Just Tyres Reviews 

18,791
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 3,636 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the staff's helpfulness, professionalism, and friendly demeanor. Many appreciate the competitive pricing and the efficient online booking process, which allows for convenient scheduling and upfront payment. The speed and efficiency of the service are frequently mentioned, with many noting quick fitting times and prompt attention upon arrival. However, some customers also noted issues with product quality and fitting, including problems with wheel alignment and damaged rims. There were occasional reports of extended waiting times, particularly when appointments were booked, and concerns about the overall condition of some facilities.

What people talk about most

Service

Customers consistently note positive experiences with service, often highlighting the efficiency and... See more

Staff

Reviewers mention positive feedback about staff, consistently describing them as excellent, friendly, and... See more

Price

Consumers find price to be positive, with many reviewers consistently highlighting competitive and reasonable... See more

Product

Reviewers highlight ambiguous aspects of product, with some customers praising the value for money, quality,... See more

Booking process

Customers generally report positive experiences with the booking process, finding it easy to book... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ordered and paid for tyres online, which was quick and easy. Arrived at the branch (Scunthorpe) early, but they accommodated us quickly and efficiently. The staff were excellent and the service was o... See more

Rated 5 out of 5 stars

Competitive price for 4 x Michelin primacy 4 all fitted within the hour. I like the idea of ordering on line & booking an appt. Didn't mark my alloys when taking the wheel nut out unlike the last pl... See more

Rated 5 out of 5 stars

Fast service and actually fitted tyre when I arrived half hour early for fitting appointment rather than making me wait. Much appreciated. Very good price paid up front via online booking service.... See more

Company replied

Rated 5 out of 5 stars

I was driving with 2 young children when my tyre started deflating. I drove into Just Tyres Wakefield Immediately and asked if they could repair? Ash the manager couldn't have been more helpfu... See more


Company details

  1. Tire Shop

Written by the company

We pride ourselves on being one of the largest independent tyre retailers in the UK with 39 fitting centres located around the country. We are passionate about providing a high level of service which is why all of our tyre experts are trained to the highest standards in both technical knowledge and customer service. With a wide range of tyres in stock, we are confident that if you use Just Tyres to supply and fit your tyres, you will not be disappointed.

Just Tyres, great, professional service for every customer

Written by the company

We are dedicated to providing an outstanding service to each of our customers. We'll do this by listening to your requirements and understanding your needs, we'll then make the best recommendation and ensure that you are happy with the finished results.

Price Promise Guarantee

We guarantee to refund the difference!

We guarantee to refund the difference!
We’re confident in our competitive tyre prices and are happy to offer our lowest price guarantee. If you can produce a current and local (within 20 mile radius), advertisement or written quotation for the tyre you bought at a lower price within 7 days of your purchase, Just Tyres guarantees to refund the difference. Please note that this guarantee does not apply to internet based offers/quotes.

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

19K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 29% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.5

All reviews

(18,791)

3,486 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Easy booking with quick availability for tyres…

Easy booking online with a choice of tyres available for our vehicle within a couple of days. Easy to get to. Book in was simple & my order was ready to start work on time. Slight issue with the initial fitting in that the wheel weight was placed in the wrong position, resulting in a knocking noise as I drove away. When I realised, I turned round & went straight back to the garage, who apologised & fixed the issue there & then. Staff were all friendly.

3 June 2026
Rated 5 out of 5 stars

Great service!

Great service!! This chap offers great service and tyres at a great price. It goes to show that there are some honest retailers out there. I will never buy tyres anywhere else as long as this place is still going.

1 April 2026
Rated 5 out of 5 stars

Competitive price for 4 x Michelin…

Competitive price for 4 x Michelin primacy 4 all fitted within the hour.
I like the idea of ordering on line & booking an appt. Didn't mark my alloys when taking the wheel nut out unlike the last place I used. Like that they use a proper torque wrench to tighten them correctly.

24 June 2026
Rated 5 out of 5 stars

Excellent customer service

Ordered tyres online via Just Tyres. Very competitive price, and very helpful professional staff.
More so this is my go to tyre garage in Potters Bar as Manager Jayden is super helpful, super efficient and delivers excellent customer service. I bring all my family’s vehicles here and I have recommended colleagues and friends to this branch

23 June 2026
Rated 5 out of 5 stars

Satisfactory outcome.

I originally went to Just Tyres in order to have all 4 tyres replaced, and as part of the deal, Ash agreed to do free tracking. As things turned out, they were only able to obtain 2 tyres of the right size, and so I had to go to another company for replacement of the remaining 2. Ash agreed to honour the promise of free tracking, which I felt was very commendable, especially as only 2 of the 4 tyres were provided by them. Would I go to Just Tyres again? Yes, without hesitation!

29 June 2026
Unprompted review
Rated 5 out of 5 stars

Very well organised

Very well organised. Easy to book and pay. Reasonable price. Tyre change less than 30 mins. Helpful friendly greeting. Will definitely use again and recommend.

23 June 2026
Rated 1 out of 5 stars

Made my tracking worse

Was advised that tracking needed adjustment so agreed to have it done. However, the garage completely messed up the alignment with the steering wheel several degrees out when the car was driving straight. Returned 4 times to have the issue fixed and each time, the garage messed it up and could not correct their mistakes. Eventually had to get a refund and now need to find a garage that can actually do the job properly. Probably wasted 4 or 5 hours and many miles back and forth to the garage to try and resolve. Won't be using this service again.

12 June 2026
Unprompted review
Just Tyres logo

Reply from Just Tyres

We are sorry your experience did not meet expectations. This is not the level of service we aim to provide, and we’ll be discussing it with the team to make improvements. Thank you again for sharing your feedback, it’s truly appreciated. If there’s anything else you’d like to share or discuss, please don’t hesitate to get in touch with us on 01908 634 700 or email customerservices@justtyres.com.

Rated 5 out of 5 stars

Excellent service

Excellent service from these guys. Fitted 4 new tyres having booked an appointment online a few days earlier. Unlike other well known fitting outfits, Just Tyres had plenty of availability at a very competitive price. Wouldn’t hesitate to recommend.

22 June 2026
Just Tyres logo

Reply from Just Tyres

Thank you for sharing such a great review! We really appreciate your recommendation and hope to welcome you back again soon.

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