zodat jij in beweging komt en met meer vertrouwen en plezier de mooiste beelden maakt. Kamera Express is er helemaal voor jou!
Contact info
Essebaan 55, 2908 LJ, Capelle aan den IJssel, Netherlands
- +32 25 88 25 77
- info@kamera-express.be
- kamera-express.be
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 14% of negative reviews
Typically replies within 1 week
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Decent trade-in and good service
I recently traded various lenses and cameras at the Evere store for a new Sigma 100-400 lens. There was a bit of haggling over the trade-in values compared to what I had been quoted by email. But the value I was given was very fair. Kamera Express offers a good range of equipment at competitive rpices. Recommended.
Leaving Canon EF for Canon RF @ Kamera Express
After an exchange of my D5mIV for a R5, I decided to go for 2 new RF lenses: the RF24-70 and the RF100-500. And boy are these stunning: extreme quality and extraordinary results in combination with the R5. Kamera Express Turnhout was once again a superb supplier with excellent service. And on top of this all: 5 years of guaranty on all equipment. KE, once again, thanks and keep up the good work !

Reply from Kamera Express
Kamera Express is great!
My experience with Kamera Express is great! always a topservice. Now I bought the canon R5 through leasing, the process went well and quickly. In less then a week I was able to pick up the camera.

Reply from Kamera Express
Purchase of a hi spec drone case
I purchased a hi spec drone case for my Phantom 4 pro in. Aug 2020. The price was 33% lower than any other perhaps because it's an old big phantom so not as popular. Anyway, the case arrived 6 weeks later (would have been quicker in a non Covid world no doubt).
All seemed well for a week of so, then I noticed foam particles on my drone. The foam was disintegrating.
Having contacted the case manufacturer, they admitted it was a design error and said to contact my supplier for a free of charge replacement.
Well after 8 months I finally did get my replacement foam insert. Thank you Kamera Express for seeing this through under the difficult Covid circumstances at the moment.
It did take a lot of my time chasing via emails but I got there in the end. I cannot blame KE for this part issue as it was an old stocked item from their supplier that had not been replaced. And probably why it was reduced by 33%!

Reply from Kamera Express
buying a new camera
Usually I go to the store in Antwerp. They are very friendly and helpful. I wanted to buy a new camera, Sony. They could show me some available models, but the one I wanted to buy was only available via online. First expierence with their online shop was very nice and correct. Ordered camera on friday evening, and on saturday afternoon I was already trying out the execellent camera. Thank you for the good support. You have a great team.

Reply from Kamera Express
First time Kamera Express
It was for me the first time I visited a shop of Kamera Express . The information I got and the service were very good . I certainly come back .
Excellent experience at KameraExpress Antwerpen!
I had a really nice experience at Kamera-Express Antwerpen, the seller helped me find a camera that suits my needs, they were very friendly and professional. All the products and accessories that I needed for my new camera Sony alpha6400 were available with a variety of options. I would totally recommend this place and of course I will be back!

Reply from Kamera Express
Excellent service and quality of choice and products
Excellent service with good advice in 3 languages, very helpful, no rush or pressure. I bought 2 lenses and a backpack and am very happy with the products. Top quality, massive stock and all very upfront and trsutworthy.
Dissapointing delivery time and customer service
I ordered a camera for my 13y old son that was out of stock. The first weeks I was twice assured the product would be available for shipping the next week, without result or any update/notification. Then I was told they had no idea when it would be back in stock, saying the manufacturer was at fault. I had to contact them myself for an update on several occasions as they never contacted me proactively. Even when they promised to give me an update by a specific date (at the latest) during my last contact with customer service, I received nothing and had to follow up myself 9 days after the date on which they promised to get back to me at the latest. I eventually got the camera 9 weeks after placing the order, more than 2 weeks after the date which I specifically told them the camera was required (for a vacation). An email expressing my dissapointment was replied with an email blaming the manufacturer, busy times, etc. The customer service was very dissapointing and below par- hopefully the camera will have been worth the wait.

Reply from Kamera Express
Great experience
A store with A products and friendly and patient staff! Super happy about my Fuji E4.
Ordering accessories that are out of stock, just to try without buying obligation and in the store within 2,3 days! Great customer value!
Excellent service and excellent camera.
I recently bought a SIGMA lens
I recently bought a SIGMA lens. Quickly and properly delivered. Nice experience (as usual from kamera express).
Overall satisfied with the service
I was overall satisfied with the service offered by Kamera Express. The seller took his time to speak with me and discuss various products before I finally made my choice. I would just prefer though there is a better connection between the shops and the delivery services as there seems to be no way of contact between the 2 when a customer wants to do an inquiry about his order.
Kamera Express customer service was great
I contacted Kamera Express customer service to buy Philips 55OLED854 and they helped me with every question within an hour. Fast reply, clear communication. Overall great services, good quality products at the best prices.
I'm happy with my Philips 55OLED854 TV.
Great experience
We ordered on internet a camera and chose delivery directly at the shop. No problem experienced at all, helpful staff, quick and easy pick-up. We highly recommend this shop.
Good price and very fast shipping !
Good price and very fast shipping !
I bought a Sony a7II, 3 lenses and some accessories and everything was safely packed and arrived very quickly even if it was during the Black Friday week. Definitely going to buy there again!
excellent service at shop
Helpful and knowledgable camera professionals
I was looking to buy a good quality, compact camera but I wasn't sure which model to buy. Unfortunately, because of the Covid-19 lockdown and store closures in Belgium at this time (November 2020), it was impossible to visit a store normally. Even with restrictions, the staff at the Evere (Brussels) store was able to help me on the phone and direct me to cameras online that fit my budget and requirements. I especially want to mention Luc, a sales associate at the Evere store. He was friendly, knowledgable and helpful. The price for the camera was very reasonably priced and I felt confident that I was buying a camera from a reputable and professional store.
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