Music is universal! As a vocalist I needed something I could practise with that would allow me to pitch shift while playing a sustained single note or chord. The Shruti Box does just that! I sing Rock... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Sales person was very informative, in helping me make my decision for purchase. Harmonium arrived in excellent condition very quickly considering we are a 17 hour drive away from the music wareho... See more
I had a fantastic experience at Kala Kendar recently when looking to purchase a shruti box. Mickey was very knowledgeable, and ready to help. I truly felt taken care of as a customer and had all my qu... See more
Date/Time of Visit: January 24, 2026 approximately 1:00pm was first visit to Kala Kendar. The initial salesperson i spoke to "Micky" via email was very helpful and professional with his recommendation... See more
Company details
Written by the company
Kala Kendar’s Music Warehouse was formed to provide local Toronto musicians access to authentic instruments out of India. Kala Kendar has continued to build on its success by offering its products and services to over 37 countries.
Contact info
1440 Gerrard Street East, M4L 1Z8, Toronto, Canada
- 416-463-3111
- Info@kalakendar.com
- kalakendar.com
4.6
Excellent
334 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
High quality and professional
Great, high-quality product. Straight forward service. Professional website.
26 March 2024
Great customer service
6 April 2024
Tabla Accesories
I received my order as quickly as I could expect. Order was filled. I got what I wanted. Thank-you very much.
24 March 2024
Good quality and reasonable price
Good quality and reasonable price. Received my package within 2 days.
14 February 2024
Very responsive customer service
Very responsive customer service. Very good business. I will go back again for my musical needs.
9 January 2024
Fast service
I’ve been looking for everywhere for Sarod strings. They deliver super fast and it’s great quality!
29 December 2023
Expert service
Friendly, expert service. Did a lovely job and gave me some great advice. Highly recommend.
11 January 2024
Bad business
The smaller skin was used. When I took to have the skin installed. They said the smaller skin was too small.The bass skin was missing black tar like substance in the middle and was also too small also. A friend who ordered from the same company had a bad experience as well. For someone who is inexperienced I was not advised properly. They were more interested in the sale than advising or making sure I ordered the right thing.
17 December 2023
Reply from Kala Kendar Music Warehouse
Have you tried to contact our Customer support for the issue you’re having with the size? We can be reached at info@kalakendar.com or by calling 416 - 463-3111, the information is listed on our website and all the emails we send out during your order process. We offer complimentary customer support for all most anything you purchase on our site; shipped directly by us. In most cases we can also trouble shoot the issues you’re having remotely; avoiding the costs of shipping it back to us. The difference purchasing from a local music shop and big box online store; our business is run by musicians for other musicians. I would suggest if you’re having an issue with your purchase; please come to us first so we may assist and try and resolve the problem you’re having.
It seems like there are some half-truths being said and perhaps you need to vent out your frustrations on someone. We were always willing to resolve the issue you're facing, but since you've made a false accusation towards us, it needs to be addressed. First off; the sizes of the drum heads which were shipped to you; are per your order, You had ordered a 6" and a 9" which should also be marked on your drum heads shipped, please also review you e-invoice emailed to you. Now if you've measured incorrectly; that's something out of our control, however we also have a measuring guide online to help customers who are "inexperienced". Plus if you're still not sure, why didn't you just give us a call to help you determine the correct size? As for the "black tar" you never ordered any dholak masala...so it was never shipped to you. More importantly; Any experienced installer knows that Dholak Masala CAN NOT be preinstalled on the drum head prior to fitting/wetting it.
Lastly, and I find this almost laughable; we don't use or have high pressured sales people to sell drum heads. We're musicians for other musicians our time is dedicated towards the promotion of Indian music everywhere. There is no record in our system that you called, not even an email advising you on what to purchase; other than the email you sent to us stating that "shipping prices are too high".
A very nice harmonium
A very nice harmonium. Tuning is excellent. A 10 inch visible crack on the board just below the keyboard is a bit disapointing. Otherwise a very nice instrument.
21 December 2023
Quick response and delivery
28 November 2023
Love this place
Everyone who works in this establishment is absolutely wonderful. Very uplifting place to visit. I went for maintenance on my shruti, almost left with a sari because the lady downstairs was just so lovely
1 November 2023
Very knowledge and friendly staff
Very knowledge and friendly staff! If you are looking for a sitar, this is the place! The craftsmanship on the sitar I bought is so exquisite. Stunning instrument. Thank you!
21 September 2023
I highly recommend Kala Kendar Music
I just received the items I ordered today and it was exactly the correct size. I am very happy with the service. Kala Kendar Music contacted me several times about the other drum head I need but they didn't have the size in stock as it was an odd size. I recommend them for hard to find ethnic instruments. Also impressed with the quality of the drum head I did get.
2 September 2023
Excellent service and incredible quality instruments!
I recent bought a Sitar and Dhol, Kala Kendar provide stellar service and the mark of quality.
1 September 2023
You receive excellent service from this company.
They were very prompt to answer all of my emails concerning question that I had about this transaction. Very easy to communicate with. Top marks all around for their great customer service.
30 August 2023
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.