Just Tyres - Amersham Reviews 

249
TrustScore 4.5 out of 5

4.5

Rear of 48 Woodside Road, HP6 6AJ Amersham, England, GB


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See what reviewers are saying

Rated 3 out of 5 stars

Admittedly arrived 30 minutes early in the hope it could be done then but understandably busy so told to come back in 40 minutes when it would be done. Gave an extra 20 minutes before getting back onl... See more

Rated 5 out of 5 stars

Great service again from Just Tyres over in Amersham. From start to finish the lads were all welcoming, friendly and very polite. I even took the dog with me and off wee went down the side of the bui... See more

Rated 5 out of 5 stars

Niall & the team were absolutely amazing helping me out in a pickle. Had a completely flat tyre on the school run. Limped to Just Tyres who looked at the tyre immediately even though they seemed busy.... See more

Rated 5 out of 5 stars

Friendly and helpful staff. Good value for money replacement tyres. Booked a fitting appointment online a few days beforehand, which enabled me to plan other tasks accordingly. Everything went smoothl... See more


Company details

  1. Tire Shop

Written by the company

We pride ourselves on being one of the largest independent tyre retailers in the UK with 39 fitting centres located around the country. We are passionate about providing a high level of service which is why all of our tyre experts are trained to the highest standards in both technical knowledge and customer service. With a wide range of tyres in stock, we are confident that if you use Just Tyres to supply and fit your tyres, you will not be disappointed.

Just Tyres, great, professional service for every customer

Written by the company

We are dedicated to providing an outstanding service to each of our customers. We'll do this by listening to your requirements and understanding your needs, we'll then make the best recommendation and ensure that you are happy with the finished results.

Price Promise Guarantee

We guarantee to refund the difference!

We guarantee to refund the difference!
We’re confident in our competitive tyre prices and are happy to offer our lowest price guarantee. If you can produce a current and local (within 20 mile radius), advertisement or written quotation for the tyre you bought at a lower price within 7 days of your purchase, Just Tyres guarantees to refund the difference. Please note that this guarantee does not apply to internet based offers/quotes.

Contact info

  • Rear of 48 Woodside Road, HP6 6AJ, Amersham, England, United Kingdom

  • 01494840435

4.5

Excellent

TrustScore 4.5 out of 5

249 reviews

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4.5

All reviews

(249)

3,614 reviews in the last 12 months

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Rated 5 out of 5 stars

Staightforward

Ordering a tyre through Just Tyres was straightforward. It was easy to find the service centre, the staff dealt with the change competently, pleasantly and politely. I am very pleased with this service.

19 June 2022
Rated 5 out of 5 stars

Good website and easy to use

Good website and easy to use. Gave me all the info I needed to choose the tyres I wanted. Ordering was a piece of cake and the fitting date perfect. Fitter was ready, no hanging about. Very good service and will definitely use again.

17 May 2022
Rated 5 out of 5 stars

Top lads

Top lads ! 100% care was taken into changing my front two tyres making sure they didn't damage my alloys or car when jacking up [car is lowered ] and had a really friendly chat while fitting was taking place . I Will be using again and have told friends and family it's the place to go

11 May 2022
Rated 2 out of 5 stars

Not a reputable outfit

Not a reputable outfit

Took my car to them for One tyre replacement

Car had been for recent MOT so other tyres were OK. Garage tried to sell me four tyres and told met they were unfit - then they treated me as a fool and tried to sell me wheel alignment for one wheel !!!

I took the car to a reputable garage who confirmed tyres were ok and when alignment done all tyres replaced

These cowboys tried to con me . They did the job of replacing tyre and that was fine but why do they think people are stupid and try and rip them off . To be fair one of the fitters worked out that we were not stupid and didn’t oversell

I won’t be using this company again

24 April 2022
Just Tyres - Amersham logo

Reply from Just Tyres - Amersham

Thank you for taking the time to leave a review for our company. We aim to offer a high level of customer satisfaction, so it is disappointing to read your comments. We are extremely sorry to learn that you were not happy with the level of service you received on this occasion. When replacing a tyre, we would expect our Centre staff to carry out a free tyre check and point out any signs of uneven wear, but not to try to forcefully sell any of our products and services that are not required, so we have raised this internally with one of our Divisional Managers. We apologise again for the inconvenience caused and thank you for taking the time to raise your concerns with us.

Rated 5 out of 5 stars

Visited this morning for an…

Visited this morning for an appointment, which I booked on-line to replace four tyres. Kyle, greeted me and explained everything in a professional and pleasant manner. He also directed me to an excellent local restaurant (Barracuda’s) for breakfast. All the work was completed within an hour and carried out to a high standard. Whilst the tracking was checked it did not require adjustment so no additional charge was applied (most welcome).

22 April 2022
Unprompted review
Rated 5 out of 5 stars

Just great!

Great value (cheapest for the same tyres) and the service/advice and manner of the guys in Amersham was just excellent.

16 February 2022
Rated 4 out of 5 stars

Your two chaps at Amersham were helpful…

Your two chaps at Amersham were helpful and once the new tyres were in from the supplier they quickly fitted them and did a good job. The only issue was that they were not able to give me the best quote when I got there and a list of best buys in the size I required, they were honest and said would get a better deal by buying on line, this is your management's fault the store should be able to give me your best price and options available. The two at the store could not be faulted, it's the senior management needs a shake up.

24 November 2021
Rated 1 out of 5 stars

Wrong tyres, wrong day - and charged more!

After shopping around I chose Just tyres as the prices were competitive and the Amersham branch was a convenient location for me. I selected the appointment day & time that suited and paid upfront online (the appointment was Thursday at 16:30 which was two days away). I received no confirmation via email regarding my purchase and 2hrs before my appointment I received a call explaining my tyres had not been delivered to the garage, but would be there the following day (Friday). Having to move the appointment was inconvenient but as my MOT was booked for the Saturday I juggled my schedule. I called the garage directly the following day (my appointment day) to be told they still didn’t have the tyres, but they could arrive anytime. I arrived at the garage 15 mins before my appointment - still no tyres!! I had to ask to have them chased up, and after a few phone calls an an hour of waiting we established the wrong size tyres had been delivered that morning. The only tyres available to me were ‘their own brand’ at an additional cost to me of an extra £24.88 (on top of my original charge of £142.00). I asked for something to be done about the price but apparently they could not do anything and now as it was Friday afternoon and my MOT was booked for Saturday morning I felt I had been painted into a corner and had no other options. So after shopping around resulted in me paying 18% more for the wrong tyres on the wrong day and having to wait over an hour for the error to be worked out. The guys at the garage were polite but that is the least I would expect for the situation!

30 September 2021
Just Tyres - Amersham logo

Reply from Just Tyres - Amersham

Thank you for taking the time to leave a review for our company, we strive to achieve a high level of customer satisfaction and so it is disappointing to read your comments. Having looked into the situation I can see that we were unfortunatley let down by our supplier and the original Bridgestone tyres ordered were not delivered on the expected date. Due to the situation you were in with your MOT due I understand that we offered an alternative but regrettably it was slightly more expensive. We'd like to apologise for any inconvenience caused as a result of the delayed delivery and thank you for taking the time to bring this matter to our attention.

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