From reserving the space, payment, safety and finding the location. Made our day out fun and enjoyable as we had no anxiety wondering if the last train out of London would be cancelled. Car park... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Written by the company
JustPark makes parking easier for over 13 million drivers, helping them find and reserve a space via 5 star-rated app and website products.
On the other side of the marketplace, JustPark offers an online platform for over 45,000 property owners to earn money from spare parking capacity - from driveways and spaces at private residences, to empty bays in car parks at hotels, churches and offices.
Winners of Sir Richard Branson’s VOOM competition, backed by BMW and Index Ventures (Facebook, JustEat, Dropbox) and chosen as one of WIRED’s hottest European startups, JustPark is leading the disruption of a £50bn global industry. With the highest-rated apps and over 1.7m customer reviews at an average of 96% satisfaction, we are UK drivers favourite parking app.
Written by the company

United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
First time using JustPark, paid an amount for a parking space on 12th june in advance for a weekend. Opened my bank yesterday to my account overdrawn as theyve left the pending amount on my account and have taken the payment in two amounts, iv spent all of today so far since 8am trying to get the pending amount reversed and iv spent 95% of the time waiting for a response on the live chat as well as on hold to the company. I want to keep my booking of course but this matter needs to be resolved. It just seems like im getting nowhere. First time using them and it will be the last once my time away is done

Reply from JustPark

Reply from JustPark
We used JustPark for the first time last weekend. It was so easy to book, it was so easy to find the exact parking space when we arrived by looking at the photo. It was much nearer than expected to the venue in London and it took all the stress away of searching for carpark when we arrived. I felt the price was reasonable too.
Will use again, thank you Sean

Reply from JustPark
We booked via Just Park at the Globe Park Marlow, a week later we received a parking fine from Mavenpark for £60 pounds, we raised to Mavenpark twice, provided evidence etc, yet they then increased the fine to £100.
Raised a case with Just Park and within a week they resolved the issues, thanks to Nelly and the Customer Service Team, I received a confirmation today the issue is resolved.
JustPark are great, but I strongly recommend not to use Globe Park in Marlow, not worth the stress and hassle.
Thank you JustPark for sorting it for me.

Reply from JustPark
When I habe a reservation, for a parkspace, one parkspace should be free.

Reply from JustPark
Just Park have been excellent at providing secure parking at a great price. Will definitely keep using your services.

Reply from JustPark

Reply from JustPark
Website slow and clunky when booking but apart from that all ok

Reply from JustPark
Easy to find and super close for Tennis at Queens. Would use again.

Reply from JustPark

Reply from JustPark

Reply from JustPark

Reply from JustPark

Reply from JustPark
Booked driveway parking near Stanmore so could travel in to London. Easy to book. Good value for money. Took stress out of knowing if space available at Stanmore station

Reply from JustPark
Perfect place to park close to ferry port and owner very helpful and dropped me to ferry terminal too. Highly recommend.

Reply from JustPark
Hi. I could not get into the booking as it doesn’t accept a password nor will it accept a reset request,
It will only work from the computer used to set it up in.

Reply from JustPark

Reply from JustPark
Good secure location,straight forward instructions, good price

Reply from JustPark
Great spot for kings college hospital.nice big parking spot. Easy to find. Booking process was quick and easy
Parking at
34A De Crespigny Park, London, SE58AB

Reply from JustPark
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.