Just Tyres Reviews 

18,904
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 3,679 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, noting efficient and quick tyre fitting processes. The staff are frequently highlighted for being professional, helpful, and courteous, making interactions pleasant. Reviewers also appreciate the competitive pricing and straightforward online booking system. However, some customers also noted issues with the service delivery, such as alignment problems or vehicle damage after fitting. Additionally, a few people experienced discrepancies with online bookings, including tyres not being in stock or being offered more expensive alternatives.

What people talk about most

Service

Reviewers highlight positive aspects of service, frequently praising the efficiency, speed, and helpfulness... See more

Staff

Customers had positive experiences with staff, frequently describing them as friendly, helpful, and... See more

Price

Consumers find price to be positive, with many reviewers highlighting competitive pricing and good value.... See more

Product

Users describe ambiguous interactions with product, with many customers praising the good selection and... See more

Booking process

Customers consistently note positive experiences with the booking process, highlighting its ease and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Good selection of tyres without paying ridiculous prices. Ordering was simple, the website being accurate. The fitting centre, part of the same group was very efficient, communication good. I am a fir... See more

Rated 5 out of 5 stars

Lovely tyres, lower noise than previous set,the tracking/wheel alignment was excellent. Steering tracks perfectly, no more vibration through steering wheel at speed. Malvern Tyres/Just Tyres comms we... See more

Rated 5 out of 5 stars

Competitive price for 4 x Michelin primacy 4 all fitted within the hour. I like the idea of ordering on line & booking an appt. Didn't mark my alloys when taking the wheel nut out unlike the last pl... See more

Rated 5 out of 5 stars

Fast service and actually fitted tyre when I arrived half hour early for fitting appointment rather than making me wait. Much appreciated. Very good price paid up front via online booking service.... See more

Company replied


Company details

  1. Tire Shop

Written by the company

We pride ourselves on being one of the largest independent tyre retailers in the UK with 39 fitting centres located around the country. We are passionate about providing a high level of service which is why all of our tyre experts are trained to the highest standards in both technical knowledge and customer service. With a wide range of tyres in stock, we are confident that if you use Just Tyres to supply and fit your tyres, you will not be disappointed.

Just Tyres, great, professional service for every customer

Written by the company

We are dedicated to providing an outstanding service to each of our customers. We'll do this by listening to your requirements and understanding your needs, we'll then make the best recommendation and ensure that you are happy with the finished results.

Price Promise Guarantee

We guarantee to refund the difference!

We guarantee to refund the difference!
We’re confident in our competitive tyre prices and are happy to offer our lowest price guarantee. If you can produce a current and local (within 20 mile radius), advertisement or written quotation for the tyre you bought at a lower price within 7 days of your purchase, Just Tyres guarantees to refund the difference. Please note that this guarantee does not apply to internet based offers/quotes.

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

19K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 28% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.5

All reviews

(18,904)

3,595 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Easy online ordering

Easy online ordering and booking appointment, competitive price with a online discount, friendly staff. The one down side is the size on the business unit and parking.

2 July 2026
Rated 5 out of 5 stars

Competitive prices, simple to book, no fuss.

I was able to book a slot for the next day after being let down by my local garage. Got there earlier than the time slot but they were happy to start on it 1st chance they had. All done within the hour and the car is driving much better on the new tyres. Friendly staff and very helpful. Thank you Just tyres and staff at King David fitters. Great service

2 July 2026
Rated 3 out of 5 stars

Ordered tyres but they didn't turn up on time

Ordered the tyres and made an appointment via the website. When I turned up was told the tyres weren't delivered and that the central office was supposed to have called and informed me - they hadn't.
The guys at the fitting centre were very apologetic and scheduled me for the following day.
Everything then went smoothly and very pleased with process and impressed with the fitters who were working in incredibly hot conditions.
I fully accept things can go wrong, but please improve your communication.

3 July 2026
Rated 5 out of 5 stars

Just Tyres, Chesterfield

Derek & Ian worked on fitting 2 tyres. Both were professional, courteous & knowledgeable. They explained the machinery being used and clearly take care & pride in the service they offer. I’m definitely going back when I need tyres & associated services. Thanks Guys.

9 July 2026
Unprompted review
Rated 5 out of 5 stars

Easy to book and trouble free process

I booked in online and although the tyre fitters were surprised when I turned up they got on with it very quickly.
I took a flask of coffee and a book as I knew changing 4 tyres would be fairly lengthy process, I was there about 1 1/4 hours.
Prices are competitive and a good range of tyres to pick from.

2 July 2026
Rated 5 out of 5 stars

Great service

Great service, very friendly and hassle free. My only criticism is the location as the shop doesn't stand out. If it was more visible just tyres would get more business.

18 June 2026
Rated 1 out of 5 stars

Tyre replacement booked on line

Tyre replacement was booked on line, including wheel alignment, fees paid in advance. Appointment time & date agreed, on the day of the appointment the service team were unable to remove the wheel from my car, they had issue using locking wheel nut, hitting with hammer so on, they told me it would gost £80 to have locking wheel nut removed, but they could not do it, i asked if they could at least complete the wheel alignment, afain they were unable to free the nuts to adjust, i left with none of the pre paid works completed, when i returned home, i tried myself to remove locking wheel nut, i was successful within a couple of mins, i received a mesage from just tyres advising me i will receive a partial refund, i called them explaining what had happened, they wanted to talk to garage. I waited a while then the mesaged again agreeing full refund. All in all i then still needed my new tyre, i called mobile tyre fitter, they came the next day, replaced tyre.. im still lokking forward to get alignment done.

1 July 2026

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